Resolution is the ultimate purpose of both the grievance and arbitration process. These procedures enhance the relationship between unions and management by providing each side with the opportunity to be heard as well as listened too. The exchange of messages that are received and reciprocated builds avenues of communications. Additionally, these meeting are similar to that of brainstorming sessions, thus, both sides develop solutions that can be implemented for future avoidance. Both the grievance and arbitration processes enhance communications developments as well as trustworthy connections in additiona to the resolution and solution process.