Belhaven University Problem Solving in The Workplace Discussion

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Reflect on problem solving in the work place. Based on your reading, what are the key ways that people exercise poor judgement and make false inferences in the workplace? Reflect on your personal experience with judgement errors. What can you do to minimize poor judgment in the workplace?

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AT&T LTE AA « Exit 11:05 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q ? 9 Keep Your Eyes on the Horizon and in the Rearview Mirror ✓ 45% Jerky drivers make me nervous. I'm not evaluating their attitude but describing how they start fast and stop quickly, turn in abrupt ways, or can't seem to hold to their lane because their two-fisted grip on the wheel continually overcorrects for the previous jerky action. I don't 153-154/257 AT&T LTE AA « Exit 11:05 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q expect the cars around me to be guided with the authority of Dale Earnhardt Jr. holding the line at two hundred miles per hour going into the back turn at Talladega, but those drivers who swerve all over the road make it dangerous for the rest of us. When I got my learning permit at age fifteen, my dad taught me how to drive smoothly by focusing on two vision points. The first was to look far ahead in advance of the car, so I was driving to a point way down the road, not attempting to stay in between the lines immediately in front of me. And the second was to often glance in the rearview mirror ✓ 45% ? 154/257 < >AT&T LTE AA « Exit 11:05 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q insightful frame of reference for the future. By watching far ahead, rather than keeping our eyes fixed only on the road immediately before us, we can minimize the adjustments that toss a ministry back and forth. Beyond the Longview With respect to looking ahead, I would stretch the analogy beyond the longview needed for driving, to suggest that the essential gift necessary for leadership is the ability to look over the horizon. Like my teenager's computer game where obstacles come up quickly from the driver's viewpoint in a digital car, ✓ 45% ? 155/257 < >AT&T LTE AA « Exit 11:05 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q to gauge where I had been and what may be coming up to surprise me. We've seen how excessive planning can bring productivity to its knees, but there's nothing worse for an organization's long-term viability than a leader who runs his organization like a jerky driver. Starts and stops, overcompensation, and unawareness of terrain all call into question a leader's perspective. A leader must learn that toggling between forward vision and a perspective on the past is the most assuring way to lead. By regularly keeping an eye on the rearview mirror, we develop an ✓ 45% ? 154-155/257 < >AT&T LTE AA « Exit 11:05 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott see. switching the A/B button to a perspective allowing the player to see over the horizon enables the racer to plan the right course to win. I believe this is a critical characteristic of the best leaders- seeing over the horizon to understand what others cannot yet ETT Q ? ✓ 45% The Gallup organization has intensely studied the unique gifts of the most exceptionally talented people in many professions. They say that in baseball, one of the all- time greatest hitters, Ted Williams, could see the rotation of the stitches on a pitch coming toward him at 155/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ✓ 45% ETT Q ? our theology of leadership has become SO intertwined with American culture that we want our ministry to mirror the nightly business report with its focus on fast change leading to fast results so we can tout the next deal, product, or idea that is going to take us to a high-water mark in our next quarterly report for God. Our evangelical rallying cry has become the promotion of the next great, new thing we are about to do, rather than a celebration of what God has done or accountability for what we promised in the past we were going to do. 156/257 < >AT&T LTE AA « Exit 11:05 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q ninety-five miles an hour. They find that the best neurosurgeons see in vivid color the various patterns of the web of nerves that look monochromatic to the rest of us. And they report that elite hockey players somehow see the fastest team sport in slow motion when they skate. ¹ In leadership, I am convinced that the exceptional are also uniquely gifted with the ability to look over the horizon. Such disparate leaders as Martin Luther King, Bill Gates, Billy Graham, Abraham Lincoln, and Henry Ford all shared the same gift the ability to look far into the ✓ 45% ? 