Genichi Taguchi: Total Quality Management Guru, assignment help

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Describe in detail Genichi Taguchi: Total Quality Management Guru, its concepts, and history. Show workings where needed 5-6 pages

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Claudia96
School: University of Virginia

Genechi Taguchi: Total Quality Management Guru

Genichi Taguchi: Total Quality Management Guru
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Genechi Taguchi: Total Quality Management Guru

Introduction
Every person has had an experience with quality and every person can give his own reflection on
what he perceived to be of poor or high quality. Not until the early 1950’s did total quality
management emerge at the top of firms’ schemata hence making quality improvement as the
highest priority in any institution, firm or business. Based on the fact that quality comes from
integrated efforts of teams, employees and each level in an organization, total quality
management was introduced and applied in all businesses as a means to enhance total quality by
working on each level and stage in the service delivery or production.

TQM in History
It is vitally crucial before one dwells into the work offered by Taguchi to observe the timeline in
which prominent gurus of quality management placed to build a scaffold on which TQM, Total
Quality Management, was evolved.

Genechi Taguchi: Total Quality Management Guru

Figure 1: Table displaying the differences between new and concepts of quality

Looking at Figure 1 above, it is illustrative that a major shift happened in the 1970’s in the
concepts of quality. The old concept of quality meant solely inspection after production, where
the new concept of quality inv...

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