I interviewed Mr. John Reese as my respondent in my study. He is a sales manager at
Fructis Shampoo Company and is in charge of New York City sales. The interview was
conducted over the phone, following that Mr. Reese and I live nearly two days drive away. It was
easy and comfortable to talk to Mr. Reese over the phone as he was audible and responded
expressively to the questions I asked him. Below are the details of our conversation.
1. Management and leadership normally work hand in hand for the success of an
organization. Do you think there is a difference between management and
leadership? If yes, what is it?
Mr. Reese accepted that there is a difference between management and leadership despite
the two workings together. Accordingly, he identified that managers have people who work for
them, whereas leaders have p...
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