155-156/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q ? We Too often, the message of the church is, "It will be the next evangelism tool, the next campaign, or the next new ministry that will finally win the world for Christ." But don't talk much about accountability for the tool, campaign, or new ministry we launched a few years ago with the same anticipated results. That is poor leadership from a purely organizational management perspective, and it surely does not follow the leadership model of Jesus. Jesus, Today and Yesterday and Forever ✓ 45% 156-157/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q Jesus lived life looking over the horizon to what was to come, and from that vantage point He could see nets full of fish on the other side of the boat or a feast for five thousand people in a small basket of food, as well as anticipate a trusted disciple's betrayal or a mob forming in Jerusalem. Most importantly He saw well over the horizon into eternity and led accordingly. But Jesus also was deliberate about looking back while creating a new future for the entire world. He was a student of the Scripture (Law, Prophets, and Psalms), quoting twenty-four different Old Testament ✓ 45% ? 157/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q books as He looked back to recount the spiritual framework of His leadership. He also kept an eye in the past, appreciating and understanding His human lineage, valuing physical places of significance in history, and holding great insight into the heritage and struggle of the Jewish people. The purest example of leadership fully focused on the horizon while keeping an eye in the rearview mirror is found in Jesus. Or to say it with His words, at a level of significantly higher magnitude, "Don't misunderstand why I have come. I did not come to abolish the ✓ 45% ? 157/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q law of Moses or the writings of the prophets. No, I came to accomplish their purpose" (Matt. 5:17). It is especially interesting that He immediately looked back in that declaration, just after He shared the Beatitudes which may have been some of the most radical new thinking the people of His day had ever considered. If we would get back to a balanced perspective in our leadership, rather than allowing our priorities to be set by the sparkle of fund-raising drives, we would not only be biblically based, but we would also learn the lessons of faith ✓ 45% ? 157-158/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q that only perseverance in Christ can teach. Our call to leadership is to "run the race" which is several long journeys strung together as the seasons of life change, not the sprints that are tearing apart so many ministries. And while it sometimes takes a crash to change our driving patterns or leadership habits, examining the four gifts found in the rearview mirror and the four discoveries seen over the horizon may be a platform on which your leadership lifestyle can be retooled. Like smooth driving, this leadership pattern must be learned and applied ✓ 45% ? 158/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q route we've already traveled is much like the one ahead. And when we recount how we have overcome the unknown and unexpected challenges of the past, we can say "wow" because of how well we've done. The Reformed Baptist pastor Charles H. Spurgeon more eloquently reminds us of this truth in his nineteenth-century devotional book Morning and Evening: Look back, believer: Think of your doubting God when He has been so faithful to you. Think of your foolish outcry of "Not so, my Father," when He crossed ✓ 45% ? 159/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q consistently so that it is exemplified every time we get behind the wheel. Four Gifts Found in Your Rearview Mirror Every second, your eyes send twenty-four pictures to your brain while driving, so only a glance is necessary to determine if there is a vehicle in the rearview mirror. Experts have determined that good drivers look back once every three or five seconds for just an instant to have a comprehensive understanding of what is behind them. This means a driver is looking behind only about 5 percent of the time, but those ✓ 45% ? 158/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q route we've already traveled is much like the one ahead. And when we recount how we have overcome the unknown and unexpected challenges of the past, we can say "wow" because of how well we've done. The Reformed Baptist pastor Charles H. Spurgeon more eloquently reminds us of this truth in his nineteenth-century devotional book Morning and Evening: Look back, believer: Think of your doubting God when He has been so faithful to you. Think of your foolish outcry of "Not so, my Father," when He crossed ✓ 45% ? 159/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q minimal glances make a world of difference in moving ahead. In leadership, that same pattern of systematically looking in your rearview mirror will reveal four priceless gifts for planning the trip ahead: remembering, reflecting, recovering, and resolving. 1. Gift of Remembering The future is ominous but then, the future is always ominous! When we look ahead at our challenges personally, organizationally, or globally, we say "yikes" because the unknown is overwhelming. But when we look behind, we see the ✓ 45% ? 