LLD100A SJSU Effective Human Resource Management Analysis Essay

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Running head: RHETORICAL ANALYSIS Rhetorical Analysis Van Nguyen LLD 100A section 11 Professor: Nathapong Shugan San Jose State University 1 RHETORICAL ANALYSIS 2 Rhetorical analysis helps authors present the message and determine whether the article is subjective and clear about all the content and information added to the article. The purpose of rhetorical analysis is to discuss how their arguments or influences are created. This is a special skill used by the author because it helps people identify which part has content and reasoning. Rhetoric has many strategies such as narrative, description, example setting, definition, comparison and reconciliation, process analysis, division and classification, and cause-effect analysis, and including rhetorical triangle is logos, ethos, pathos.This report is a rhetorical analysis of “Effective Human Resource Management As Tool For Organizational Success.”, by Anthony Igwe , J. U. J Onwumere, Obiamaka P. Egbo. as published in 2014. The article's intended audience is the management of an organization, specifically human resource management. The author is persuading the reader to implement human resource management tools. The author is trying to demonstrate the effect of using human resource management as a tool for an organization's success. The rhetorical appeals and strategies used by the author include description and narration. The author has used a formal tone to illustrate the paper is being addressed to the corporate sector. The authors have used logos to appeal to the audience using logic and reason. The first rhetorical attraction is ethos, ethos refers to the reputation, character and connection of the authors.The authors have created credibility for the article. They are two from the finance and banking department and one from Nigeria's university management department. They are all excellent students. Their paper is published in the European journal of business and Management RHETORICAL ANALYSIS 3 and also posted on the IISTE. The authors have researched and applied their experience to present their findings on human resource management. They have raised the issues, perspectives, functions and challenges that employees must and will experience. they use practical experience to emphasize that "Since the early 1980s, the field of human resources management has been in a state of rapid transition.”(Igwe,Onwumere, and Egbo). They have given the time and reasoning to persuade the reader. In addition, ethos highlights that the author has used references of clear origin, from books, and pages of famous universities such as Harvard and Oxford. They follow the content then make the arguments rigorous. Help readers understand and understand what the author wants to say. Therefore, their research is well formatted to meet all ethical and industrial requirements, and is presented by qualified, experienced and skilled authors. Pathos is a second rhetorical appeal that refers to the use of emotions, humor and emotions to guide the audience to understand the subtleties or importance of the problem and they also provide an analysis of the functional details of the organization. This gives readers curiosity and attractiveness.The author discussed the views and functions of human resource management. The authors use description as a rhetorical strategy that is used to invent and re-create and present something to the reader so that they can experience it, then they ask two questions “ Where are the human resource decisions made?Who is responsible for those human resource decisions?” (Igwe,Onwumere, and Egbo ) to help the reader want to read more and answer that question. After answering the question, all these factors relate to personnel management staff in every organization, so it will affect readers who may be employees in the organization. Unlike other reports, some will provide more insights and deeper data on how to succeed in the content RHETORICAL ANALYSIS 4 builder. Sometimes it can also cause a boring report and too long to read.The authors employ the use of narration, which is a rhetorical strategy that uses a message that expounds on an act or a particular event. They have provided a small narration regarding the founders of management. But that again makes it easier for the reader to absorb the information and is more attracted to the article. Lastly, logos explain the importance of human resources in the company or organization. The authors have used logos consistently. For instance, they state that "For an organization to succeed, it has to first of all breakeven, when total revenue equals total cost and even to have units produce beyond a breakeven point as well as survive and still perform well," which is a fact. Besides, they use facts such as "First, there is evidence that some work environments are responsible for cancer, infertility, lung disease, and other illness." The above examples contribute to the author’s purpose by persuading the reader that human resource management plays a crucial role in an organization's success journey. The authors also added that finding and retaining talented employees is a core aspect of an organization's success. And using human resources is what makes an organization successful because it runs its strategies, activities, and goals. Human resource management has become crucial to the success of the organization. In order to perform well, it must achieve its goal of meeting the needs of its stakeholders regarding employees and regulators. In conclusion, authors have several arguments and rhetorical devices to persuade readers and to have their point. The use of ethos, pathos, and logos is evident throughout the article. Some of the main points are that the use of rhetorical appeals and strategies play a crucial role in RHETORICAL ANALYSIS 5 appealing to the reader. Rhetorical appeals and strategies also set a tone and format for any persuasive article. One recommendation for this study is that the author needs to employ more figures and facts as compared to the description, which will make his argument more persuasive. However, the article has successfully implemented the five canons of rhetoric which include, invention, arrangement, style, memory, and delivery. Article Reference IGWE, A., ONWUMERE, J., & EGBO, O. P. (2014). Effective Human Resource Management As Tool For Organizational Success. Human resource management (HRM), 6(39). (Cover Page) Student Name RHETORICAL ANALYSIS OF A PROFESSIONAL DOCUMENT Date LLD 100A Section# ....... Prof. Nathapong Shugan INTRODUCTION a. Introduce the piece of paper you are analyzing: 1- What is the full title of the paper? 