Management is a power relationshipformal authority bestowed by higher
Relies on control
Plans for short term (tactical)
Day to day Implementation (POSDCORB)
Leadership is About Regenerating
Mobilizing Common Values
Leadership is inseparable from followers needs
Motivating others to take actions they normally
would not take with or without consideration of
Summoned forth by human wants, the task of
leadership is to accomplish change that reshapes
and responds to those wants.
People interpret environment according to their
values. Needs are shaped by values.
Leaders exercise formal and informal
➢ Formal based on rank or office
➢ Informal based on decision of others to give
committed service because of respect or
admiration for leader.
➢ Nothing to do with titles and org charts &
everything to do with ability to influence
Text says leader must project optimism
even in the face of dire circumstances
➢ Fake it even if you don’t feel it
What Is Leadership
Set of actions that will align, excite, or propel a group
toward a common goal. Jeff Klein
Leadership is the ability to decide what is to be done and
then get other to want to do it-Dwight Eisenhower
Leadership in inducing followers to act for certain goals that
represent the values and motivation-the wants and needs,
the aspirations and expectations- of both the leaders and
followers-James McGregor Burns
Activity of mobilizing people to tackle the toughest
problems and do the adaptive work necessary to achieve
Leadership is the art of mobilizing others to want to
struggle for shared aspirations- James Kouzes, Barry
What Is Leadership (cont)
Leadership is the art of accomplishing more than the
science of management says is possible-Colin Powell
Get people to do what they have never done before, to do
non-routine tasks, to take risks-and sometimes even diefor the common good-Jay Shafritz
Public leadership is the inspiration and mobilization of
others to undertake collective action in pursuit of the
common good-Barbara Cosby
Leadership is a process by which a leader influences others
to accomplish the mission, by providing purpose, direction,
and motivation-U.S. Army
To be a transformative leader is to give the world a vision
of what it can become-Bill Bradley
Get people to do things never done before or are not
Occurs when one person receives
something of value and therefore
responds in the way desired by a second
Leader attempt to satisfy the needs of
followers by focusing on exchanges.
Transactional leaders exchange things of
value with subordinates to advance their
Transactional leaders are influential
because it is in the best interest of
subordinates to follow the leader.
Kenneth Blanchard-Transactional Contingency
Exists when followers desire to maximize their
potential or to fulfill a purpose greater than their
Leader raises the conduct, motivation and
aspirations of the leader and led, thus has a
transforming effect on both.
Creates new attitudes, beliefs, cultures & values.
Creates common networks of responsibility.
Causes people to rise above narrow interests to
pursue transcending goals.
Disturbing people to change at a rate they can
Create an organization constantly
adapting to the complexity around it
while avoiding constant disruption to
parts of organization that should
Principles of Transformative Leadership
Kouzes & Posner
Inspire a shared vision
Challenge the ProcessChange Experiment
Model the Way-Set
example, advocate values
Enable Others To ActConsensus Goals,
delegation of powerintegrative solutions
Encourage the Heart-High
Create a Compelling Vision
Curiosity & Daring-Take
risks, understand failure
honesty, learn from others
of meaning, of community
Passion-Hope for success,
love what you do
Characteristics of Transformative
interests into common
Skill to build coalitions
Build informal power
outside sphere of
Win and hold trust
Identify and integrate
values for common
tolerance for change.
Challenges people to
face new perspectives.
can absorb just so
Ends justifies means.
It is much safer to be feared than loved. Hatred is acquired
through good deeds as well as bad ones.
A man who makes a profession of good will come to ruin from
so many who are not good.
Liberality leads you to be hated so there is wisdom in
A leader to keep his followers united and faithful should not
care about cruelty. Much safer to be feared then loved.
Choose wise men as advisors and only these will be allowed to
provide advice and then only when asked.
A leader who can command and keeps the people inspired will
never be deceived by them.
Text-micromanagement will not make a competent employee
Listening-understand the other side
Empathy-walk in the others shoes
Healing-help others to solve issues & conflicts
Commitment to growth of people-people have
intrinsic value beyond contribution as workers
Persuasion-persuasion vs positional authority.
Conceptualization-think beyond day to day realities.
Visioning the future. Big goals
Foresight-understand lessons of past, realities of
present & likely consequences of alternative actions
for the future.
Risk taking-provide freedom for followers to exercise
their own judgement and independently use their
abilities in solving problems.
Stewardship-serve needs of others & understand
Building community-recognize others, collaborate,
understand motivations and needs of others
Organizational Application of Leadership Skills
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