Humanities
University of South Florida Communication for Engineers Research Summary

University of South Florida

Question Description

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ASSIGNMENT INSTRUCTIONS

Research in the workplace solves a problem. Tasked with a problem in the workplace, you may be asked gather the information necessary to fully understand the issue at hand, solve that problem (or offer potential solutions), prove that your solutions are viable, and/or test your solution(s). Doing this work requires different types of research that go beyond simply querying a library database or using Google. You often will need to speak directly to target populations and audiences, and directly contact resources and experts in different professions and in the community. You also may need information in addition to or instead of scholarly resources. Local and national journalism may add context and perspective. Professional experts, government agencies, state and local authorities all may be relevant sources, as are individuals in target populations. Essentially, research in the workplace requires you to think critically and creatively about

  • The type of information you need; and
  • The best way to get that information.

Your job as a researcher is to address, explain, and/or solve a problem using the most relevant and applicable methods and resources. If a resource can supply information you need, then it is the right resource for the job.

It’s also important when thinking about a problem your researching to keep in mind that you probably aren’t the first person or organization to deal with this issue. Look at other organizations, groups, or communities negotiating the same or similar issue. Research how those groups describe and deal with the problem. The perspective of experience is invaluable to your work.

Read M3 project file to see all requirements and do Revision Planning Exercise for it please

