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Main Components of Emotional Intelligence Discussion

Question Description

I’m working on a Psychology question and need guidance to help me study.

Define and provide examples for the four main components of Emotional Intelligence (EI).

Provide an example of a time where EI has helped you in the workplace.

Note 1: Correct citation and references are very important.

Note 2: As you have seen from the Sample Initial Post, the rubric, the information in the Syllabus, and from my feedback on your posts, the initial post needs to contain certain elements and address the central themes from the week's course concepts. You can identify what those central themes are by reviewing the directions for that week's DB.

For example, this week's post will be about Emotional Intelligence. The directions ask you to define and provide examples for the four main components of EI (1st central theme). In order to adequately address each of the four, devote a paragraph to each - define, discuss, and provide a relevant example. You are then asked to provide an example of a time where EI has helped you in the workplace (2nd central theme).

Each post needs an Introduction that gives some background (context) and mentions all of the central themes to be discussed in the post. The introduction is not where the central themes are defined - that takes place in the analysis section.

Each post needs a conclusion that wraps up and unifies all of the central themes that were discussed.

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Discussion 1 While intelligence is a critical attribute for a leader to have, in order to truly be effective and build a strong team, a leader must also develop emotional intelligence. The first two dimensions of emotional intelligence constitute personal competence and are self-awareness and self-management. These are the abilities an employee to recognize and monitor their own emotions and reactions to a situation. Self-awareness is acknowledging what you know to be your true strengths and weaknesses and understanding how they can impact your ability to be effective in your role. This requires an amount of confidence in yourself, to acknowledge your short-comings but not allow those issues to prevent you from asking for help, or accepting a more challenging project or role. Self-management is more about controlling your outward emotions, or what other people may see in you. For instance, using emotional self-control to ensure you are not losing your temper when there are issues that you are having trouble coming to agreement about with your peers, boss, or other employees. Another example is the ability to adapt to different situations that may arise, by flexing your style to meet the needs of the situation. The other two dimensions of emotional intelligence are considered social competence and more focused on how we manage relationships. Social awareness is the ability to read a room and react appropriately. For instance, there are meetings that are more formal in nature than others. It’s often a reflection of the personalities in the room at the time. I tend to use humor as a way to ease the tension in a room, or to set the tone of the meeting. However, I do have to assess before I do, and pay attention to the body language I’m seeing, and gauge the appetite for a little levity. Relationshipmanagement your ability to manage your interactions with your peers, staff, teams in a meaningful and positive way. It’s about cultivating positive relationships that allow you to influence, collaborate, lead, and develop others. I really believe that a lot of us mature into becoming emotionally intelligent leaders. At least that is true for me. A few years ago, I was nominated to participate in a leadership program and one of the first things we had to do was ask a few people to give us honest feedback on our style. I had to ask one of my peers to tell me what I should stop doing, start doing, and keep doing. We had to meet and have a really open and honest discussion about his feedback. That was extremely uncomfortable for me. In looking back now, I think I was really worried about verbally acknowledging my short-comings, and allowing myself to be vulnerable to have an open and honest discussion about them. However, all he did was say out loud the things I already knew about myself. The verbalization of my short-comings actually gave me the confidence I needed to address them and develop a plan to overcome them. I’m still a work in progress, but I’m not afraid of hearing that type of feedback anymore. I welcome it and seek it out, especially from those who I trust to use that power I give them wisely! This one exercise has been a real catalyst for me to work on improving my emotional intelligence, and I see the impact it's having on my ability to effectively manage my own team. Discussion 2 A person’s emotions influence how a person behaves at work and how they will respond in certain situations. Their previous experiences and personality will also shape how a person will respond. The four main components of emotional intelligence are: self-awareness, self-management, socialawareness, and relationship management. Self-awareness and self-management are emotional intelligence measures of managing oneself, and personal competence. Social-awareness and relationship management are social competence components of emotional intelligence. Self-awareness is the employee’s conscious knowledge of one’s own character, feelings, motives, and desires. The main principle of self-awareness is the understanding of oneself. Knowing when a situation needs to be brought to the attention of management and beyond one’s knowledge, or skills is a quintessential example of self-awareness. Self-management is an employee’s ability to self-regulate and being responsible for their own behavior. Being honest and transparent is an essential element of self-management. Making mistakes is inevitable, particularly when a younger employee. However, being able to notify management and informing them is crucial so that they are aware and can attempt to rectify. Social awareness is the ability to the ability to recognize the emotions of others in a situation and use it to manage relationships. Being able to recognize the emotions and perspectives in a situation is a key to understanding all parties and creating effective solutions in a meeting setting. Being able to empathize and acknowledge what all parties hope to accomplish will help to make a win-win solution. Relationship management is the emotional intelligence component related to ensuring long lasting successful relationships. Building and creating a network of relationships is an essential element of relationship management. Within the construction management field relationships and reputation are essential. Maintaining the relationships is essential for getting the best pricing, and manpower scheduling when there is a choice among two contractors. In addition to maintaining relationships with subcontractors which a construction firm utilizes, another essential relationship is with coworkers. I have had a positive experience with my new company where my coworkers are constantly open to teaching me new information and techniques. Furthermore, my company does almost all of our work with one hospital, this has advantages and disadvantages. One advantage to this is relationships are established despite changing projects we see familiar faces on almost all our projects. Over the years the hospital has granted us