Case Study 6.2: Hot Coffee at McDonald's
1. Is hot coffee so dangerous, as the jury thought? Should
a reasonable consumer be expected to know that coffee
can burn and to have assumed this risk? Is a warning
label sufficient? Is our society too protective of consumers
these days, or not protective enough?
2. In serving such hot coffee, did McDonald’s act in a morally
responsible way? What ideals, obligations, and effects
should it have taken into consideration?
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