Description
Chapter 31: Bon Boulangerie
Please address the questions below.
1. How does Ray’s strategic objective translate to the operational level, that is, what is his key operational objective(s) for the wholesale business line?
2. What performance drivers, that is, the internal capabilities (e.g., people, processes, and systems), and external factors need to be present to achieve operational success?
3. What are the risk factors that drive the uncertainty around achieving operational objectives?
4. What are the pros and cons?
Chapter 30: Alleged Corruption at Chessfield
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Chapter 30: Alleged Corruption at Chessfield
Please address the questions below.
1) What is your assessment of the situation at Chessfield?
2) What recommendations would you provide to the regulator?
3) What are the pros and cons?
References
Fraser, J., Simkins, B. J., & Narvaez, K. (2015), Implementing enterprise risk management: case studies and best practices. Wiley.
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Explanation & Answer
Attached.
STRATEGIC AND OPERATIONAL OBJECTIVES
1
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Chapter 31
Question 1: How does Ray’s strategic objective translate to the operational level i.e. what
is the key operational objective for the wholesale business line?
Strategic objectives are pivotal to the development and success of the business. However
strategic objectives remain irrelevant until they translate to operational objectives of the
business. All the companies’ plans must be made functional so as to affect the daily running of
the organization. For a wholesale business line, it must create a competitive advantage over the
other retailers and other wholesalers so as to secure a wider market for its goods.
The
wholesalers must put their prices lower than those of the retailers to attract the customers. This
is an operational objective that will help the business achieve its strategic objectives.
Question 2: What performance drivers, ...