2- Who is the author? 3- Under what circumstances was the paper written? (You may have to guess based on the content and the purpose.) 4- When was it written? 5- Who was the intended audience? Describe the discourse community the paper was written for. 6- What is the author’s purpose in producing this piece of writing? What did he/she want to achieve? What do you think the author wanted the reader to think or do after reading this paper? (to inform, to persuade etc) b. (Preview Statement) Indicate the rhetorical Appeals and/ or strategies you will discuss in the rest of this RA- NOTE: Must include the use of rhetorical appeals and development of ideas (narration, description, exemplification). You may also include organization, style, tone, flow/transition, presentation/format (look at page 16, 23-27 of your Course Reader, “Framework for Analyzing Genres and Rhetorical Strategies.”) ANALYSIS OF RHETORICAL APPEALS AND STRATEGIES Rhetorical Appeals You will begin each paragraph with a topic sentence, and the paragraph will have a unified focus. You should write one paragraph on each of the rhetorical appeals and strategies you mentioned in the introduction. Here is how you may develop your paragraphs: a. Define the rhetorical appeals/ or strategy you will be discussing in that paragraph (you can quote or paraphrase from your course readings) b. Quote or paraphrase 2-3 examples from the document that illustrates the author’s use of the strategy c. Explain why the example illustrate the strategy and how it contributed to the author’s purpose (For example) Ethos In this article, the author could have explored more the use of ethos, she could have cited more sources for the information she presents. Ethos is the appeal that guarantees credibility and authority for the author to write on a certain subject (Sunderman, 2011, p.25). The author can use ethos by quoting and paraphrasing from people that has authority on that subject. In the paper I am analyzing, Schwartz (2009) is a Research Associate at the National Bureau of Economic 2 Research. She also presents Alan Greenspan’s idea, who served as Chair of the Federal Reserve of the United States: “Greenspan does not explain why the Fed could not have conducted a less expansive monetary policy that did not lower interest rates to levels that made mortgage lending and borrowing appear riskless and encouraged house price increases” (p. 23). She mentions Greenspan in order to criticize the Federal Reserve’s attitude during the financial crisis. With the use of ethos, it is easier to convince the audience of the veracity of the facts presented and also to expect them to prevent it from happening again. Logos Logos was effectively used by Schwartz in the article to derive the events that happened in the crisis and its consequences. As Paul Sunderman (2011) defines, Logos is “[a]ppeal to logical reasoning ability of the audience through use of facts, case studies, statistics, experiments, logical reasoning, analogies, anecdotes, authority voices, etc” (p.25). When talking about auction rate security, Schwartz (2009) uses logic reasoning to show the consequences of auction failure, she shows that when it happens, there are fewer bidders than the number of securities to be sold. In consequence the securities are priced at a penalty rate. This means the investor is unable to redeem his money and the issuer has to pay a higher rate to borrow (p. 22). She also uses statistics to show that Fannie and Freddie’s target was getting higher every time and cooperating to the crisis: “The target increased to 50 percent in 2000 and 52 percent in 2005” (p. 20). The use of logos is important for the readers to follow the writer's reasoning and idea development. This way it is easier to understand the author’s point and agree with her. Development of ideas Narration Narration is defined by Helen Hadley Porter (2011) as “storytelling and is frequently paired with specific and concrete description in essays with an expressive purpose” (p.23). Schwartz (2009) uses narration as her writing style for this article. For each of the events that led to the crisis, she narrates it in chronological order showing how it cooperated to the depression. She uses narration when describing the Federal Reserve inefficient monetary policy. It was accommodative too long from 2001 on and was slow to contractionary monetary policy, delaying tightening until June 2004 and then ending the monthly 25 basis point increase in August 2006. The rate cuts that began on August 10, 2007, and escalated in an unprecedented 75 basis point reduction on January 22, 2008, was announced at an video conference meeting (p.19). She shows the Fed monetary policy from 2001 until the crisis in 2008. Schwartz also uses narration when presenting the role of Fannie and Freddie in the crisis. She describes how the Department of Housing and Urban Development were increasing every year Fannie and Freddie’s target for mortgage financing to borrowers with low income that cooperated to the subprime crisis (p.20). Both of the examples are examples of storytelling where the author is describing what happened with the government policies until 2008. The chronological format helps the reader to understand how the situation aggravated until finally becoming a crisis. Cause Analysis Cause analysis is one of the main strategies used by Schwartz (2009) because it is her main purpose with the article of analyzing the causes of the 2008 crisis. Cause analysis is critical analysis of the origin of a phenomena (Porter, 2011). The first example I am bringing is when 3 she analyses how the government helped with the crisis: “In the case of