Human Resource Management Exam Questions

Question 1

1. What kinds of signals can warn a manager that employee training may be necessary?

***Note I have listed below information on training for your reference to help answer this question***

Evaluating Training and Development Effectiveness

Training results are easier to measure when some output can be analyzed, such as in increase or decrease in sales, costs, production, employee turnover, or revenue.

• When training results are more difficult to measure, the four level Kirkpatrick’s Model can be used.
  • Level one measures the reaction of participants toward the training.
  • Level two measures how much the participants learned.
  • Level three measures whether or not the training actually changes the employee’s behavior when he or she returns to the job.
  • Level four measures whether the training benefited the employer or not.
• Performance-based measures (benefits gained) – post-training method, pre-post-training method, pre-post-training with control group method

Question 2

1. What are the five traditional career stages? Which of the four traditional career stages is probably least relevant to HRM? Defend your position.

***Note:I have listed below the five traditional career stages for your reference to help answer this question***

Traditional Career Stages

There are well defined stages in every career.

• Exploration
  • Includes school and early work experiences, such as internships.
  • Involves trying out different fields, discovering likes and dislikes, and forming attitudes toward work and social relationship patterns.
• Establishment
  • Includes search for work, getting first job, and getting evidence of “success” or “failure.”
  • Takes time and energy to find a “niche” and to “make your mark”.
• Mid-Career
  • Challenged to remain productive at work.
  • Employee may continue to grow, may plateau (stay competent but not ambitious), or may deteriorate.
• Late career
  • Successful “elder states persons” can enjoy being respected for their judgment. Good resource for teaching others.
  • Those who have declined may experience job insecurity.
  • Plateauing is expected; life off the job increases in importance.
• Decline (Late Stage)
  • May be most difficult for those who were most successful at earlier stages.
  • Today’s longer life spans and legal protections for older workers open the possibility for continued work contributions, either paid or volunteer.

Question 3

1. Identify several suggestions for both managers and employees for effective personal career management.

Question 4

1. Describe the role HRM plays in orientation.

***Note: I have listed below the role HRM plays in orientation for your reference to help answer this question***

HRM Role in Orientation

• Coordinating Role: HRM instructs new employees when and where to report; provides information about benefits choices.
• Participant Role: HRM offers its assistance for future employee needs, such as career guidance, benefit administration, and training.

Question 5

1. How can a socialization process benefit an organization and the employee?

***Note:I have listed below information regarding the socialization process for your reference to help answer this question***

Socialization

Frequently called “onboarding” is a process of adaptation to a new work role as an employee goes through the passages of coming from outside the organization to inside the organization.

• Assumptions of Socialization
  • Socialization strongly influences employee performance and organizational stability, by providing information on how to do the job and ensuring organizational fit.
  • New members suffer from anxiety, which motivates them to learn the values and norms of the organization. Special attention is needed to put them at ease.
  • Socialization needs to be consistent with culture. It is influenced by subtle and less subtle statements and behaviors exhibited by colleagues, management, employees, clients and others.
  • Individuals adjust to new situations in remarkably similar ways. All new employees go through a settling-in period.
• The Socialization Process
  • Prearrival stage: Individuals arrive with a set of values, attitudes and expectations which they have developed from previous experience and the selection process.
  • Encounter stage: Individuals discover how well their expectations match realities within the organization. Where differences exist, socialization occurs to imbue the employee with the organization’s standards.
  • Metamorphosis stage: Individuals have adapted to the organization, feel accepted and know what is expected of them.
  Please provide original work. No plagarizing.