PJM 440 Project Quality Management Essay & Worksheet

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Business Finance

PJM 440

PJM

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Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.

OPTION #1: WORK RELATED PROCESS MAP

Develop a process map for a process where you work. When possible, involve coworkers to help you with job functions outside your knowledge area. Make sure your process map has clear ownership for each task. Include at least 5 swim lanes and at least 20 total tasks across all lanes.

Submission:

  • Prepare a process map using any tool you wish, i.e., MS Visio, MS Word, Excel, LucidChart, or free tools such as draw.io (Links to an external site.). Save your document as a pdf file for uploading to your assignment area.
  • Ensure your process has at least 5 swim lanes and at least 20 total tasks across all swim lanes. Your paper should include a process name, date, version, contact information, and clearly defined start and finish. All tasks should include action verbs for example, “Task 2.2-Build contract spreadsheet using Excel Master File”, or “Task 19.1-Post shelf engineering details to Ship3DB”.
  • Your tasks should clearly show who is taking what action and how. Make sure all requirements to start a task are shown by delivery of those specifics linked from earlier tasks.

OPTION #2: SCHOOL RELATED PROCESS MAP

Develop a process map for the following processes:

  1. An adult student wishes to enroll at CSU-Global for the first time, and
  2. A graduating high school senior wishes to enroll at CSU-Global.

You are to construct 1 process map that includes both cases (hint: use decision diamonds). Make sure your process map has clear ownership for each task. Include at least 5 swim lanes and at least 20 total tasks across all lanes. 

Explanation & Answer:
Worksheet
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Explanation & Answer

Attached.

Exporter Sales

Importer

Online Product Shipping Process Map
Service and
Product Rating

Order Making

Attending to Credit
Problems

Completed Order

Okay?

Exporter: Credit ing &
Invoice
Product ion Cont rol
Making Copies

Payment is then
Processed

Order Terminated
Invoice

No

Assembly/Carrier

No

Shipment
Reception

Order is Received

Credit Analysis

Okay?

Ordered Product

Yes

Yes

Credit Issues
Resolved

Determine If Order Was
Shipped

Invoice is Prepared

An Invoice is Sent

...

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