trust due to the work that we have completed. However, these relationships are very fragile our reputation is something that is lost entirely with one mistake. Relationships are a crucial function of any business. In particular it is essential in the construction industry. Knowing how to control your emotions and maintaining relationships is crucial. Being able to have self-awareness and self-management are the personal competence components of emotional intelligence. Having social awareness and relationship management are social competence measures of emotional intelligence. Discussion 3 Often explaining the miscorrelation between raw intelligence and success is emotional intelligence, which is a combination of character disposition and emotions understood and used in concert, to direct how to think and respond accordingly in each situation. Similar to our understanding of maturity, emotional intelligence has both a personal and social aptitude, demonstrated through four components: self-awareness, self-management, social awareness, and relationship management. Self-awareness can be explained as comprehending one’s own emotions, and acknowledging their full force. In understanding one’s strengths and weaknesses, comes the development of a sense of selfworth, and level of proficiency. This is critical in how we manage ourselves and is the first step toward all the remaining components. Without self-awareness there is no basis or baseline for articulating meaning or purpose, leaving one often confused and erratic in decision making and social interaction. For example, self-awareness is crucial when interpreting performance evaluations. A manager delivering an evaluation to an employee with low self-awareness will experience push back in the form of defensiveness, minimization, projection, and denial. The impact of this means the employee is unable to make needed corrections in behavior that would be beneficial to both self and the organization. Self-management expands upon self-awareness by translating what one is capable of into a more global perspective of how to create change by navigating the complexity of self first, and then how should you interact given the environment around you. Critical to this is emotional self-control, which includes keeping dysregulating emotions and compulsions under control. Thus allowing for adaptability, proactivity, and emotional buoyancy, which are attractive and useful qualities in an employee. By way of example, for many, speaking in front of a large crowd has the potential to be terrifying, but those with mastery in self-management can translate those fears into a recognition of excitement, not paralysis. Thus increasing the chances of a successful presentation rather than a detrimental one. Social awareness moves past self into our understanding of how emotional intelligence affects our relationship. This includes being empathic towards other’s perspectives, interpreting organizational networks and politics, and being able to be customer centric in service delivery. An example of social awareness would be a mid-level manager who is both fair and advocates on behalf of the staff she is managing, who also understands how to network in C-level circles, which sets up greater influence and chances of her performance being noticed for advancement. She understands that depending on the circumstances her customer may be the person her staff is working with, but in another sense the customer is also the next level of management up from her. She needs to meet the needs of her boss in order to fulfill her role in the organization. This social awareness allows her to utilizes her have a good sense of the part she plays in the organization and adjusts her behavior according to the context. Relationship management builds on the quality of the previous three elements and uses them in relationships to influence and develop others, and whenever leading in a new direction. This is especially useful in conflict management, as well as, working together on a team work or collaborating. For example if a leader wants to set a new course for an organization, he has to be able to address the conflict that will arise when followers resist the change, by being empathic toward their concerns, not allowing personal insecurities or doubts to overwhelm him, and having the belief of self-efficacy in the face of challenges. He can establish a collaborative team to work together in unison, and develop them with support and guidance. Recently, I’ve been working on a comprehensive county-wide project to establish a new protocol for all law establishment in the county to notify school districts whenever a youth is on the scene of police action that qualifies as traumatic. The goal is to intervene at the point of trauma, notifying the school to handle the student with care in the case he or she presents concerning behavior, which could be connected to the trauma recently experienced. In the process of pulling in collaborators I connected with the county superintendent, who then invited all school district liaisons to join our workgroup, effectively tripling the size of sub-committee. After our first full workgroup meeting, the superintendent asked to meet to debrief our first meeting. She expressed confusion and frustration about the function of the workgroup and how her leadership and influence fit into the process we were undertaking. I received her feedback, validated her concerns, and also reflected back points where I had solicited her input leading up to and in preparation for the first full meeting. As we both understood the other’s perspective we were able to reconfigure our workgroup structure, ultimately activating even more of superintendent’s influence and involvement. It also simplified my approach and is allowing me to work in a more efficient manner. I attribute this win-win to the adept use of emotional intelligence, both on the part of the county superintendent and me, as we embark on the initiative together, resolving conflict along the way, and course correcting based on active feedback. In conclusion, the four components of emotional intelligence expand our understand of overall intelligence. Using these skills will enhance anyone’s capabilities and increase performance. Selfawareness, self-management, social awareness, and relationship management are extremely valuable skills to hone and put to use, both personally and for an organization’s benefit. ...
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Running head: EQ DISCUSSION

EQ Discussion
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EQ DISCUSSION

Introduction
Emotional intelligence refers to the ability to recognize and manage one’s emotions and
those of other people. People’s reactions to others’ emotions have the potential to negatively or
positively impact their partnerships or relationships. Therefore, it is essential for people,
particularly in the context of the workplace, to have high emotional intelligence for the benefit of
the organization. The four components of emotional intelligence include self-awareness, selfmanagement, social awareness, and relationship management.
Self-awareness, as the name suggests, is an individual’s ability to assess his/her emotions
and know them. The element of self-awareness can be achieved by observing or reflecting on one’s
response to surrounding situations. Realizing that one’s own emotional influence is crucial for the
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smithwiliams (18818)
UCLA

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