Description
Reflecting on the 3 documents you wrote for this project, please answer the following questions:
- Briefly describe the overall scenario you were writing in. What was the problem or problems you were trying to solve, in your own words? Obviously, I have the text of the scenarios. The purpose of this response is to get a sense of your overall "take" on the facts and your approach to the problem.
- Which of the three documents was the most difficult to write, and why do you think that was? If all the emails were equally difficult (or easy) to write, what was it about the overall situation that made them that way?
- What is the intended outcome of the document you wrote? If all the documents produced the results you wanted, what happens next? How likely is it, given the facts of the scenario and your experience with people, that this situation will be resolved in a satisfactory fashion?
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Explanation & Answer
Attached.
Running Head: REFLECTION PAPER
Reflection Paper
Student Name
Institutional Affiliation
1
REFLECTION PAPER
What was the problem in the three documents?
In the second document, the writer is trying to solve the misunderstanding in the routine
maintained company. The writer is trying to make the client know that he is aware of the error
made. The writer is sincerely apologizing for the error. The company is planning underway by
the management to ensure such a mistake does not occur again. Also, the writer is allowing the
client to comment any time, customers line are always op...