FIRST NAME LAST NAME
Address · Phone
Email · LinkedIn Profile · Twitter/Blog/Portfolio
I am a dedicated and flexible person who is ready to work under different working environments. My goal
is to use my IT skills to change the world.
HELP DESK ANALYST, SAMSUNG INC.
In this position, my responsibility was to conduct technical troubleshooting in the business setting,
including data recoveries, downturns, and system crashes. Track and engage the priorities for the prompt
closure, resolution, and documentation of trouble tickets.
• Handled more than thirty technically important calls everyday ad constantly achieved high
quality and met the standards of the service provided
• Worked towards achieving the customer satisfaction through the provision of high quality
• R&D in the crafting Windows 10 related issues articles
2017 – PRESENT
STUDENT HELP DESK TECHNICIAN, SEATTLE CENTRAL COLLEGE
Offer desk support and conduct mainframe and portal maintenance tasks. I acquired commendations for
work excellence, flexibility, and teamwork in offering IT support for faculty and learners.
BSC IN COMPUTER INFORMATION SYSTEM, STANFORD UNIVERSITY
I am currently pursuing BSc. In computer information system from Stanford university.
DEGREE TITLE, SCHOOL
It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.
15 Million Students Helped!
Sign up to view the full answer