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Running head: REFLECTION PAPER
Reflection Paper: The Best and Worst Manager
In my first job as a management trainer, my manager was the best. This manager would
involve us in making decisions concerning the college. It is during this decision-making processes
that we would come up with the goals and objectives that we need to achieve within a specific
period of time. The manager regarded all of us leaders and always expected us to perform without
being supervised. However, another manager was brought in to the college after the other was
promoted. At first, I expected the new manager to be like his predecessor. However, things started
in the second week of her arriving. She led us by giving instructions and targets which seemed
unreasonable at some point. We were all working under pressure to meet these targets to avoid
being reprimanded in the following staff meeting. From these two managers, I enjoyed working
with the first one who recognized us as his colleagues. He created a good working relationship not
just for me but the majority of the staff in the college.
The first manager whom I had a good working relationship gave me a lot of encouragement
while at the workplace. I remember this manager showing me how to prepare balanced scorecard
and encouraging to learn more about other important procedures not only for the job I was doing
but also to acquire knowledge for future tasks whether in that job in the college or other
organizations. He created a relaxed environment such that everyone one of us wanted to work
around him. Although this manager created a good working environment, he rarely praised people
for performing well. It was the second manager who believed that recognition motivated people to
perform better. She often recognized my diligence in my duties. I also remember that it was the
manager who negatively criticized me for a mistake I did for a whole year. She made me feel like
I had failed the whole year. Although most of us thought that the new manager was very strict, I
found myself performing better than under the previous manager. I realized that because of the
targets, we were pressured to perform better. These targets kept me working since I did not want
to be criticized for poor performance by the manager. All the staf...
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