MGM375-1403A-02 : Quality and Supply Chain Management

Jul 8th, 2014
Business & Finance
Price: $50 USD

Question description

Part 1

500-700 words Min of 2 Scholarly references APA  

The CEO of your firm has heard from several of his peers in town that major new quality initiatives almost always require some kind of culture change.

  • Discuss how a company’s culture can affect its quality performance from both a positive and negative manner.
  • Give at least 2 specific examples of each

Part 2  1100- 1300 words 

APA min of 3 scholarly references

Do an Internet search, supported with references and in-text citations, for a real company example that saw dramatic improvements as a result of adopting a formal TQM program (pick any one). In your paper, cover the following specific items:

  • Name of the company, what it does, and the kind of competition it faces
  • The specific event or issue that drove it toward embarking on a formal quality improvement program
  • A description of any implementation challenges
  • What results were achieved (be specific)
  • Any disappointments or unresolved issues
  • What you learned from doing the research

Tutor Answer

(Top Tutor) Daniel C.
School: Carnegie Mellon University

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