Bergen Community College Small Business Transformation Since 1920 Discussion

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Business Finance

Bergen Community College

Description

As you have seen from the 1920’s until now, small businesses have changed drastically from then until now. I want you to explain this change to me in a 5-7 page response answering the following questions at the very minimum. Expansion into other areas is a must to really show what you learned throughout the class. Make sure that you have 4 unique sources for this paper in MLA format.


1. How has small business changed from a consumer standpoint with respect to expectations of small businesses? Address EACH of the following issues in your paper from a CONSUMER point of view! (waiting line, quality control, décor, the way they are marketed, how convenience has influenced receiving items in the store itself or how delivery has been effected)


2. How has the work ethic mentality changed from the older days of business up until today from A WORKER’S point of view? (How has the worker’s attitude changed over the years towards physical work in general?)


3. Provide strategic timeline examples that outline the difference in consumer work ethic from 1920’s, 1960’s, 1980’s, 1990s, 2000s and 2010 years of how things have changed AS A RESULT OF an invention of the time that may have come about to make things easier? (example how did the electronic scanning register effect work ethic in the 80’s) (At least 6 examples! (one for each era of time))


NOTE**How to set it up There should be 6 mini sections here***Infuse how the worker’s mentality and invention has changed attitudes within each progressive era example and how it affected their work ethic. Explain on a theoretical scale how the human mind reacts to these new conveniences in EACH era example.


4. Talk about the concept of millennials and obtaining jobs after college. Is it all well and good or are their problems that need to be assessed? If there are no issues explain WHY. If there are issues explain the issues and how we fix them.


How are small businesses creating lifelines for millennials? (Explain the millennial mentality to the small business)

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Explanation & Answer

Hi, here is the paper. Let me know in case of any question. Bye for now.

Surname 1
Name
Instructor
Course
Date
Small Business Transformation Since 1920
Changes in consumer experience
In the 1920s, Europe and America were experiencing an industrial boom. Mechanization
and automation encouraged standardized mass production. Big companies were, therefore, able
to sell at lower prices and still make significant profit margins, suffocating other market players.
Small businesses met the unique services and products within the areas where larger corporations
were absent and were often centralized, usually in one structure. These businesses were
supported by the immediate community and thrived on interpersonal relations between the
management and the clientele.
The customer had a personalized experience, where they directly influenced the outcome
of the product. Since small businesses were community-based, they had limited customers and
thus could efficiently manage a store with lesser staff (Logemann 47). The waiting time was
short, and usually, it would be to wait for the attendant to come from the back, or perhaps one
other customer. Products were not standardized and, therefore, no quality control, and were
marketed on site. In addition, the customer had to physically visit the business premises to get
the product or service, and where delivery was an option, it would take days if not weeks to
arrive.
Currently, the consumer experience has significantly changed from the experience in the
’20s. Superior technologies are more affordable and accessible to small businesses and

Surname 2
enterprises, regardless of their limitations in consumer reach. Additionally, through the years,
urbanization has brought about concentration around the centers, increasing the population
density of the communities. Therefore, small businesses are serving more customers with around
the same attendance capacity as in the ’20s, increasing waiting times before service. During the
80’s and the ’90s, small businesses tried increasing the size of stores and employees, but often
the demand was too high. In the late ’90s and early 2000s, the internet had grown in popularity,
and its application in the sector made it possible to transact online; therefore, reducing the need
to be at the stores physically. Through innovation and technology, small businesses have
continued to advance the delivery of service, and it ...


Anonymous
Really great stuff, couldn't ask for more.

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