SELF-ASSESSMENT QUIZ 1-1
What Are Your Developmental Needs?
This exercise is designed to heighten your self-awareness of areas in which you could profit
from personal improvement. It is not a test, and there is no score; yet your answers to the
checklist may prove helpful to you in mapping out a program of improvement in your
Directions: Following are many specific aspects of behavior that suggest a person needs
improvement in interpersonal skills. Check each statement that is generally true for you. You
can add to the validity of this exercise by having one or two other people who know you well
answer this form as they think it describes you. Then compare your self-analyses with their
analyses of you.
1. I’m too shy. ________
2. I’m too overbearing and obnoxious. ________
3. I intimidate too many people. ________
4. I have trouble expressing my feelings. ________
5. I make negative comments about people too readily. ________
6. I have a difficult time solving problems when working in a group. ________
7. I’m a poor team player. ________
8. Very few people listen to me. ________
9. It is difficult for me to relate well to people from different cultures. ________
10. When I’m in conflict with another person, I usually lose. ________
11. I hog too much time in meetings or in class. ________
12. I’m very poor at office politics. ________
13. People find me boring. ________
14. It is difficult for me to criticize others. ________
15. I’m too serious most of the time. ________
16. My temper is too often out of control. ________
17. I avoid controversy in dealing with others. ________
18. It is difficult for me to find things to talk about with others. ________
19. I don’t get my point across well. ________
20. I feel awkward dealing with a customer. ________
21. I am a poor listener. ________
22. I don’t get the importance of ethics in business. ________
23. My attempts to lead others have failed. ________
24. I rarely smile when I am with other people. ________
25. I don’t get along well with people who are from
a different ethnic or racial group than mine. ________
26. I multitask when people are talking to me. ________
27. I insult too many people on social networking sites. ________
28. _____________________________ (Fill in your own statement.) ________
SELF-ASSESSMENT QUIZ 2-1
The Self-Monitoring Scale
Directions: The statements ahead concern your personal reactions to a number of different situations.
No two statements are exactly alike, so consider each statement carefully before answering. If a
statement is TRUE or MOSTLY TRUE as applied to you, circle the “T” next to the question. If a
statement is FALSE or NOT USUALLY TRUE as applied to you, circle the “F” next to the question.
1. I find it hard to imitate the behavior of other people.
2. My behavior is usually an expression of my true inner feelings, attitudes,
3. At parties and social gatherings, I do not attempt to do or say things that
others will like.
4. I can only argue for ideas in which I already believe.
5. I can make impromptu speeches even on topics about which I have almost
6. I guess I put on a show to impress or entertain people.
7. When I am uncertain how to act in a social situation, I look to the behavior of
others for cues.
8. I would probably make a good actor.
9. I rarely seek the advice of my friends to choose movies, books,
10. I sometimes appear to others to be experiencing deeper emotions than I
11. I laugh more when I watch a comedy with others than when alone. ❏
very different persons.
14. I am not particularly good at making other people like me.
a good time.
16. I’m not always the person I appear to be.
12. In groups of people, I am rarely the center of attention.
13. In different situations and with different people, I often act like
15. Even if I am not enjoying myself, I often pretend to be having
17. I would not change my opinions (or the way I do things) in order to please
someone else or win their favor.
18. I have considered being an entertainer.
19. In order to get along and be liked, I tend to be what people expect me to be
rather than anything else.
20. I have never been good at games like charades or improvisational
and different situations.
22. At a party, I let others keep the jokes and stories going.
21. I have trouble changing my behavior to suit different people
23. I feel a bit awkward in company and do not show up quite as
well as I should.
24. I can look anyone in the eye and tell a lie with a straight face
(if for a good cause).
25. I may deceive people by being friendly when I really dislike
Scoring and Interpretation: Give yourself one point each time your answer agrees with the key. A
score that is between 0–12 would indicate that you are a relatively low self-monitor; a score that is
between 13–25 would indicate that you are a relatively high self-monitor.
Source: Mark Snyder, “Self-Monitoring of Expressive Behavior,” Journal of Personality and Social
Psychology, 4 (October 1974): 528–537.
SELF-ASSESSMENT QUIZ 2-4
Clarifying Your Values
Directions: Rank from 1 to 20 the importance of the following values to you as a person. The most
important value on the list receives a rank of 1; the least important a rank of 20. Use the space next
to “Other” if the list has left out an important value in your life.
_______ Having my own place to live
_______ Having one or more children
_______ Having an interesting job and career
_______ Owning a car
_______ Having a good relationship with coworkers
_______ Having good health
_______ Spending considerable time on social networking Web sites
_______ Being able to stay in frequent contact with friends by cell phone and text messaging
_______ Watching my favorite television shows
_______ Participating in sports or other pastimes
_______ Following a sports team, athlete, music group, or other entertainer
_______ Being a religious person
_______ Helping people less fortunate than myself
_______ Loving and being loved by another person
_______ Having physical intimacy with another person
_______ Making an above-average income
_______ Being in good physical condition
_______ Being a knowledgeable, informed person
_______ Completing my formal education
Look back at your own ranking. Does it surprise you? Are there any surprises in the class ranking?
Which values did you think would be highest and lowest?
Example 1: One of my friends said she would love to travel next month, I evaluated first by
saying “we are going through an economic crisis,” then I questioned her and said: Is now the
time to spend money like this, or would it be best to save it and go on a trip another time.”
