UAG Business Group Decision Making Techniques Essay

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Business Finance

University of Arkansas Grantham

Description

Making decisions as a group can be very challenging. It can lead to conflict and take up huge amounts of time, and often it is difficult to come to an agreement. Fortunately, several different techniques have been developed to overcome some of these difficulties. No one technique is considered the best for all situations, as all of the techniques have advantages and disadvantages.

For this assignment, first thoroughly review the background readings and pay close attention to three group decision-making processes—the Delphi technique, brainstorming, and the Nominal Group Technique. Pay close attention to the discussion of these methods in the assigned readings, particularly Braintools (Brainstorming), CDC (Nominal Group Technique) and Haughey (Delphi).

Below are three different scenarios. For each scenario, explain which group decision-making technique you would choose out of brainstorming, nominal group, or Delphi. Justify your answer with references from the required background materials.

  1. The company you work for is in crisis. Several new competitors have been rapidly growing and taking away your customers. Your company’s sales are steadily dropping. You and the rest of the top management team know that creative new strategies are needed in order to keep up with the new competitors. Nobody is sure what needs to be done, but it is clear something drastic and original needs to happen in order to keep the company afloat. The top management team members are all extroverts who are not afraid to speak up at meetings, but they are often prone to conventional thinking. Which group decision-making technique do you recommend? Explain your reasoning, using the background readings to support your answer.
  2. Your company is facing cost overruns and needs solutions on how best to cut costs. The top management team includes both introverts and extroverts, with the extroverts usually dominating the conversation at meetings. Furthermore, meetings with this group often go off the agenda and drift into tangential subjects. A quick decision needs be made with input from all members of the team. Which group decision-making technique do you recommend? Explain your reasoning, using the background readings to support your answer.
  3. Your company needs to purchase a new software system as the old one is out of date. Your team consists of IT managers from all of the company’s overseas divisions. These managers are highly skilled and very knowledgeable about the different software options, but it is difficult to arrange a meeting with them due to the time differences and their very busy schedules. The decision is not urgent, but you need to make a decision within the next three months. Which group decision-making technique do you recommend? Explain your reasoning, using the background readings to support your answer.
  4. Conclude your paper with a discussion about which of the three group decision-making processes (nominal group, brainstorming, or Delphi) is the most useful to you, considering the types of decision situations in which you are typically involved. Explain your reasoning, and use references from the background materials to support your answer.


Anderson, D. R. (1990). Increased productivity via group decisionmaking. SuperVision, 51(9), 6. [ProQuest]

Braintools (2017). Brainstorming: Generating many radical, creative ideas.  Retrieved on 18 March 2017 from www.mindtools.com/brainstm.html 

CDC (2017).  Gaining consensus among stakeholders through the nominal group technique.  Retrieved on 18 March 2018 from www.cdc.gov/healthyyouth/evaluation/pdf/brief7.pdf

Haughey, D. (2017). Delphi technique: A step-by-step guide.  Retrieved on 18 March 2017 from www.projectsmart.co.uk/delphi-technique-a-step-by-step-guide.php

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Attached.

Running head: GROUP DECISION-MAKING TECHNIQUES

Group Decision-Making Techniques
Students Name
Institution Affiliated
Date

1

GROUP DECISION-MAKING TECHNIQUES

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Group decision-making techniques
It is tricky to manage the decision-making process where a group of individuals is
included. One needs to learn proficient techniques to control the individuals from the group
during group decision-making. Information on these techniques can help chiefs successfully
steer group decision-making processes. ‘There are three techniques of taking care of group
decision-making processes which are; Brainstorming, Delphi technique and Nominal group
technique. These techniques were created to address explicit circumstances at any given time.
Brainstorming is where a group of individuals meet to produce new thoughts and
arrangements around a particular area of enthusiasm by expelling hindrances. Individuals can
think more uninhibitedly and propose’ (Anderson, 1990). However, many unconstrained new
thoughts as could be expected under the circumstances without being censured.
Brainstorming doesn't tackle the issue, yet creates innovative ideas (Anderson, 1990). An
appropriate model is a point at which a group of individuals is beginning a business. By
utilizing this technique, they can think of the same number of thoughts for names for their
business.
Nominal group technique, NGT, is very like brainstorming. In any case, in NGT, the
arbitrator gives the group individuals the current inquiries. ‘Group individuals participate in a
cooperative input session to succinctly record every thought. The mediator, at that point,
records the thoughts put together by every part on a flip outline noticeable by all individuals.
The group at that point talks about the thoughts submitted. This step gives a chance for
individuals to express their comprehension of the rationale and the general significance of the
thing’ (CDC, ...


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