the housing price boom, the government played a role in stimulating demand for houses by proselytizing the benefits of home ownership for the well-being of individuals and families” (p.20). The second example is when she analyses the congress’ responsibility with the crisis: “Congress was also more than a bit player in this campaign. Fannie Mae and Freddie Mac were created as government-sponsored enterprises. Beginning in 1992 Congress pushed Fannie Mae and Freddie Mac to increase their purchases of mortgages going to low- and moderate-income borrowers” (p. 20). In these two quotes, the author is describing how both government and congress cooperated to the subprime crisis. Schwartz also uses cause analysis when she says that the problem with innovations in investment instruments is the difficulty in pricing them: “The basic flaw in each of them was the difficulty of determining their price” (p. 21). This strategy helps us understand the factors that drove us to the crisis. Effect Analysis Effect analysis is when we explore the consequences or effects of a phenomena (Porter, 2011). Schwartz uses effect analysis when analyzing the consequences of the subprime mortgage market collapse: “The market became chaotic with different rates resulting for basically identical auction rate securities” (p.22). In this example she is showing that similar auction rate securities started to get different rates. She also uses this strategy when describing the effects of failure in securities pricing that did not consider subprime mortgages in the pool: “Absent securitization, all the various peripheral players in the credit market debacle including the bond insurers, who unwisely insured securities linked to subprime mortgages, would not have been drawn into the subsidiary roles they exploited” (p.21). Another consequence of the crises was the issuance of securities linked to subprime mortgages that cooperated to the collapse of it.We can see another example of the use of effect analysis when Schwartz presents the consequences of the losses investors had: “The losses investors experienced as a result will keep these markets from operating until tranquility returns to the credit market as a whole and the weaknesses have been corrected” (p.23). The losses investors had also cooperated to the crises because they did not want to invest their money on risky investments. The author explores the consequences of all the factors that led to the crisis and draws its scenario. Comparison and Contrast Porter (2011) defines comparison and contrast as: “Comparisons examine similarities; contrasts examine differences” (p.23). Schwartz (2009) uses comparison and contrast a lot in her essay, mainly contrast to show the scenario before the crisis and how it changed leading toward it. The first example I am going to bring is when the author contrasts the banks’ behavior with auctions: “Failed auctions were rare before the credit market crisis. The banks that conducted the auctions would inject their own capital to prevent an auction failure. From the fall of 2007 on, these banks experienced credit losses and mortgage write downs as a result of the subprime mortgage market collapse, and became less willing to commit their own money to keep auctions from failing” (p. 22). The second example is when she compares the role of securitization and auction rate on causing the crisis: “Each seemed to be a brilliant innovation. Securitization produced products that were difficult to price. Auction rate securities could not survive the inherent falsity of its conception. Both proved disastrous for credit market operations” (p.22). The first quotation is a contrast between what was happening before the crisis and what changed in the banks’ attitudes 4 that helped with it. The second quotation is a comparison between securitization and auction rate on how both had a bad effect on the credit market. CONCLUSION (a.)Summarize briefly the main points of the analysis (b.)Explain the significance of your analysis as you consider the following: 1. What appeals/ strategies were successful for the author’s intended audience and purpose? Give examples and explain why. 2. What changes would you recommend to the author to better achieve his/her purpose? (For example) The main point of the analysis is to check if the author is successful in using the rhetorical appeals and strategies and if she is able to use them toward her goal and to convince the audience of her point. She was successful with the use of logos, narration, cause analysis, effect analysis and comparison because they helped us understand the reasons that led the United States to the 2008 crisis. The narration format combined with logos help the readers to follow her reasoning. Cause and effect analysis are important to present both the origin and consequences of the crisis and its factors. Comparison and contrast is the strategy that connects cause and effect as to show the changes in the scenario that led to the depression. One of the strategies she could have used more is description because some of the terms she uses are specific from economics and a lot of people might not be familiarized with them. She could have also used more of ethos. Although the author uses ethos on her paper, she could have developed more this appeal. She brings a lot of data and information about the 2008 crisis but she does not cite the sources from where she got most of it. When Schwartz presents the history of the Fed monetary policy until 2008, for example, it would be interesting if she had mentioned the source where she got the data. Citing her sources would be a good way she could reinforce the credibility of her paper. 5 REFERENCE Porter, H. H. (2011). Rhetorical Strategies of Idea Development and Organization. Professor Shugan, LLD 100A: Writing Competency Through Genres (p.23-24). San Jose State University. Schwartz, A. J. ( 2009). Origins of The Financial Market Crisis of 2008. Cato journal, 29(1), 19-23. Sunderman, P. (2011). The Rhetorical Triangle. Professor Shugan, LLD 100A: Writing Competency Through Genres (p.25-26). San Jose State University. 6
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Running head: RHETORICAL ANALYSIS

