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Written Assignment (3 pages)

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Staffing

Discuss the following scenario and associated questions. You're the supervisor of employees' whose task is to assemble tuning devices that go into cell phones. You find that the quality is not what it should be and that many of your group's tuning devices have to be brought back and reworked; your own boss says that "You'd better do a better job of training your workers."

  • What are some of the staffing factors that could be contributing to this problem?
  • Explain how you would go about assessing whether it is in fact a training problem.

Find at least two articles that discuss the role of training of employees as it relates to this issue. Summarize your findings in a 3-5 page paper. Be sure to properly cite your resources using APA style.

References:

Bass, B.M. and Avolio, B.J. (1990), Transformational Leadership Development: Manual for the Multifactor Leadership Questionnaire, Consulting Psychologists Press, Palo Alto, CA.

** Use this quote: Transformational leadership has been defined as superior leadership performance that occurs when leaders "broaden and elevate the interests of their employees, when they generate awareness and acceptance of the purposes and mission of the group, and when they stir their employees to look beyond their own self-interest for the good of the group" (Bass, 1990, p. 21).

Perera, J. (2009). Assessment of training needs and its impact on employee performance. The Canadian Manager, 34(3), 18-19,3. Retrieved from http://search.proquest.com/docview/1370874591?accountid=32521

Kelloway, E. K., Barling, J., & Helleur, J. (2000). Enhancing transformational leadership: The role of training and feedback. Leadership & Organization Development Journal, 21(3), 145-149. Retrieved from http://search.proquest.com/docview/226914723?accountid=32521


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mbitheh (648)
Cornell University

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