Running head: REPORT
Employee Engagement Investigation Report
PMC or Power Manufacturing Company is a firm that specializes in the manufacturing of
a variety of power tools and equipment like trimmers, lawnmowers, drills, and saws, among
others. The firm operates four manufacturing facilities. PMC corporate manages the four
manufacturing facilities. Two of the manufacturing facilities are Lima and Bowling Green. The
two facilities have been experiencing some severe employee issues. The rates of labor turnover
in both facilities have risen dramatically. Lima currently employs 600 non-union workers, and
the turnover rate in the past was between 3 and 4 percent. The turnover rate at the plant has now
risen to 15 percent. The Bowling Green plant, which employs 500 non-union workers, is
recording a turnover rate of 18 percent. The management at Lima, Bowling Green, and PMC
corporate are confused regarding what is causing a significant rise in the employee turnover rate.
There are concerns that a variety of issues regarding employee engagement could be causing the
issue. An investigation into areas of concern regarding employee engagement is needed to help
effectively lower the rate of turnover.
Engagement Issues to Investigate
The phrase employee engagement is used in human resource (HR) management to refer
to the nature of the relationship between a firm and its workers (Markos & Sridevi, 2010).
Employees can be highly engaged or disengaged. Highly engaged employees are passionate and
enthusiastic about their work, perform exemplary, and are unlikely to leave an organization
(Gruman & Saks, 2011). Disengaged employees are often demotivated and are highly likely to
leave an organization (Gruman & Saks, 2011). Engagement areas that PMC suspects to be
contributing to the high rate of turnover are compensation and benefits, work environment and
conditions, supervisory leadership, plant management, peer relationships, and job training. All
issues that are likely arising in each area of concern needs to be investigated to solve the
engagement issue effectively.
Compensation and Benefits
Salaries, wages, and benefits are among the reasons why employees become disengaged
from their organizations and opt to leave the organizations (Gruman & Saks, 2011). Data from a
recent survey shows that Lima's hourly wage is competitive when compared with other plants in
the area. The survey could lead to the conclusion that wages are not the main reason why many
employees are choosing to leave the Lima plant. However, it is crucial to investigate whether
salaries and wages are among the reasons why many employees are leaving both Lim...
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