Case: A Matter of Motivation

Jun 20th, 2014
Health & Medical
Price: $5 USD

Question description


With considerable advance notice, the director of health information management resigned to take a similar position in a hospital in another state. Within the dept it was commonly assumed that you, the assistant director, would be appointed director; however, a month after the former director’s departure, the dept was still running without a director. Day to day operations had apparently been left in your hands (“apparently,” because nothing had been said to you), but the hospital’s chief operating officer had begun to make some of the administrative decisions affecting the dept.

After another month had passed, you learned “through the grapevine” that the hospital had interviewed several candidates for the position of director of health information management. Nobody had been hired.

During the next few weeks you tried several times to discuss your uncertain status with the chief operating officer. Each time you tried, you were told simply to “keep doing what you’re now doing .”

4mths after the previous director’s departure, you were promoted to director of HIM. The first instruction you received from the chief operating officer was to abolish the position of assistant director.


Review the details of the case above from your course text, and respond to the following questions:

  1. Thoroughly analyze the likely state of your ability to motivate yourself in your new position. In the process, comment to whatever extent you feel necessary on your level of confidence in the relative stability of your position and how this might affect your performance.
  2. Describe the most likely motivational state of your HIM staff at the time you assumed the director’s position, and explain in detail why this state probably exists.
  3. Based on the podcast, what are some proactive strategies that management could have used to reduce the potential for conflict in this situation?

Tutor Answer

(Top Tutor) Daniel C.
School: Cornell University

Studypool has helped 1,244,100 students

Review from our student for this Answer

Jun 25th, 2014
"Awesome! Exactly what I wanted."
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1822 tutors are online

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors