Discuss the following scenario and associated questions.
You're the supervisor of employees' whose task is to assemble tuning devices
that go into cell phones. You find that the quality is not what it should be
and that many of your group's tuning devices have to be brought back and
reworked; your own boss says that "You'd better do a better job of
training your workers."
are some of the staffing factors that could be contributing to this
how you would go about assessing whether it is in fact a training problem.
Find at least two articles that discuss the role of training
of employees as it relates to this issue. Summarize your findings in a 3-5 page
paper. Be sure to properly cite your resources using APA style.
Bass, B.M. and Avolio, B.J. (1990), Transformational
Leadership Development: Manual for the Multifactor Leadership Questionnaire,
Consulting Psychologists Press, Palo Alto, CA.
** Use this quote:
Transformational leadership has been defined as superior leadership performance
that occurs when leaders "broaden and elevate the interests of their
employees, when they generate awareness and acceptance of the purposes and
mission of the group, and when they stir their employees to look beyond their
own self-interest for the good of the group" (Bass, 1990, p. 21).
Perera, J. (2009). Assessment of training needs and its
impact on employee performance. The Canadian Manager, 34(3), 18-19,3.
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Kelloway, E. K., Barling, J., & Helleur, J. (2000).
Enhancing transformational leadership: The role of training and feedback.
Leadership & Organization Development Journal, 21(3), 145-149.
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