158-159/257 < >AT&T LTE AA « Exit 11:06 PM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q His hands in affliction to give you the larger blessing. Think of the many times when you have read His providences in the dark, misinterpreted His dispensations, and groaned out, "All these things are against me," when they are all working together for your good! Leaders need to learn to glance in their rearview mirror, because success in traveling the road to the future is dependent on avoiding the crashes of the past, learning from the obstacles successfully eluded, and, most importantly, remembering the ✓ 45% ? 159-160/257 < >AT&T AA « Exit 12:04 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott Return to page 25 ETT Q 10 Shepherding a Vision Without Scaring Away the Flock Lewis and Clark blazed the longest, most ambitious, and well-known trail of any American explorers. Covering over eight thousand miles, their Spartan travels took them from St. Louis to Oregon and back in just over two years. Ten days into their monumental trip, the exploration party stopped to pay respects at Boone Settlement, the home of celebrated and now elderly American explorer and folk hero 170 / 257 ✓ 54% ? < >AT&T AA « Exit 12:04 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott Return to page 25 ETT Q own two-year trip to explore beyond the original thirteen colonies. Returning home, he packed up his family and convinced fifty settlers to join him establish to Boonesborough, one of the first English-speaking communities west of the Appalachians. Following what became known as the Wilderness Road, they cut some five hundred miles through the Cumberland Gap into the Kentucky Valley. During the following quarter century, over two hundred thousand people entered Kentucky following Boone's trail, because he not only blazed the trail, but he also provided the leadership to enable others to settle the territory. Although his was a historic advance for the young American nation, Daniel Boone's leadershin did not catch the nublic's 170/257 ✓ 54% ? < >AT&T AA « Exit 12:04 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q by author John Filson. Return to page 25 Conversely, the return of Lewis and Clark was cheered nationally as a monumental feat. The expedition had gathered meticulous details about native people, topography, vegetation, and animal life. But after the report was delivered to the president, the explorers did not return to the west, and settlers were slow to follow. Unlike Boone, they did not establish a trail that could easily be followed or invite settlers into the new land-the leadership of Lewis and Clark may have excited a nation, but changed little in the near term. As leaders, Lewis and Clark went so far and so fast, no one else was able to follow and use the new territory they discovered. What they explored remained wilderness for ✓ 54% ? 170-171/257 < >AT&T AA « Exit 12:04 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott Good leaders must envision, probe, and then explore new Because Because of their opportunities. access to a broad network, Return to page 25 ETT Q ? anomalous perspective, and comprehensive role, leaders are more often exposed to opportunities for exploring new domains. But it is equally important they always return to inspire, lead, and equip others who can follow them and fully utilize the leader's advances. Leaders who boldly explore may be recognized for their far-reaching vision, but those who return to develop others who can go with them to implement the dream are the true longview leaders. And they are the ones most likely to make a long- term difference. Opportunity Lost ✓ 54% 171-172/257 < >AT&T AA « Exit 12:04 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott Return to page 25 ETT Q adventures were also significant, but less ambitious and not immediately heralded by others. His leadership was a central factor in expanding the boundaries of the United States, because he brought others with him to secure the territory he discovered. A Definition of Leadership There are hundreds of definitions of leadership, and I frame mine in light of the contrast between these two historic approaches to exploring: Leadership is pushing out the boundaries and securing the territory. As leaders, we must take our followers with us not just explore on our own, leaving them behind to cheer our adventures. Expanding the boundaries of a ministry's reach requires pushing into new territory, but that effort ✓ 54% ? 171/257 AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott going ETT Q forward and disappointment of going back. Good leaders must always be searching for new ways to expand the boundaries of their ministry, or they will become stale and miss God's new opportunities. But unless they also create a Daniel Boone "Wilderness Road" for their team to follow and settle the new territory, they harm the ministry through their adventurous dreaming. the Balance Pushing with Securing The responsibility of a leader is to maintain this balance of exploring the boundaries while providing the resources to secure the newly established territory, as well as sustain the areas currently inhabited. In the last chapter we talked about a leader's vision: He gains wisdom 174/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q ? focused on the ultimate outcome rather than simultaneously laying down the intermediate objectives, which connect the vision to each individual throughout the breadth of the organization. ✓ 54% Many leaders have become enamored with Jim Collins' idea of a BHAG-a Big Hairy Audacious Goal and that is a good handle to remind us to aim high. So while a ministry must dream big, why is it so many fail to fulfill their BHAG? Because, in laying out their vision of the end game, leaders have not put the same level of energy into helping their team articulate and then follow the steps that lead to the BHAG or have helped each person to see how they fit in that vision. In not doing so, the big idea makes many in the ministry feel insionificant at hest and 175/257 AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q of the future. Now we get more practical. The longview leader must shepherd others toward the best future. The vision must be passionately and communicated understandably. Then the way forward must be laid realistically and personally. No Vision Left Behind Leaders must cast a bold vision that inspires, challenges, and equips a ministry to reach beyond its comfort zone. This demands energy, unity, and dependence on God as it pulls out the best of each individual and allows the ministry to do together what no person could accomplish alone. Big objectives are usually well articulated by leaders, being built into their DNA, and they get most energized when laying them 174-175/257 ✓ 54% ? < >AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders Dr. Roger Parrott ETT Q ✓ 54% ? level leadership team of a ministry, and in turn captures the imagination of their board and donors. And because those closest to the leader share a similar perspective, leaders assume all in their care are inspired by the big vision. But without a leader carefully guiding them into the wilderness, not everyone in the organization will be as enamored with the future laid out for them and won't come along. As leaders, too often we forget we are leading a wagon-train procession into new territory, and up front, we have a very different perspective and role from those who are tending to the supply wagons at the back of the column. Our view in leadership is broad, beautiful, and free ranging, while theirs is often hampered by the dust of thosce ahead and focused on 175-176/257 AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q ? cautious, insightful leaders understand there will be times it is best not to share big visions because doing so would overwhelm others and limit their effectiveness. At other times, leaders must articulate the big vision for all. When they do so, they must also realistically address risk factors because the ministry will move forward only by dragging the weight of the cautious people. Being led by one who simply acknowledges the risks is a huge step for this group comprised of those who tend to believe (and often rightfully so) that leaders gloss over the risk factors and put all in jeopardy. Leaders who carefully demonstrate that risks have been considered will go far in gaining support. For this groun leaders must ✓ 54% 177/257 AT&T AA « Exit 12:05 AM play.google.com The Longview, Lasting Strategies for Rising Leaders - Dr. Roger Parrott ETT Q must be addressed legitimately. A Dose of Reality for the Cautious Financial-investment vehicles offered by Merrill Lynch are found in strata of risk, because everyone does not fit the same profile when it comes to risking their money. Some sleep well at night with funds exposed to extremely risky ventures, while others toss and turn even with the knowledge their savings are locked up in government-secured certificates of deposit. Leaders tend to have a high tolerance for risk, and the vision that inspires them often scares others to death. To compound this tension, leaders throw fuel on their fire by discounting the caution expressed by others, or operate as if consideration of risks was 176-177/257 ✓ 54% ?
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Running Head: PROBLEM SOLVING

Problem Solving in the Workplace

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PROBLEM SOLVING

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Introduction
Irrefutably, the workplace is often encumbered by numerous meagre decisions that ever so
often reflect poor judgment on the part of the management or the subordinates. Poor decision
making and problem solving increases the level of anxiety concerning decision making and can
affect not only revenue generation but the entire organization`s supply chain. Besides, a lot of time
is consumed by employers and employees in the organization trying to justify their actions instead
of finding ways to solve the hitches. Over time, individuals evade their responsibility to make
decisions, and this, in the long run, ends up adversely affecting the operative mechanisms of the
organization.
Oftentimes employers and employees make decisions based on emotions, which can cause
poor judgment in the workplace. High intensities of feelings may lead the employers and
employees to become self-destructive. Some of these emotions include embarrassment and anger,
anxiety, sadness, and overexcitement. Embarrassment and anger may expose the employers and
employees to huge risks since they are likely to make rash decis...

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