Description
LA 2-1: From what you know from experience and course readings, imagine you were hired (for big bucks) to lead a BPI Team for K-Mart. LA 2-2: Based on the 3 objectives you chose in LA2-1, Notes: Tips on BMGT 411 Best Practice in Readable LA Formatting: BPI is Business Process Improvement Key benefits to business process improvement - BPI: NOTE WELL: There
is a lot of material in Read / View this week. Let me help by
simplifying it - even standardizing it - a bit re the flow of Business
Process Improvement (BPI). BPI Handbook Approach Mind Tools BPI BMGT 411 CONSENSUS APPROACH to BPI: 1: Select process(es); establish improvement objective Assumed A1. Form the Right Team – sponsors, project lead,. process owners , users, others who are impacted A2. Select Linked Processes – that do not add value or contain errors or waste but impact one another (Week 1-3) Assumed B1. Sponsor Prioritize Success Factors – re costs, timing, quality (specs), ease-of use = performance expectations B2. Facilitate Early Stakeholder Buy-In – process owners, users, others re insights / needs / participation (Weeks 2-3) 3: Flowchart current process 1. Map Process C. Plot AS-IS Process – flowchart; “swim lanes” (Week 4) 2. Analyze Process D. Assess AS-IS Root Causes of Errors / Waste = Talent / Equipment / Resources / Process (TERP) (Week 4) 4: Simplify process; make changes 3: Redesign Process E. Create Improved TO-BE for Testing - Add value / eliminate errors and waste (Week 5) 5: Plan data collection; collect baseline data 4: Acquire Resources F. Plan Testing Approach (Week 5) G. Conduct Positive & Negative Testing (Week 5) 8: Identify root causes for lack of capability Best done in Step D above (Week 4) 5: Implement / Communicate Change H. Phase-in change and overcome resistance (Week 6) 6: Review the Process I. Monitor, Learn, and Adjust (Weeks 7 -8)
Explanation & Answer
Running Head: KMART OBJECTIVES
Objectives for Kmart
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1
KMART OBJECTIVES
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Objectives
Introduce a consistent pricing-and-product strategy that is essential in appealing to all
customers who utilize the company products.
The company currently provides very limited "must-have" products that target a
particular market segment.
Most of the products made by Kmart are similar to those made by its sole competitors
and doesn’t differentiate its products from those of its competitors.
It is essential for the company to differentiate its products to target a particular market
segment.
Management expansion is the primary obligation of the company.
Kmart is primarily an insular company that is very rigid.
There has being very little efforts to advance or refresh the company brand over
the past couple of years since its establishment and the brand remains the old
fashioned.
Previously, cases of mismanagement hav...