Listening and Communication Effective Communication Techniques Paper

User Generated

Zvffal66

Business Finance

Description

Unformatted Attachment Preview

Assignment Details Communication is essential in every aspect of life. To research career paths and potential positions, network, and share your skills, you need to use both verbal and nonverbal communication skills. The following are three different activities for you to complete with your family or friends. Please follow the instructions provided within the description of each exercise. After you have completed these activities, summarize your findings in an APA-formatted paper. Your paper should include the following: • • • • A description of each exercise A discussion of the results of each exercise Research on the importance of listening skills in the communication process, using at least 3 noncourse-related sources APA formatting Summary Paper Details Selective Listening Exercise: You will need to complete this exercise with another person. Create a list of like items (e.g., a list of fruits). This list needs to be at least 15 words long (the longer the better). In this list, you will repeat certain words. For example: Banana, Orange, Apple, Peach, Banana, Figs, Pear, Plums, Figs, Berries, Melons, Figs, Cherries, Limes, Pear, Tangerine, Lemon, Pear. Give the other person 30 seconds to write down as many of the words as possible. What were the results? What conclusions about listening can you draw from this exercise? Vacation Exercise: You will need to complete this exercise with another person. One person will tell the other person that he or she would like to go on a vacation somewhere. While that person has an idea of what he or she would like in this location, they do not know where to go. They will then tell the other person aspects of the location in as vague a way as possible. This conversation should last at least 5 minutes. At the end of the conversation, the other person will suggest a place for the first person to visit. Discuss how a listener can pick up on the queues from the speaker to understand the intended message. Discuss how being vague in your message can lead to misunderstandings. Poor Listening Habits: Everyone is guilty of not listening effectively from time to time. Below is a list of 5 poor listening habits. Look through this list. Which of these habits are you guilty of? How would you react if someone you were speaking to committed one of these bad habits? • • • • • Jumping to conclusions Interrupting the other person before he or she has finished what he or she wanted to say Thinking about your reply instead of listening to what the other person is saying Changing the subject to something you want to talk about Providing advice when it is not asked for
Purchase answer to see full attachment
Explanation & Answer:
3 Activities
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached.

Running Head: LISTENING & COMMUNICATION

Listening and Communication
First Name; Middle Initial; Last Name
Institutional Affiliation

LISTENING AND COMMUNICATION

2

Listening is a skill that is taken for granted throughout the majority of the population.
However, the skill is an imporant factor in the communication process, and should certainly be
examined more seriously in order to fully understand all of its positive personal and professional
effects. The exercises desribed below illustrate common tendencies that people have in regards to
listening as well as the bad habits that negates the activity entirely. Should the skill of listening
be mastered, the overall production, competence, and intentionality of an individual can increase
sugnificantly, making him particularly valuable in personal and professional relationships as
listening intently mitigates misunderstandings and makes the person being listened to feel
important.
Before continuing on, it is important to define what exactly listening is. In their book,
Michael Purdy and Deborah Borisoff (1997, p. 8) define the term as “Listening is the active and
dynamic process of attending, perceiving, interpreting, remembering, and responding to the
expressed (verbal and nonverbal) need, concerns, and information offered by other buman
beings.” The important parts to note here are the requirements of listening, that being to attend,
perceive, interpret, remember, and respond. This are the components that making listening what
it is, that being having the ability to focus on the subject, intake information, understand the
information, retain the information, and then reply to appropriately. This is a process, one that
people are not usually aware of, causing many to engage in conversations that are unprodutive
and not pleasurable. However, the skill essential to human beings, as it builds the foundation for
the aquisition of language as well as the ability to read and write. Listening is essential then,
when it comes to effective communication in all forms.
The first activity completed for this assignment was based on selective hearing. In this
exercise. A list of 20 fruits were recited to another individual who was given 30 seconds to write

LISTENING AND COMMUNICATION

3

down as many of those fruits as he could remember. The list of fruits recited were as follows:
apple, banana, orange, grape, watermelon, honeydew, papaya, fig, strawberry, blueberry, peach,
pear, blackberry, raspberry, tangerine, lemon, lime, cherry, plum, and cantaloupe. The second
exercise required one person to describe a what she would want to exerperience while on
vacation. In this case, the description consisted of somewhere warm, close to the ocean, and of
some cultural importance. After describing the kind of place she would like to visit, the other
person was to suggest a place.
Finally, the third exercise was very personal, as it required some reflection on the kind of
bad habits one engages in when communicating with other people. The bad habits to review
included jumping to conclusions, interrupting the other person before he or she has finished what
he or she wanted to say, thinking about your reply instead of listening to what the other person is
saying, changing the subject to something you want to talk about, and providing advice when it
is not asked for. These are common actions that people partake in during conversatoins.
However, the continual usage of these habits can be deadly to relationships, as committing any
of these can resu...


Anonymous
Great content here. Definitely a returning customer.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4

Related Tags