Rhetorical Analysis
Van Nguyen
LLD 100A section 11
Professor: Nathapong Shugan
San Jose State University

1

RHETORICAL ANALYSIS

2
Rhetorical analysis

In the article Effective Human Resource Management as Tool for Organizational
Success.", by Anthony Igwe, Onwumere J., and Obiamaka P., the main goal is to explain the
importance of human resources management to success of an organization in terms of profits and
increased productivity. In the article, the authors discuss the history of human resource
management, the importance of human resource management in organizations, the perspectives
of human resource management, and the various functions of human resource management. The
authors also write about the organization of the human resource department, human resource
skills of help in daily work, the current trends, challenges and issues in human resource
management, and evidence of human resource success in organizations. The article's intended
audience is the people who run organizations, specifically human resource management. The
author is persuading the reader to implement human resource management tools for the
organization's success. In this paper, we shall conduct a rhetorical analysis of this article for us to
understand how the authors used their writing skills to relay the message on the role of human
resource management in organizations. The purpose of rhetorical analysis is to discuss how their
arguments or influences are created. These unique skills used by the author help people to
identify which part has content and reasoning. Rhetoric has many strategies such as narrative,
description, example setting, definition, comparison and reconciliation, process analysis, division
and classification, and cause-effect analysis, and including rhetorical triangle is logos, ethos, and
pathos (Hogenboom et al., 2015). This report is a rhetorical analysis of "Effective Human
Resource Management as a Tool for Organizational Success.", wri...


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