Module 3 - Case
ACTION RESEARCH DESIGN
Case Assignment
In a 4- to 6-page paper, address the following task:
State a hypothetical or actual business problem that might lend itself
to action research. Provide a description of the problem and identify
what questions need to be answered. Then, briefly outline a plan
that includes the action that is proposed to be taken. Briefly identify
what type of data would likely result from the proposed action.
Describe how you might evaluate and reflect on the data and what
action you may consider taking in the next iteration.
Assignment Expectations
Your 4- to 6-page paper must follow APA formatting and
demonstrate clarity, depth, and critical thinking. As you answer the
questions posed in this case, include supporting rationale and cited
sources.
The assignment will be assessed using the Case Study Rubric.
Module 3 - SLP
ACTION RESEARCH DESIGN
The Doctoral Study
Module 1 described in detail how the SLP for this course will
produce a document that will begin a working draft of a proposal for
your Doctoral Study. Once again, it is important that you not be
concerned that the work you do at this early date will obligate you to
that topic later on. Your thinking should and will evolve as you take
additional courses. However, you should take this assignment and
the feedback you receive seriously because it will serve as the
template you will follow as you develop your ideas more fully. We
continue the SLP series for this course with the Module 3 SLP
deliverable.
Module 3: How would I classify the appropriate study design
(explanatory, descriptive, etc.)? Describe how you would classify
your design and explain the rationale for your design choice. Briefly
discuss the strengths and weaknesses of the approach. (2-3 pages)
SLP Assignment Expectations
Although the SLP is a less formal document than a case study, it is
expected that you follow APA convention at the doctoral level. Also,
although you are asked for your opinion, remember that it is good
practice to avoid writing in the first person. Instead, focus on stating
the facts as you perceive them to be while writing in the third
person—and cite supporting sources.
This assignment will be assessed by the SLP Rubric.
Module 3 - Background
ACTION RESEARCH DESIGN
Action research is defined as applied research that focuses on
solving practitioner problems (Johnson & Christensen, 2012). The
term “action” within action research implies both the collection and
evaluation data as well as undertaking specific initiatives—that is
“doing something” in order to solve a specific problem, improve a
process, or address a deficiency. Action research therefore follows
a cycle of plan-act-reflect that is often repeated multiple times in
order to converge on sound and workable findings. Although action
research is similar to change management in its structured
approach to change, action research is distinctive in its focus on
reflection and evaluation of the collected data that emerges from the
taken action. Further, action research is an iterative process. The
results of the plan-act-reflect cycle are used to engage in further
action (Dick, 2014). The intense reflection that takes place in action
research could be compared to the successive stages of evaluation
observed in root cause analysis. In the field of business, it is
essential that the practitioner “solves the right problem”. Reflection
on the results helps ensure that this happens.
If you noticed that the plan-act-observe-reflect cycle mirrors the
Deming plan-do-check-act cycle, you would be right. There are
similarities between these structured, common-sense steps
associated with arriving at the fundamental nature of the
problem. However, action research is grounded in the
“appreciative enquiry” cycle that emphasizes a holistic depth of
understanding that goes beyond surface analysis of empirical data
(Coates, 2005).
The participatory element of action research also finds common
ground with change management and case study research. The
researcher is a participant in the actions taken and in the reflection
on the collected data. As such, an action researcher may act as a
change agent. This characteristic of action research makes it ideal
for business practitioners who intend to embark on a career in
consulting.
The plan
Successful action research begins with a plan. The plan outlines the
overall strategy for how the research will be carried out. Further,
since action research initiates action based on findings—the design
of the overall research is closely linked and nearly synonymous with
the action research plan. Finally, the plan may be iterative in nature,
so the design of the research must take this into account.
Often, the difficulty for the researcher is knowing where to begin. A
suggestion is to follow a checklist that helps clarify the nature of the
problem within the research setting (typically an organization), initial
assumptions going into the study, how the data might be collected
(and in what form), and finally, any rough idea of what possible
solutions may look like. Sample questions for the researcher to
consider are:
1. What is the nature of the problem that is proposed to be investigated?
2. What is the scope of the problem, and who are the players (i.e.,
stakeholders) that have an interest in the outcome of the research?
3. What are some preliminary options for collecting data?
4. How is the collected data to be evaluated?
5. How will the results of the data collection be applied to a
change/improvement initiative?
