Health Medical
Rasmussen College Evaluate the Role and Importance of The Patient Experience Discussion

Rasmussen College

Question Description

I’m trying to learn for my Health & Medical class and I’m stuck. Can you help?

Competency

Evaluate the role and importance of the patient experience.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

  • Emergency room services
  • Intensive care
  • Surgical care
  • Obstetrics
  • Diagnostic services
  • Some rehabilitation therapies
  • Inpatient pharmacy services
  • Geriatric services and
  • Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

The Public Information Officer for Chaparral Regional Hospital as contacted you requesting information for the employee newsletter. In particular, she would like you to write a short article with an accompanying infographic detailing the role and importance of the patient experience when working towards quality improvement.

Instructions

The article should address the role and importance of the patient experience in healthcare when working towards quality improvement. Both the article and the infographic should include appropriate information and graphics.

The goal of the article is to provide the reader with valuable information and enlighten them about the subject. Therefore, your article should be more persuasive than academic. In the article, you will address the role of the patient experience in healthcare and its importance. APA standards would still apply.

APA formatting for the article, and proper grammar, punctuation, and form are required.

You will highlight the major ideas from your article in the infographic. An infographic is a visual representation of ideas, and you are free to be as creative as you want when creating your infographic.

Student has agreed that all tutoring, explanations, and answers provided by the tutor will be used to help in the learning process and in accordance with Studypool's honor code & terms of service.

Final Answer

Attached.

The Importance of Patient Experience- Outline
Thesis Statement: As healthcare workers, we have a duty to our patients to deliver the best
care possible within the means we access in the hospital.
I. Introduction
II. Revenue
III. Staff experience
IV. Feedback
V. Conclusion


Running head: PATIENT EXPERIENCE

1

The Importance of Patient Experience
Name
Institution

PATIENT EXPERIENCE

2
The Importance of Patient Experience

As healthcare workers, we have a duty to our patients to deliver the best care possible
within the means we access in the hospital. Until recently, healthcare staff had been at liberty
to ignore patient experiences and metrics showing the same. As we all know, things are no
longer the same; patient experience is now the core to every healthcare service we deliver.
Staff in hospitals across the nation is striving to provide the best possible experience to
patients primarily to retain them as clients to their healthcare organizations. Patient
experience is important for us due to several factors.
First, great experience leads to more patients and more revenue to the organization.
The word of mouth has always been an important aspect of promoting the image of a
healthcare organiz...

henryprofessor (72913)
Carnegie Mellon University

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Anonymous
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Anonymous
Excellent job

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