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M3 Research Summary Project Instructions ASSIGNMENT INSTRUCTIONS Research in the workplace solves a problem. Tasked with a problem in the workplace, you may be asked gather the information necessary to fully understand the issue at hand, solve that problem (or offer potential solutions), prove that your solutions are viable, and/or test your solution(s). Doing this work requires different types of research that go beyond simply querying a library database or using Google. You often will need to speak directly to target populations and audiences, and directly contact resources and experts in different professions and in the community. You also may need information in addition to or instead of scholarly resources. Local and national journalism may add context and perspective. Professional experts, government agencies, state and local authorities all may be relevant sources, as are individuals in target populations. Essentially, research in the workplace requires you to think critically and creatively about • • The type of information you need; and The best way to get that information. Your job as a researcher is to address, explain, and/or solve a problem using the most relevant and applicable methods and resources. If a resource can supply information you need, then it is the right resource for the job. It’s also important when thinking about a problem your researching to keep in mind that you probably aren’t the first person or organization to deal with this issue. Look at other organizations, groups, or communities negotiating the same or similar issue. Research how those groups describe and deal with the problem. The perspective of experience is invaluable to your work. Assignment This project asks you to do workplace research into a local problem impacting USF or the surrounding community. Your goal for this project is to describe the problem in detail using as much information as you can gather from as many different sources as are useful. That means you are looking at research gathered by others (e.g., government agencies, non-profit organizations, professional and academic experts), but also you will gather your own data by contacting experts and asking impacted population for their perspective. You will produce a memo that reports your findings, giving readers a robust understanding of the problem you have researched. Outcomes Upon successful completion of this module, you will be able to: • • • • • • Engage with a problem-based scenario similar to those found in the workplace Develop research skills appropriate for addressing a specific problem Integrate research into a project deliverable Develop professional and technical writing and editing skills Practice writing for a specific purpose and audience Produce a specific genre of professional discourse (informational report) To complete this project, you will choose a local problem occurring at USF or in the community. You can select a problem from the list below, or pick your own problem of a similar nature. Sample Problems: [Instructors: You can supply the topics relevant to your course] ENC 3246 • • • • • What is the optimal register layout for Starbuck’s at USF to reduce lines and wait time? What is the optimal speed limit for roads on the USF Tampa campus to reduce accidents and delays? Which brand of battery will best serve the needs of USF’s Digital Media Commons for their equipment that takes video/photographs underwater? Which internet browser performs the most efficiently for an organization with tens of thousands of users (such as USF)? Electric car charging stations at USF campuses ENC 3250 • • Assessment and use of USF student fees Availability of employment and/or financial services (e.g., job application, college application, financial aid, home budget programs) at local libraries • • Sustainable plastic waste management (e.g., water bottles) Electric car charging stations at USF campuses ENC 2210 • • • • Mental health awareness and/or access to mental health services at USF The variety and availability of healthy food choices at USF dining halls Vaccination rates and vaccine availability at USF and/or in the surrounding community Binge drinking at USF Once you have selected a problem, you will research the problem, to include the following topics: • • • • Background information: Put the problem in context. What does the audience need to know to understand why the problem is a problem? Explanation of the problem: Describe the problem in detail. What is happening? Causes of the problem: Describe the factors contributing to the problem’s occurrence. Why is the problem happening? Impacted Population: Describe the people most directly impacted by the problem. Who is the problem happening to? To conduct your research you may wish to use any of the following methods and resources, or anything else that helps you explain the scope of your problem: • • • • • • Newspapers (local, university, national) Reports from government agencies, universities, and/or NGOs Scholarly research Facts and statistics compiled by government agencies and/or NGOs Interviews with experts and/or impacted individuals Surveys (social media makes doing surveys easy) Deliverables Major Deliverable • A report in memo format that describes your problem in detail using all the research you have conducted. The memo should have the following section headings: o Background Information o Explanation of the Problem o Causes of the Problem o o Impacted Population Works Cited Supplemental Deliverables • • Research Plan: A memo that identifies the problem you have selected and your plans for researching it, including research methods and potential sources for each required topic listed above. Research Progress Report: An update that describes a) the research you’ve done to date; b) which topics that research applies to; c) what you have left to do before completing a draft Research Summary Scoring Rubric 1. Identifying Purpose The writer has explicitly identified the purpose of the research summary in the beginning of the document and has consistently maintained that aim throughout the document. Very Strongly Agree 6 Strongly Agree Agree 5 Disagree 4 Strongly Disagree 3 2 Very Strongly Disagree 1 Notes: 2. Identifying Audience The writer has identified the target audience for the research summary in the beginning of the document, and addressed the target audience consistently throughout the document. Very Strongly Agree 6 Strongly Agree 5 Agree 4 Disagree 3 2 Strongly Very Strongly Disagree Disagree 1 Notes: 3. Document Design The writer has effectively applied principles of document design to create a research summary that is visually appealing and easily readable by the target audience and appropriately used the conventions and design of the selected genre. Very Strongly Agree Strongly Agree 6 5 Agree 4 Disagree 3 Strongly Disagree Very Strongly Disagree 2 1 Notes: 4. Contextualizing the Problem The writer has included a cogent explanation of the problem, potential causes, and affected populations to be considered and included relevant background information in order to persuade their audience that this problem deserves serious attention. Very Strongly Agree Strongly Agree 6 5 Agree 4 Disagree 3 Strongly Disagree Very Strongly Disagree 2 1 Notes: 5. Depth of Research The writer integrated multiple sources of information from a diversity of perspectives to create a research summary complete with a variety of quantitative and qualitative information that lends credibility to the writer and works persuasively on the intended audience. Very Strongly Strongly Agree Agree 6 5 Agree 4 Disagree 3 Strongly Disagree Very Strongly Disagree 2 1 Notes: 6. Maintaining Professional Writing Style The writer utilizes concise diction, logical paragraph construction, and appropriate professional tone throughout the document. Very Strongly Strongly Agree Agree 6 5 Agree 4 Disagree 3 Strongly Disagree Very Strongly Disagree 2 1 Notes: 7. Holistic Score Overall, the writer effectively integrated multiple sources to create a well-designed, concise research summary of a localized, workplace problem. The summary conforms to the genre expectations of a memo report and provides all the necessary information to appropriately contextualize the problem, its causes, and impacted populations. Very Strongly Strongly Agree Agree 6 5 Notes: Agree 4 Disagree 3 Strongly Disagree Very Strongly Disagree 2 1 EXERCISE Before you begin to revise for submission of the Research Summary final draft, it’s good to think through what specific issues need to be addressed in your draft and consider all the topics discussed in the Feedback File. To help you strategically plan your revision, consider each draft individually, and respond to the following: 1. Is the purpose of the memo clearly clearly stated and consistently made throughout the document? 2. Are all claims/statements made in the memo supported and/or grounded in research? 3. Are the connections clear between the research and the claims made? Is the research actually saying what the memo claims it says? 4. Are the types of research used appropriate for the subject? 5. Is all data fairly and accurately represented in the text and/or visually? 6. Is the content and tone of your report tailored to the specific needs and expectations of the target audience? 7. Is the document in proper memo format with all required headings? 8. Is all research properly cited in the text of the memo? 9. Is the Work Cited in consistent, proper format? ...
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Final Answer