6. How will I know if the problem has been addressed—and what data do
I need in order to determine this? (Ferrance, N.D.)
Since the design of the research and the overall plan are essential
elements of action research, the case assignment for Module 3 will
provide an opportunity to conceive of and design a simply high-level
action research plan.
Adams, J., Raeside, R., & Khan, H. (2014). Research methods for
business and social science students (2nd ed.). New Delhi: SAGE
Publications. Available on EBSCOhost database.
Coates, M. (2005). Action Research A Guide for Associate
Lecturers. Retrieved November 27, 2016, from Center for Outcomes
Based Education.
Dick, B. (2014, December 30). Action research and evaluation on
line (web). Retrieved November 27, 2016,
from http://www.aral.com.au/areol/areolind.html (Read “Session 1
and Session 2” links)
Ferrance, E. (n.d.). Action Research: Themes in Education.
Retrieved November 27, 2016,
from https://www.brown.edu/academics/educationalliance/sites/brown.edu.academics.educationalliance/files/publications/act_research.pdf
Harrison, R. L (2013). Using mixed methods designs in the Journal
of Business Research, 1990–2010, Journal of Business Research,
Volume 66, Issue 11. Obtained from Trident Online Library.
Johnson, B. & Christensen, L. (2012). Educational research:
Quantitative, qualitative, and mixed approaches. (4th ed.).
Thousand Oaks, CA: Sage Publications, Inc. Obtained from Trident
Online Library.
Sankaran, S. and Hou, T.B. (N.D.)
Action_research_models_in_business_research.pdf pp8-12
Perry, C., & Zuber-Skerritt, O. (1992). Action Research in Graduate
Management Research Programs. Higher Education, 23(2), 195208. Obtained from Trident Online Library.
Centre for Lifelong Learning. (n.d.). Retrieved November 27, 2016,
from https://www2.warwick.ac.uk/study/cll/courses/professionaldevel
opment/wmcett/
Ferrance, E. (n.d.). Action Research: Themes in Education.
Retrieved November 27, 2016,
from https://www.brown.edu/academics/educationalliance/sites/brown.edu.academics.educationalliance/files/publications/act_research.pdf
Action research readings
The following readings are required for module three. Optional
readings can be found at the end of each section and while not
required, may help you understand the material better and be useful
to you if you choose to conduct the action research method for your
doctoral study. All readings can be accessed in the Trident Online
library, unless linked to another source.
Coates, M. (2005). Action Research A Guide for Associate
Lecturers. Retrieved November 27, 2016, from
http://www.open.ac.uk/cobe/docs/AR-Guide-final.pdf . Center for
Outcomes Based Education
Dick, B. (2014, December 30). Action research and evaluation on
line (web). Retrieved November 27, 2016,
from http://www.aral.com.au/areol/areolind.html (Read “Session 1
and Session 2” links)
Sankaran, S. and Hou, T.B. (N.D.) Action Research Models in
Business Research pp8-12
http://anzsys.org/anzsys03/ran3000072_3.pdf
Perry, C., & Zuber-Skerritt, O. (1992). Action Research in Graduate
Management Research Programs. Higher Education, 23(2), 195208. Obtained from Trident Online Library.
Centre for Lifelong Learning. (n.d.). Retrieved November 27, 2016,
from https://www2.warwick.ac.uk/study/cll/courses/professionaldevel
opment/wmcett/
Ferrance, E. (n.d.). Action Research: Themes in Education.
Retrieved November 27, 2016,
from https://www.brown.edu/academics/educationalliance/sites/brown.edu.academics.educationalliance/files/publications/act_research.pdf
Optional Reading
Participatory Action Research: Theory and Methods for Engaged
Inquiry. Apr 20, 2013 by Jacques M. Chevalier and Daniel J.
Buckles. Obtained from Trident Online Library.
Participatory Action Research (Qualitative Research Methods). Nov
28, 2007 by Alice McIntyre. Obtained from Trident Online Library.
The Action Research Planner: Doing Critical Participatory Action
Research. Nov 12, 2013 by Stephen Kemmis and Robin
McTaggart. Obtained from Trident Online Library.
Stringer, E. (2007). Action Research (3rd ed.). Thousand Oaks,
California: Sage Publications. Obtained from Trident Online Library.
Stringer, E. (2013). Action Research (4th ed.). Thousand Oaks,
California: Sage Publications. Obtained from Trident Online Library.
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