Running head: NURSING LEADERSHIP QUESTIONS
Nursing Leadership Questions
NURSING LEADERSHIP QUESTIONS
1. Describe a situation in which the nurse manager would use problem resolution in
the workplace. Describe a situation in which the nurse manager would use
negotiation to resolve a conflict (or potential conflict) in the workplace.
There are various situations where nurse managers definitely have to employ problem
resolution to solve certain conflicts. One emerging conflict in most of the workplaces even outside
healthcare is the issue of violence. Health care has not been an exception for this especially bearing
in mind that it is a workplace with huge amounts of pressure and tight schedules (Shah 2017).
Violence in healthcare may occur between collogues due to stress and misunderstandings which
could make them loose their emotional control. In this kind of a situation the best way to solve this
conflict for the nurse manager would be problem resolution.
There are other situations where the nurse manager will need to use negotiation to solve
conflicts. This strategy of solving conflicts calls for the nurse manager to try as much as possible
to create a win-win resolution for all the parties involved. For instance, when the nurses differ on
the schedule of shifts and they are not able to agree. The nurse manager should employee
negotiation strategies in order to resolve such a conflict in an amicable manner. It would be
important for the nurse manager to use negotiation so that he/she is able to listen to both sides and
together with them come up with a solution that both...
Sign up to view the full answer