She seemed okay, and agreed but mentioned that she wanted to travel. I think my response was
Example 2: My employer summoned me to say that my services with the company were no
The listening response that I used was the questioning style.
Does that mean that you are releasing me of my duties? What crime have I committed? I really
don't understand what is happening here. Kindly clarify everything for me to at least know what
The effect was that my employer was remorseful and sympathized with me, but he had no much
option but to let me go. Apparently the company was restructuring.
There was no better type of response that I would have used but questioning.
Example 3: A friend called to inform me that she had just lost a relative.
The listening response that I used was the supportive style.
Oh dear, I am so sorry for your loss. God's plans are always the best, and there is a reason for
everything that happens in our lives. I will keep you and your family in prayers for God to give
you strength to pull through this.
The effect that this had was that my friend was able to stand strong all through.
No other listening response would have been appropriate for the situation.
SELF-ASSESSMENT QUIZ 6-3
The Conformity Quiz
Directions: Circle the extent to which each of the following statements describes your behavior or
attitude: agree strongly (AS); agree (A); neutral (N); disagree (D); disagree strongly (DS). You may have
to respond in terms of any team or group experience you have had if you are not currently a member
of a work team, a class-project team, or a sports team. Consider having someone who is familiar
with your behavior and attitudes help you respond accurately.
N D DS
1. I rarely question the decision reached by the team.
2. Whatever the group wants is fine with me
3. My clothing distinguishes me from the other members of the team.
4. I consider myself to be one of the gang.
5. I rarely express disagreement during a group discussion.
6. I routinely have lunch with other members of the team.
7. My teammates sometimes complain that I think too independently.
8. My preference is to piggyback on the ideas of others rather than
5 4 3 2
contributing ideas of my own.
9. When I notice that other members of the team make the same error
in speech, I will copy them rather than sound different.
10. I am often the first person to get up at the scheduled ending of
11. I do almost all of my creative thinking for the team task when I’m
with the team.
12. I’m particularly careful not to criticize an idea submitted by the
13. The number of hours I work per week corresponds closely to the
5 4 3 2 1
number worked by my teammates.
14. When I think it is necessary, I bring information to the group that
1 2 3 4 5
conflicts with the path we are following.
15. I would rather keep my mouth closed than point out weaknesses
5 4 3 2 1
in a teammate’s ideas.
16. I’ve been called a maverick on more than one occasion by teammates.
1 2 3 4 5
17. I encourage team members to express doubts about proposed
1 2 3 4 5
solutions to problems.
18. I invite criticism of my ideas.
1 2 3 4 5
19. When the team laughs at a comment, I laugh too, even if I don’t
5 4 3 2 1
think the comment was funny.
20. Most of my social life centers on activities with my teammates.
5 4 3 2 1
Scoring and Interpretation: Calculate your score by adding the numbers you have circled, and use
the following guide:
80–100: You are a high-conforming individual who readily goes along with the team without
preserving your individuality. In an effort to be liked, you might be over-compromising your
40–79: You have probably achieved the right balance between following group norms (standards
of conduct) and expressing your individuality. With actions and attitudes like this, you are on your
way to becoming a good team player, yet also in a position to attain individual recognition. 77
20–29: You are highly individualistic, perhaps to the point of not working smoothly in a team setting. Be careful that you are not going out of your way to be a nonconformist, thereby interfering
with your ability to be an effective team player.
Skill Development: Examine your responses to the 20 questions, because the response might
give you a clue to needed development, often possible just by making a subtle change within your
control. Here are two examples: If you answered agree strongly or agree to question 8, you might
work toward contributing ideas of your own. If you answered disagree or disagree strongly to
question 14, you might work toward helping the team think more critically about the path it
SELF-ASSESSMENT QUIZ 7-1
My Problem-Solving Tendencies
Directions: Describe how well you agree with the following statements, using the following scale:
disagree strongly (DS); disagree (D); neutral (N); agree (A); agree strongly (AS). Circle the number in
the appropriate column.
DS D N A AS
1. Before reaching a final decision on a matter of significance, I like
1 2 3 4 5
to discuss it with one or more other people.
2. If I’m facing a major decision, I like to get away from others to
5 43 2 1
think it through.
3. I get lonely working by myself.
1 2 3 4 5
4. Several heads are better than one.
1 2 3 4 5
5. A wide range of people should be consulted before an executive
12 3 4 5
makes a major decision.
6. To arrive at a creative solution to a problem, it is best to rely on
1 2 3 4 5
7. From what I’ve seen so far, group decision making is a waste
5 4 3 2 1
8. Most great ideas stem from the solitary effort of great thinkers.
5 43 2 1
9. Important legal cases should be decided by a jury rather than
1 2 3 4 5
by a judge.
10. Individuals are better suited than groups to solve technical problems.
5 4 3 2 1
Total Score __44______
Scoring and Interpretation: Add the numbers you circled to obtain your total score.
46–50: You have strong positive attitudes toward group problem solving and decision making.
You will, therefore, adapt well to the decision-making techniques widely used in organizations.
Be careful, however, not to neglect your individual problem-solving skills.
30–45: You have neutral attitudes toward group problem solving and decision making. You may
need to remind yourself that group problem solving is well accepted in business.
10–29: You prefer individual to group decision making. Retain your pride in your ability to think
independently, but do not overlook the contribution of group problem solving and decision making.
You may need to develop more patience for group problem solving and decision making
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