GED 155 CCU Ways that a Company Website Provides Customer Service Discussion

User Generated

Onggyrjryqre

Law

Ged 155

California Coast University

GED

Description

GED155 - ENGLISH

Textbook

College English and Business Communication
Sue Camp and Marilyn Satterwhite, 2019
McGraw-Hill Education

ISBN.13: 978-1-259-91181-1

Each unit examination includes a written component. The writing assignments give students the opportunity to demonstrate a level of subject mastery beyond the objective unit examinations, which reflects his/her ability to analyze, synthesize, evaluate and apply his/her knowledge. Writing assignments are judged on the quality of the response. Word count is NOT one of the criteria that is used in assigning points to writing assignments. However, students who are successful in earning the maximum number of points tend to submit writing assignments that are 350-500 words (1-2 pages) per question.

The majority of your response should be your own original writing based on what you have learned from the textbook. However, students may also use outside materials if applicable. Be sure to provide a citation and a reference for any materials used, including the required textbook. The following points are designed to help you understand how to provide proper citations and references for your work:

Sources are listed in two places.

The first, a citation, is briefly listed within your answer. Thisincludes identifying information that directs the reader to your list of references at the end of your writing assignment.

The second, a reference, is at the end of your work in the list of references section.

All sources cited should follow APA style and provide enough identifying information so that the reader can access the original material.

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Explanation & Answer

Attached.

Running Head: GED 155 – ENGLISH U4Q1

GED 155 – English U4Q1
Student’s Name
Institutional Affiliation
Course Title/Section
Professor’s Name
Due Date

1

GED 155 – ENGLISH U4Q1

2

Ways that a Company Website Provides Customer Service
When used properly, a company website can serve as a “self-help” resource for
customers. This means that companies may not need to hire as many staff members to take care
of customer service requests via email or phone. Customers like it when they can find answers to
their questions at their convenience – and that can be when working hours are over – so, a
website is an ideal platform through which companies can attempt to antic...


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