Self-assessment of Communication Skills
In this assignment, you will develop an
understanding of how good listening is crucial to effective
communication and career success. In addition, you will perform a
personal assessment of your communication skills and style.
As a student studying healthcare
administration and leadership in healthcare, you should be developing
your own personal development plan to include a personal assessment of
your communication skills.
Listening is an integral part of the
communication process. Communication in the healthcare setting is vital.
This includes communication between doctors and patients, doctors and
nurses, clinicians and administrators, and so on.
Based on your learning, create a 3- to 4-page Microsoft Word document that includes answers to the following questions:
- Which topic of
conversation makes you uncomfortable? What is the topic? Do you know why
you find it difficult to talk about this topic?
- What do you do when you
become uncomfortable during a conversation? Do you withdraw? Do you try
to change the topic? Do you speak louder or softer? Do you begin to
- Have you had an
occasion to talk to a very persuasive or very aggressive person? If you
and this person hold different opinions, can you hold to your position?
Are you easily "led" in a conversation?
- Are you flexible in a
conversation? If a comment made by someone takes the conversation in an
unexpected direction, can you adjust quickly? Can you assimilate new
information, reassess your position, and continue the conversation?
- When entering into a conversation, do you attempt to eliminate potential distractions and interruptions?
- Do you consciously
avoid having important conversations in high traffic public areas where
environmental distractions are likely possible? Why?
- Do you put your cell phone in the silence mode when you are likely to have conversations? Why?
- Do you listen without interruption and sufficiently control the conversation to minimize interruption? Why?
- When engaged in a conversation, do you give your undivided attention to the matters being discussed? Why?
- When engaged in discussion, do you develop reflective questions pertinent to the conversation? Why?
- When engaged in discussion, do you make conscious eye contact? Why?
- When involved in
conversations, are you cognizant of body language, both the individual
you are conversing with and your own? Why?
- Do you have an understanding of body language gestures and posturing?
In a self-assessment summary, provide a list
of your communication strengths and weaknesses. Also, provide a plan to
address the weaknesses identified.
Click here to download a template that you can use to complete the assignment.
Support your responses with examples.
Cite any sources in APA format.
Name your document SU_HCM4007_W4_A2_LastName_FirstInitial.doc.
Submit your document to the W4 Assignment 2 Dropbox by Tuesday, June 7, 2016.
Assignment 2 Grading Criteria
Presented an analysis and assessment of your communication skills and style.
Met the criteria for the correct responses to each of the questions assigned.
a self-assessment summary, listing your communication strengths and
weaknesses, and a plan to address the weaknesses identified.
Used correct spelling, grammar, and professional vocabulary. Cited all sources using APA format.