Description
Intro to Healthcare Management
Part 1
Discussion Prompt 1-3 Paragraphs
Read the case study from pp. 570–571 of your text: Communication of Patient Information During Transitions in Care
- What are the facts of this case?
- Review the quality improvement tools in Chapter 7 and select the appropriate one to analyze this problem.
- What are the top three management issues in this case?
- What are the legal and ethical obligations a healthcare organization has to its patients and families, and how do they apply to this case?
Part 2
Assignment: Interpersonal and Interprofessional Relationships
Objective: To understand interprofessional and interpersonal relations in healthcare facilities
Instructions:
You are the new administrator in a long-term care facility with a rehabilitation wing. There are three residents/patients that need care in your facility.
Patient 1
Mrs. Smith, 65, recently lost her husband. She has diabetes and is unable to walk without a cane. Mrs. Smith has not been leaving her room much except to purchase snacks at the commissary.
Patient 2
Mr. Jones, 48, recently left the hospital with a compound fracture to his hip. He is angry that he was not allowed to go straight home and is upset that he needs help with activities of daily living (ADL).
Patient 3
Mrs. Eccles, 72, has been in the nursing home for many years but has recently started to be forgetful and seems unable to manage tasks that she had been doing by herself.
Review the Meet the Long-Term Care Facility Practitioners interactive infographic.(Attached word document)
Using your textbook, the infographic, and the resources provided in the reference list below as a guide, determine which people will be involved in the care for each of the three residents/patients. After you have made your decisions, compose a small care plan for each person. This will involve determining the roles each of the practitioners have in providing care, and assessing who will be involved with each patient. For example, you may determine that Mrs. Smith is in bereavement—who would be involved in getting Mrs. Smith through this?
References
All Nursing Schools. (2018). Read a Certified Nursing Assistant job description: What you’ll do as a CNA. Retrieved from https://www.allnursingschools.com/certified-nursing-assistant/job-description/
Cantor, M. D. (2017). We need more geriatricians, not more primary care physicians. Retrieved from https://catalyst.nejm.org/need-more-geriatricians-primary-care/
Colorado Physical. (2017). The physical therapy role in a skilled nursing facility. Retrieved from https://coloradophysicaltherapynetwork.com/physical-therapy-role-skilled-nursing-facililty/
Greenwood, B. (2018). Duties of a nursing home social worker. Retrieved from https://work.chron.com/duties-nursing-home-social-worker-22711.html
Miller, A. (2018). What are the duties of the activities director? Retrieved from https://work.chron.com/duties-activities-director-26711.html
Ray, L. (2018). How to become a certified med tech. Retrieved from https://woman.thenest.com/become-certified-med-tech-10425.html
RD Nutrition Consultant Staff. (2018). The role of registered dieticians in long-term care. Retrieved from https://www.rdnutritionconsultants.com/single-post/2018/05/19/The-Role-of-Registered-Dietitians-in-Long-Term-Care
Visiting Nurse and Hospice Care. (2017). Bereavement support and counseling. Retrieved from https://www.vnhcsb.org/bereavement/
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Running Head: HEALTHCARE MANAGEMENT
Healthcare Management
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Intro to Healthcare Management
Part 1
1. Facts about the case
Margaret Burns is a 63-year-old woman who has been discharged and relocated to a
professional treatment center in order to better her life prior to her recovery. She experiences
discomfort, swelling in the right eye, and fever when in the certified hospital. An ultrasound is
performed to identify a DVT. Margaret is ready to be admitted to an emergency care facility, but
she crosses the documents with other patients and takes the wrong medications.
2. The appropriate improvement tool for this problem
In this situation, I believe that it will be essential to use the FOCUS-PDCA System to
enhance Mrs. Burns' treatment. FOCUS is short to find, organize, clarify, understand, and select.
PDCA would be an appropriate approach for me to plan, determine what to do, check
requirements, and act accordingly. The facility will create a strategy to prevent that happening by
identifying the problem and fixing the problem.
3. Top management issues in this case
The protocol was not observed to double-check the directives and ensure that Mrs. Burns
had the right directions before she entered the house. Before offering the medicine to Mrs. Burns,
the Hospita...