Description
Purpose
This week's graded discussion topic relates to the following Course Outcome (CO).
- CO 6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs with organizational mission. (PO 7)
Discussion
Complete the Clark Workplace Civility Index Assessment (Links to an external site.).
After you are finished, read the assigned article:
Lachman, V. D. (2015). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence. Urologic Nursing, 35(1), 39-42. Retrieved from https://chamberlainuniversity.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=c9h&AN=100927729&site=eds-live&scope=site (Links to an external site.)
Next watch the video by clicking on the link below.
Civility in the Workplace
Transcript (Links to an external site.)
Reflect on what you observed in the video as you answer the following:
- Based on what you observed, what leadership skills should you, as Masaya’s preceptor, model for your fellow coworkers to promote his acceptance into the work-group or team.
- Does incivility seem to be an issue in the scenario?
- Describe any common themes you discovered among the article, the video and the Civility Index
- Do you think delegation played a part in this issue.
Explanation & Answer
thank you for working with me
Running head: CIVILITY IN THE WORKPLACE
Civility in the Workplace
Name
Institution Affiliation
Date
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CIVILITY IN THE WORKPLACE
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Civility in the Workplace
To preserve mutually respectful norms, some behaviors must be ensured, and when these
behaviors are guaranteed, then it can be said that workplace civility exists (Woodworth, 2016).
An example of behavior that depicts workplace civility is a concern for fellow workmates
(Lachman, 2015). The opposite of civility in the workplace is incivility, as Lachman (2015)
asserts, which entails impolite conduct. In this article, the focus is on civility in the workplace,
given the video presented between a nurse leader and a member of staff known as Masaya.
Masaya explains that he moved from the Philippines, having been taught some standards that did
not apply upon moving to the United States for work. The other staff seems not to readily accept
him, having been corrected for using words such as ma’am, and for beginning the report for his
patients with their surnames instead of their first names. In this article, therefore, the leadership
skills that I could use to ensure acceptance get described, and a discussion on incivility also gets
described. The common themes for Lachman’s (2015) article, the video and the civility index get
explained, and the issue of delegation is discussed.
Leadership skills
According to Woodworth (2016), just because people work together does not mean that t...
