MGMT 344 Bowie State University Organizational Behavior & Management Case Study

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Humanities

MGMT 344

Bowie State University

MGMT

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Read the case study and provide responds to the questions below.Use the problem solving forms to identify and define the problem, diagnosis, solutions, alternatives, and how you would implement the solutions at the three levels of analysis.

Make sure you use English basic voc

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PART II WHAT WOULD YOU DO? Directions: Read the case study and provide responds to the questions below. Use the problem solving forms to identify and define the problem, diagnosis, solutions, alternatives, and how you would implement the solutions at the three levels of analysis. You are an OWNER of a growing Fortune 200 enterprise. Your MANAGERS have gone through a screening process that only the top 2% of the job seekers are able to qualify. Your company started out as a mom and pop business and has grown exponentially in the past two years whereby you have now employed 150 workers in six locations in the Washington Metropolitan area. Your growth has been credited to the high demand of merchandise and the need to carefully screen those seeking your product: medicinal marijuana. Lately, you have become challenged by a number of organizational issues. 1. You have been receiving a number of complaints from customers about the merchandise and its authenticity, 2. Employees in the past five months have been known to take advantage of the product underselling to VENDERS AND FRIENDS 3. Sales have tapered off in two locations due to poor service 4. Employees had been reported as engaging in deviant behavior (stealing the merchandise) 5. Turnover has increased. With this in mind, what would you do as the owner to shore up each of the identified issues and maintain your status amongst the Fortune 200 Companies? Your response should take into account, from a management perspective the individual, team, and structural level of analyses. How are you diagnosing the problem and what viable solutions and expected outcomes do you deem appropriate at each level? Defend why your choice is preferred over another alternative. Use the worksheets below to assist you in the process of determining the problem, cause, priorities, suggested solutions, best fit for the organizations based on the issues faced. • THE KEY PROBLEM(S): Why was this case written? What dilemmas are senior managers or the entire enterprise facing? Who are the key players in the main situation? What are their roles? • YOUR MANAGEMENT METHODS: What is management doing about the situation? What interventions are taking place? Are they sufficient? Why or why not? Who are the main players? • IMPLICATIONS: For the company management—What does the future hold for the company? for the industry? What is the company’s expected position in the competitive arena? • FOR ME—How did I benefit from this process of problem solving? What changes will I make in my own skill development and management development drives since I have this opportunity to grow? PROBLEM SOLVING FORM MODEL Problem Identification State Define the Problem Diagnosis Stage Problem Identification State Define the Problem Diagnosis Stage Generation of Alternative Solutions Evaluate and Select an Alternative Implement and Evaluative Follow Up Generation of Alternative Solutions Evaluate and Select an Alternative Implement and Evaluative Follow Up Individual Level of Analysis Group/Team Level of Analysis Problem Identification State Define the Problem Diagnosis Stage Generation of Alternative Solutions Evaluate and Select an Alternative Implement and Evaluative Follow Up System or Organization Level RESPONSE TO CASE STUDY THE KEY PROBLEM(S): Why was this case written? What dilemmas are senior managers or the entire enterprise facing? Who are the key players in the main situation? What are their roles? YOUR MANAGEMENT METHODS: What is management doing about the situation? What interventions are taking place? Are they sufficient? Why or why not? Who are the main players? IMPLICATIONS: For the company management—What does the future hold for the company? for the industry? What is the company’s expected position in the competitive arena? For me—How did I benefit from this process of problem solving? What changes will I make in my own skill development and management development drives since I have this opportunity to grow? NAME________________________________________________ GRADE___________________________________
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PART II
WHAT WOULD YOU DO?
Directions: Read the case study and provide responds to the questions below. Use the problem
solving forms to identify and define the problem, diagnosis, solutions, alternatives, and how you
would implement the solutions at the three levels of analysis.
You are an OWNER of a growing Fortune 200 enterprise. Your MANAGERS have gone through a
screening process that only the top 2% of the job seekers are able to qualify. Your company started out as a
mom and pop business and has grown exponentially in the past two years whereby you have now employed
150 workers in six locations in the Washington Metropolitan area. Your growth has been credited to the high
demand of merchandise and the need to carefully screen those seeking your product: medicinal marijuana.
Lately, you have become challenged by a number of organizational issues.
1. You have been receiving a number of complaints from customers about the merchandise and
its authenticity,
2. Employees in the past five months have been known to take advantage of the product
underselling to VENDERS AND FRIENDS 3. Sales have tapered off in two locations due to poor
service
4. Employees had been reported as engaging in deviant behavior (stealing the merchandise)
5. Turnover has increased.
With this in mind, what would you do as the owner to shore up each of the identified issues and maintain your
status amongst the Fortune 200 Companies? Your response should take into account, from a management
perspective the individual, team, and structural level of anal...


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