Leadership in Healthcare Organizations, health and medicine homework help

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Question Description

Self-assessment of Communication Skills

In this assignment, you will develop an understanding of how good listening is crucial to effective communication and career success. In addition, you will perform a personal assessment of your communication skills and style.

As a student studying healthcare administration and leadership in healthcare, you should be developing your own personal development plan to include a personal assessment of your communication skills.

Listening is an integral part of the communication process. Communication in the healthcare setting is vital. This includes communication between doctors and patients, doctors and nurses, clinicians and administrators, and so on.

Based on your learning, create a 3- to 4-page Microsoft Word document that includes answers to the following questions:

  • Which topic of conversation makes you uncomfortable? What is the topic? Do you know why you find it difficult to talk about this topic?
  • What do you do when you become uncomfortable during a conversation? Do you withdraw? Do you try to change the topic? Do you speak louder or softer? Do you begin to gesticulate?
  • Have you had an occasion to talk to a very persuasive or very aggressive person? If you and this person hold different opinions, can you hold to your position? Are you easily "led" in a conversation?
  • Are you flexible in a conversation? If a comment made by someone takes the conversation in an unexpected direction, can you adjust quickly? Can you assimilate new information, reassess your position, and continue the conversation?
  • When entering into a conversation, do you attempt to eliminate potential distractions and interruptions?
  • Do you consciously avoid having important conversations in high traffic public areas where environmental distractions are likely possible? Why?
  • Do you put your cell phone in the silence mode when you are likely to have conversations? Why?
  • Do you listen without interruption and sufficiently control the conversation to minimize interruption? Why?
  • When engaged in a conversation, do you give your undivided attention to the matters being discussed? Why?
  • When engaged in discussion, do you develop reflective questions pertinent to the conversation? Why?
  • When engaged in discussion, do you make conscious eye contact? Why?
  • When involved in conversations, are you cognizant of body language, both the individual you are conversing with and your own? Why?
  • Do you have an understanding of body language gestures and posturing?

In a self-assessment summary, provide a list of your communication strengths and weaknesses. Also, provide a plan to address the weaknesses identified.

Click here to download a template that you can use to complete the assignment.

Support your responses with examples.

Cite any sources in APA format.

Submission Details

Name your document SU_HCM4007_W4_A2_LastName_FirstInitial.doc.

Submit your document to the W4 Assignment 2 Dropbox by Tuesday, June 7, 2016.

Assignment 2 Grading Criteria

Maximum Points

Presented an analysis and assessment of your communication skills and style.

15

Met the criteria for the correct responses to each of the questions assigned.

15

Provided a self-assessment summary, listing your communication strengths and weaknesses, and a plan to address the weaknesses identified.

15

Used correct spelling, grammar, and professional vocabulary. Cited all sources using APA format.

5

Total:

50


Tutor Answer

Lessermaster
School: New York University

Running Head: WEEK 4 ASSIGNMENT 2

1

Self-Assessment of Communication Skills
Name
Course
Tutor
Date

WEEK 4 ASSIGNMENT 2

2

Based on your learning, answer the following questions:
Which topic of conversation makes you uncomfortable? What is the topic? Do you know
why you find it difficult to talk about this topic?
Conversation is the informal way of exchanging ideas between two people or a group of
people. This exchange might be in form of communication by spoken words or oral
communication among other ways. The efficiency of conversation always depends on the topic
of discussion and at some situations; the topic of communication might make someone feel
uncomfortable. In my case for instance, the topic about diseases and death usually makes me feel
so uncomfortable. The reason that makes me not to want to listen this specific topic is that, all
kind of illness and death are always a downer and I don’t prefer reflecting too much on this. An
example of a sentence in conversation that will make so uncomfortable is, “hmm, I don’t know
how it will be when I get sick or suddenly get an accident and die.”
What do you do when you become uncomfortable during a conversation? Do you
withdraw? Do you try to change the topic? Do you speak louder or softer? Do you begin to
gesticulate?
If I develop uncomfortable feelings in a conversation, the best thing I will do is to think
very critically and come up with a new topic. The new topic will be of a different context with
the one I am uncomfortable. I don’t withdraw from the conversation because this may make the
other party feels so bad or offended but instead just change the topic. Neither will I plan to
gesticulate in such situation.
Have you had an occasion to talk to a very persuasive or very aggressive person? If you
and this person hold diffe...

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