Description
Preparation for a sales call can be much easier than actually making the call. For this Assignment you will follow-up and make the call. You will interview a salesperson to learn more about them and how they manage their own sales. You can learn to improve your own sales processes by discussing sales with others who have sales experience and skills of their own. Building relationships with clients who have differing personalities and cultures is paramount to being a successful salesperson working in market environments with different buyers.
Part 1: Presentation
In this activity, you will conduct the interview and present the outcome of that interview by designing a PowerPoint presentation describing what is involved in building long-term customer relationships.
The interview may take place in person, over the telephone, or via e-mail.
Checklist:
Conduct an interview with a sales professional to determine what is involved in building long-term customer relationships.
Present the results of your interview describing the interviewee’s response to your interview questions regarding the building of long-term customer relationships. Present the results in 8–10 PowerPoint® slides with additional title and references slides.
Part 2: Evaluation
The following course outcome is assessed in this Assignment:
- MT453-4: Evaluate the key concepts of customer relationships by applying them to various scenarios.
- Based on the preparation for the interview for Part 1 address the following checklist items:
Checklist:
Evaluate the relationship approach you took with the person you interviewed.
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Explanation & Answer

Attached.
Unit 9 [MT445]
Unit 9 Assignment: Monetary Policy and Fiscal
Policy
Student Name:
1 of 3
Unit 9 [MT445]
1. Determine whether each of the following is counted in the M1 measure of
the money supply:
i.
The coins in your piggy bank.
Yes, this would be counted in the M1 measure as it is money physical currency and in
circulation.
ii.
The funds in your checking account at First National Bank.
Yes, checking accounts are considered money is circulation.
iii. The funds in your savings account at Second National Bank.
No, M1 does not include financial assets such as savings accounts and bonds.
iv. The traveler’s check you have left over from your trip to Germany.
Yes, travelers check can be easily converted into cash.
v.
The available balance on your Citico Gold MasterCard.
No, the balance on the Citico Gold Mastercard cannot be easily converted into cash.
2. Refer to the simplified balance sheet for a bank and answer the following
questions.
Assets
Reserve
Liabilities
$10,000
Deposits
$70,000
$66,000
Stockholder's
$6,000
s
Loans
equity
a. If the required reserve ratio is 5%, how much in excess reserves does this
bank hold?
2 of 3
Unit 9 [MT445]
$70,000*0.05 = $3,500
$10,000 - $3,500 = $6,500
b. What is the maximum amount this bank can expand on its loans?
The maximum amount expanded is $70,000 - $3,500 = 66,500
66,500 ...
