Business Finance
MGT 211 SEU Performance Evaluation Process at Ford Company Questions

mgt 211

MGT

Question Description

Can you help me understand this Management question?

ASSIGNMENT-2

Learning Outcomes:

  • Demonstrate overall Human Resource concepts, goals and strategies within the context of organizations goals and strategies (Lo 1.1).
  • Ability to carry out objective and scientific analysis of Employees’ performance management (Lo 2.3 & 2.6).

Case Study

Imagine you’re the VP of Human resources for a Fortunate 100 company. You’ve spent your entire career attempting to enhance the workplace for employees to support their productive work in the organization. While you understand that bottom-line decisions often dominate many of the matters you have to address. You have worked hard to ensure that the employees were treated with respect and dignity in all interactions that affected them. You aligned the hiring process to serve the strategic needs of the organization, as well as implemented an effective performance management system. You truly believe in the progress you’ve made in helping the organization achieve its goals. You simply couldn’t imagine doing things differently. However, concern that the performance management process is becoming less effective because managers are inflating employee ratings has led 15 percent of all large organizations to adjust their performance management to what is frequently called “rank and yank”. Under such a system, managers are evaluated as 1, 2, 3 or 4, with 1 being the highest rating and 4 the lowest. In many cases, managers are required to give a 4 rating to the lowest 10 percent of employees each year.Those individuals receiving a rating of 4 for two consecutive years are often let go from the organization.

The intent behind this system is that the throughout the two year process, evaluators are to meet frequently with the four employees, counsel them and provide necessary development opportunities. Employees in organizations that employ such a performance management system often view this process unbearable. They view the performance management process as punitive, one in which the organization is attempting to rid itself of higher-paid older workers. In at least one case, Ford Motor Company employees have filed a lawsuit to stop this practice­­­­­­­—and prevailed .Ford removed the punitive nature of its evaluation system—and focused it more on counselling and performance improvement of the lowest-rated employees rather than elimination from the organization.

Source: Textbook- DeCenzo, D. A., & Robbins, S. P. (2013). Human resource management

ASSIGNMENT QUESTIONS:

  1. What type of evaluation process would you say is being used in this case? Explain this evaluation process.[ Marks 2]
  2. What effect, if any, do you believe rank and yank evaluations have on managers? Do you see these effects as positive or negative? Defend your position.[ 3]
  3. What role does such a system have in distorting performance appraisals?[Marks 2.5]
  4. Write your suggestions/opinions to create better performance appraisal system in the Organization. [Marks 2.5]

Answer:

Unformatted Attachment Preview

ASSIGNMENT-2 Learning Outcomes: 1. Demonstrate overall Human Resource concepts, goals and strategies within the context of organizations goals and strategies (Lo 1.1). 2. Ability to carry out objective and scientific analysis of Employees’ performance management (Lo 2.3 & 2.6). Case Study Imagine you’re the VP of Human resources for a Fortunate 100 company. You’ve spent your entire career attempting to enhance the workplace for employees to support their productive work in the organization. While you understand that bottom-line decisions often dominate many of the matters you have to address. You have worked hard to ensure that the employees were treated with respect and dignity in all interactions that affected them. You aligned the hiring process to serve the strategic needs of the organization, as well as implemented an effective performance management system. You truly believe in the progress you’ve made in helping the organization achieve its goals. You simply couldn’t imagine doing things differently. However, concern that the performance management process is becoming less effective because managers are inflating employee ratings has led 15 percent of all large organizations to adjust their performance management to what is frequently called “rank and yank”. Under such a system, managers are evaluated as 1, 2, 3 or 4, with 1 being the highest rating and 4 the lowest. In many cases, managers are required to give a 4 rating to the lowest 10 percent of employees each year. Those individuals receiving a rating of 4 for two consecutive years are often let go from the organization. The intent behind this system is that the throughout the two year process, evaluators are to meet frequently with the four employees, counsel them and provide necessary development opportunities. Employees in organizations that employ such a performance management system often view this process unbearable. They view the performance management process as punitive, one in which the organization is attempting to rid itself of higher-paid older workers. In at least one case, Ford Motor Company employees have filed a lawsuit to stop this practice—and prevailed .Ford removed the punitive nature of its evaluation system—and focused it more on counselling and performance improvement of the lowestrated employees rather than elimination from the organization. Source: Textbook- DeCenzo, D. A., & Robbins, S. P. (2013). Human resource management ASSIGNMENT QUESTIONS: 1. What type of evaluation process would you say is being used in this case? Explain this evaluation process.[ Marks 2] 2. What effect, if any, do you believe rank and yank evaluations have on managers? Do you see these effects as positive or negative? Defend your position.[ 3] 3. What role does such a system have in distorting performance appraisals?[Marks 2.5] 4. Write your suggestions/opinions to create better performance appraisal system in the Organization. [Marks 2.5] Answer: ...
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Final Answer

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Running head: PERFORMANCE EVALUATION PROCESS AT FORD INC

Performance Evaluation Process at Ford Company
Student’s Name
Institutional Affiliation
Date

1

PERFORMANCE EVALUATION PROCESS AT FORD INC

2

Performance Evaluation Process at Ford Company
What type of evaluation process would you say is being used in this case?
Explain this evaluation process
The process of evaluation that is being utilized at Ford Motor Company is Rank and
Yank. Ideally, rank and yank evaluation process are being employed following concerns that the
previous process of managing the performance of the workers is less effective. As the case study
reveals, the ineffectiveness of the previous performance management process has resulted in all
large corporations to embrace the rank and yank evaluation process. Ideally, the rank and yank
process requires human resource managers to rank workers according to their annual
contributions to the success of the company (Stewart & Gruys, 2010). The evaluation process is
based on ratio criteria where the best performers are rewarded, an...

Gilmore (20632)
University of Maryland

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