Managers use decision models to assist with decision-making. However, as you know, identifying the correct problem is not always easy and is often the hardest part of the process. Symptoms, opinions of others, and irrelevant data can all get in the way of identifying the real problem.
After reading the following story, what you think the primary problem is in terms of decision-making?
List the current data/evidence presented in the podcast.
Then list what data needs to be determined in order to begin to analyze the problem fully.