Health Medical
Rasmussen College Healthcare Quality Improvement Discussion

Rasmussen College

Question Description

I’m working on a Health & Medical exercise and need support.

Competency

  • Describe different quality methods within healthcare.
  • Explain the basic models of quality improvement in healthcare.
  • Evaluate the role and importance of patient satisfaction.
  • Evaluate the role and importance of the patient experience.
  • Apply statistics to different quality methods in healthcare.
  • Apply quality improvement methods.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

  • Emergency room services
  • Intensive care
  • Surgical care
  • Obstetrics
  • Diagnostic services
  • Some rehabilitation therapies
  • Inpatient pharmacy services
  • Geriatric services
  • Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.

Scenario Continued

You have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations.

Competencies:

  • Describe different quality methods within healthcare.
  • Explain the basic models of quality improvement in healthcare.
  • Evaluate the role and importance of patient satisfaction.
  • Evaluate the role and importance of the patient experience.
  • Apply statistics to different quality methods in healthcare.
  • Apply quality improvement methods.

Instructions

Your narrated visual report should include the following:

  • Types of measurements that will be used.
  • Overall design of the survey.
  • Identifies who will lead the QI task force.
  • Identifies who should be on the task force.
  • Suggestions for implementing the results of the survey.

Your narrated visual report should be done using Microsoft PowerPoint, or any other presentation software of your choosing that also allows for narration to be added.

APA formatting for the References slide, and proper grammar, punctuation, and form are required.

Student has agreed that all tutoring, explanations, and answers provided by the tutor will be used to help in the learning process and in accordance with Studypool's honor code & terms of service.

Final Answer

Attached.

Describe different quality methods within healthcare.

Aid Implementation through Hands-on Enhancement Projects
To motivate clinicians adopt improvement initiatives, they need
to apply the initiatives on the actual working environment. This
will facilitate better adoption of the quality improvement
strategies.
Define Quality and Get Agreement
An agreement on the definition of quality helps establish on what to measure and how
to gather data on the measures. The institute of medicine states that the quality should
be patient centered. Patient centered quality stipulates that the measures should
provide care that is respectful of, and receptive to, individual patient preferences, needs,
and values and guaranteeing that patient principles guide all clinical decisions. The
quality improvement should also focus on efficiency, timeliness, safety and
effectiveness in addition to patient centered services. The health care institute of
medicine also outlines quality as healthcare equity. Healthcare equity stipulates that
provision of quality services does not depend on individual characteristics like
socioeconomic position, gender, geographical location and ethnicity.

Measure for Improvement, Not Accountability
It’s important for the clinicians to separate measures of
improvement and accountability. The measures for
accountability are calculated in terms of percentages for the
people and the measures for improvement collect actual time
wait time data in minutes for the system
Use a Quality Improvement Framework and PDSA Cycles
For quality development in the health care system, the following
frameworks have been adopted.

The model for development framework developed by the
Associates in process improvement which has become the
most important framework in healthcare.




Six Sigma’s DMAIC model (define, measure, analyze, improve, co...

MBA_Marcus (1367)
Duke University

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