Outsourcing is an issue that has become common in different industries. The size of a company
and its future goals are important considerations in outsourcing decisions. Outsourcing in most
cases is used as a cost-cutting measure and as part of facilitating expansion of an organization
(Abdul-Halim, Che-Ha & Geare, 2009). Globalization has increased the success of outsourcing
different kinds of companies. The decision to outsource the operations of a company need to be
well justified in order to get the most out of the decisions (Woodhall et al. 2009).
The most common outsourcing companies include IT outsourcing, legal outsourcing, content
development, web design and maintenance, recruitment, logistics, manufacturing and
Technical/Customer Support. The resources available for an organization influence the decision
to outsource different kinds of functions. The goals of an organization, the cost of outsourcing
and the market trends are important considerations in making the decision to outsource.
In the competi...
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