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Student 1

Student
Professor
M3 Research Summary
24 March 2020
Memo
BACKGROUND INFORMATION
The University of South Florida Tampa is one of the largest public universities in Florida.
Each year, over 40,000 students enroll at the university for pursuing various academic interests.
As a research institution, USF performs its mission through various activities in the state. The
institutional resources, including knowledgebases, such as libraries, and software applications
are housed on servers, and users from various locations on campus and external sites can access
the computing resources for accomplishing work and other activities.
Evidence from breaches and cybercriminal activity are useful as they help characterize
the problem at USF. Since the community at USF is a diverse community, with a wide range of
levels of sophistication regarding the use of computers and applications, it is critical to
characterize the problem with evidence for the community at USF. The plan and progress reports
are presented in exhibits A.1 and B.1.
Reports of breaches and cybercriminal activity abound in the media, but incidents
specifically related to the USF community provide the necessary evidence for characterizing the
problems at USF and explore solutions for the challenges or problems.

Student 2

The USF community is digitally connected, and all the stakeholders ranging from
students to researchers and professors are engaging with applications as part of the university
experience. Browsers are one of the most popular interfaces for the entire community. Since
there are many browsers for the digital world, it is critical to analyze browsers for the suitability
and deploy the ones that are the most effective or relevant for the USF. The solution could also
include a range of browsers and tools and technologies for ensuring the privacy and security of
data or information.

EXPLANATION OF THE PROBLEM
The research institution operates at several locations with students, faculty members, and
researchers, engaged in the mission of USF. The use of computers is typical for the community.
Servers and workstations are part of the environment, but the information systems and network
teams are responsible for developing solutions to enhance the computing experience of the
stakeholders associated with the institution.
Working on the cloud and remote applications are part of the IT systems deployed at
USF. Students, faculty, and researchers use applications remotely or on the cloud for their
learning, research, or teaching activities. Since more and more applications are using the browser
as the interface for the applications, it is critical for the IT department to deploy the most
effective or relevant internet browser for the organization. The University of South Florida
maintains an updated software catalog, which includes browsers like Internet Explorer 11.
Based on the findings, and the browsers could be categorized as the most relevant
browsers for the USF community. Popular browsers include Chrome, Edge, Firefox, and Safari,

Student 3

among others, but the decision should be made based on tests that indicate the performance of
the browsers in comparison to each other, and the ones that provide the best results for the
applications.
This is a case of malicious information, which seemed to originate from a University of
South Florida employee, and got sent to recipients who had signed up to receive email
communication.
Website defacement is an issue for the digital community as it results in a disruption of
services (Howell 536). This attack is highly undesirable for the sites on USF, which range from
student projects to applications for university services.
10 News reported a case of ID theft concerning a USF employee, who misappropriated
IDs of 3 accounts to take $37K from their accounts. This is a case of identity theft, and in this
crime, the criminal only needs the personal information of the victims.

CAUSES OF THE PROBLEM
Applications are designed to achieve specific outcomes. Users could logon to the
application and perform activities like analytics, report writing, research, and other activities
relevant for research and teaching.
Digital blackboards are part of the learning curriculum, and students are responsible for
using digital blackboards as part of their learning programs. Completing quizzes and writing
reports are typical activities for students. There are some risks for this task if the browsers are not

Student 4

secure or have been compromised. For this reason, the organization must secure the browser
without loss of functionality.
Instructors and professors are responsible for teaching courses to the student community.
Part of the instruction involves the use of software and other applications on the cloud. For the
best experience, including hands-on sessions, for the students, it is critical to deploy the optimal
technology resources. This includes the ability to work with browsers for the applications.
As a research community, USF employs a sizeable research community, which is
engaged in performing activities that help bring new ideas to light, or pioneering technology
innovation and other scientific phenomena. For evidence-based research, the researchers must
secure the evidence by plugging security holes that provide opportunities for hackers and
criminal enterprises to take or compromise intellectual property.
Thus, the investigation shows how each stakeholder is affected differently, even if the
interface is the same for all the stakeholders. Thus, the problem is not just about finding the best
browser for the institution, but also about incorporating tools and techniques that contribute to
enhanced levels of security. There are also opportunities for developing plugins and other tools
to enhance the user experience while blocking opportunities for loss of data.

IMPACTED POPULATION
USF is the home of a community of over 50,000 faculty, students, researchers, and
others, who actively engage at the institution. The analysis shows that each of the major groups
is affected uniquely, based on the nature of the activities at the institution.

Student 5

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