Business Finance
John C Calhoun State Social Media Use and Acceptable Behavior Memorandum

John C Calhoun State Community College

Question Description

I need help with a Communications question. All explanations and answers will be used to help me learn.

A social media usage policy is a set of rules developed by organizations to regulate the use of social media by employees. As a manager in a mid-sized engineering firm, you see the need to draft such a policy. You have received reports that employees are using the Internet and social media sites during work hours to check Facebook and Twitter, look for jobs on LinkedIn, shop on eBay, and even play games online. You have also received reports that some employees have posted inappropriate comments about the company on Facebook. You have reason to worry about appropriate behavior, declining productivity, security problems, and liability issues. The executive council now wants to establish a social media policy, in addition to the already existing Internet policy, to clarify their policies on social media use and acceptable behavior. You are aware that the executive council needs to know that acceptable use of social media pertains to employees at work and at home. You decide to talk with other managers about the problem and to look at other companies’ social media policies. You’ll report your findings in a justification/recommendation report.

Your Task:

Search for information about other firms’ social media policies. Read about companies that are currently facing lawsuits over employees’ inappropriate messages on social media networks. Find out what areas your policy should cover. Should the policy include guidelines for behavior on Facebook, Twitter, blogs, and wikis? Write a convincing justification/recommendation report in memo format to the executive council based on the conclusions you draw from your research and discussion. Because you are recommending action, decide whether your approach should be direct or indirect.

Your memo should be submitted as a word document.

NOTE: Your work must be original work created by you. Cutting and pasting from forms or from the internet is plagiarism and will result in a "0" being assigned for the assignment, as well other possible discipline. You may utilize forms as a guide, but the submitted work must be your work and not copied straight from someone else or a form. You will be required to use SafeAssign prior to submitting the assignment.

Student has agreed that all tutoring, explanations, and answers provided by the tutor will be used to help in the learning process and in accordance with Studypool's honor code & terms of service.

Final Answer

Attached.

MEMO
To: Executive Council
Dated: March 22, 2020
Subject: Social Media use and Acceptable Behavior
There is a heightened need to develop a sound social media usage policy that will bring
individuals into account for any abuse or misuse of social media platforms. The Internet Policy
for the company is inadequate as it does not incorporate the very much attention brought about
by emerging trends in employees spending an incredible amount of time on social media sites.
The scope needs to be clear to map the boundary beyond which employees are held to account.
Regrettably, the company loses a huge amount of productive time surfing the web. Also, the
communication channel should always be official. There is a need to have strict official
communication to avoid confusion that comes with contradictions to the recipients of the
information. We appreciate that words matter, and it is for this reason that words selected for
official communication must go through approvals. This is to ensure that everything is done in
the right way to convey the intended message rather than an unintended message reaching the
audience.
Since time is a crucial resource that needs to be guarded, there is need to ensure that
employees who are found guilty of abusing and misusing the internet for personal gain or social
media must do so at their own cost. The company should regulate certain sites from access
within the company’s intranet....

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Carnegie Mellon University

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