SDSU Contact Information for Interviewee Interview Notes and Genre Texts Paper

User Generated

Ooenaqba5

Business Finance

San Diego State University

Description

  • Discussion Board: Interview Questions
  • Interview Notes/Texts for Analysis Due
  • Presentation Slides
  • Final Draft Due Report with contact information for interviewee, interview notes and genre texts.

Audience: I am your audience. (The teacher)

Requirements: Workplace report formats vary widely, so it’s difficult to give a page requirement for this assignment. Although your report will be single-spaced, I would suggest making sure that your workplace report equals a six-eight pages, typed, double-spaced paper. (1600-2000 words)

What is a Workplace report?

Although there is no single “workplace” or “professional writing” style, there are genre conventions and kinds of writing that happen in most workplaces. My brother, a mechanical engineer, frequently has to write reports to explain/justify the work that his team is doing. (He also frequently writes Patent applications, something he never imagined he’d be doing when he started as an engineer.) Students are nearly always surprised to discover that the career they are going into requires much more writing than they imagined.

This assignment requires you to produce a common workplace written document – a report. Part of the assignment for you will be to design your report format. (Based on information provided)

The information presented in the report is what you have learned about the conventions of writing (and reading) in that field.

Choosing Someone to Interview

Under usual circumstances, I require students to interview someone who holds a position similar to one they hope to have in the future. Due to our current circumstances, I’m not going to require you interview someone in your anticipated field. You may interview anyone who is far enough along in their careers that they write and/or edit the work of others. The purpose of this interview is to learn about the conventions of writing/editing in the interviewee’s field.

About choosing your interviewee, please keep the following in mind:

  1. The person must be far along in their field. Someone in an entry-level position is unlikely to write enough. The farther one goes in their field, the more the writer are responsible for the writing of others.
  2. While I am not flat-out banning interviewing professors, I will warn you that 1) it is actually a more difficult interview in many cases because the focus is on “workplace” writing conventions, which means going beyond research and papers and 2) many of your professors may be overwhelmed with moving classes online, etc. – so they may simply not be able to give you enough time.

Organization

Your report should have 4 major sections. You are welcome to organize within those sections however you choose, ideally using the form appropriate to your field. Whatever form you choose, your report must have different sections with headers and be single-spaced.

  • Part One—background information on the interview and your interviewee. When and how you conducted the interview, how long he/she has held his/her current position. What were the steps leading to this position? (250-300 words)
  • Part Two—what you have learned about writing in this field or discipline. This should be fully developed and consider all aspects of written communication. (500-750 words.)
  • Part Three—analysis of the texts you have collected. (500-750 words) See guidelines below. You might choose instead to incorporate information from your analysis into Part Two – either way is fine.
  • Part Four—Consider your writing future. What, if anything, surprised you about what you have learned? What will you need to learn to be a successful writer? What parts of writing in your future work concern you? What are you looking forward to? (250 words).

Conducting the Interview

Obviously, given current circumstances, these interviews will be virtual. However, they must be synchronous—that is, you will interview the person using Skype or Zoom or Facetime or…. What you won’t do is email a list of questions.

Rhetorical Analysis of Texts Common in the Field (Part Three above)

In addition to the interview, you will find two samples of writing in the field and analyze them rhetorically. (So the Rhetorical Analysis for this assignment is built in.)

You can compare/contrast the texts or write about them separately—whichever seems most logical to you. The meatier the document, the easier this assignment will be. (Choosing an email and a standard contract, for instance, wouldn’t give you much to work with.) Also, don’t be afraid of large documents like reports. You can answer the general questions as easily for longer documents as for short ones. For the textual analysis questions, you can work with specific sections of the document. Be sure to support your analysis with direct citations from the text.

You should work to answer most of the following questions (these questions should guide you, but you shouldn’t simply answer them in a list):

  • What is the document?
  • Where did it come from and who produced it?
  • Who is the intended audience (or audiences) for the text?
  • What is the purpose of the document?
  • How, if at all, are ethos, pathos and logos apparent in the text? What seem to be the values implied in the text?
  • What do you notice about the language (of course, the answer to this will help you address the above questions too)? Is there jargon? Euphemistic language and/or buzzwords? What is the tone of the text? Is there a voice—can you here the writer or is it meant to be more neutral?
  • Bonus: using Winston Weather’s Rhetorical Profile, how would you describe the level and texture of the writing? Be sure to explain your answer.

Considering the information above, what observations can you make about these texts overall? In what ways might they be seen to reflect the workplace or field that you are researching?



Workplace Writing, Sample Presentation Slides Assignment

Three Presentation Slides—40 points possible (For an cleaner view -

Assignment:

  • The goal of this assignment is to create five presentation slides that would be a part of a larger presentation to go along with your workplace writing report. You should think of the slides as examples of slides you would use to compliment the written report, if you were giving a presentation. (So don’t try to fit all the information in – use the guidelines from “How to Avoid Death by PowerPoint”)
  • The purpose is to give you practice creating presentation slides, based on the information presented in the TED Talk “How to Avoid Death by PowerPoint.”

Excellent! - A

Very Strong - B

Competent - C

Not Yet Competent

Criterion Value

Appropriateness of the material for a slide

There are excellent reasons for presenting the information visually

There are good reasons to present the information visually

The information could be presented as or more effectively through writing or the reason for the image isn’t clear.

50%

Format, physical appearance

· Slides follow the advice presented in the TED Talk

· Slides are sophisticated in appearance

· Slides follow the advice presented in the TED Talk

Slides are clear and easy to understand

The ideas presented in the TED talk don’t appear to be considered.

Slides styles may be unprofessional or unclear.

50%

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Explanation & Answer

Attached.

Student’s Name
Institution Affilaition

•Interview Process and Schedule
-Date, time and interview
appointment
•Interviewees’ Information
-Work, her responsibilities, and
background
•Opening Statement (Ice
Breaker)
-Introducing myself to the
interview
-ask permission to record





In developing the interview questions, reflective and
interrogative processes were used to achieve effective
and efficient interview questions
Good questions do not always result in good
research, but poorly developed question conceives
bad results and creates problems that affect continuity
processes of the interview.





Use of emotional appeals
Outline the findings of the interview.
Discuss the importance of the each questions and its
objectives


Running head: WORKPLACE WRITING PROJECT

Workplace Writing Project
Student’s Name

Institution Affiliation

1

WORKPLACE WRITING PROJECT

2

PART ONE

A.

Interview Process and Schedule

First, I retrieved contact information from the manager of a local international luxury
hotel on the company's website. I then emailed our request for the interview with her personal
assistants (PA) about the interview request. They responded to me, and I was given a manager’s,
enabling me to book for an appointment for the interview.
i. Interviewees’ Information

Ms. Helen is a hospitality manager in one of the International Luxury Hotel and Resort in our
area. After making contact with her assistant, I book an appointment, which was dated 10th April
2020 from 11.00AM. Thus, she spared us time to conduct the interview, and the interview took
30 minutes.

ii.

Opening Statement (Ice Breaker)

Good morning! We have to keep social distancing and protect ourselves. First, I want to say
thank you for accepting take this interview. My name is ………………..from
……………University undertaking a master's degree in ……………………. Upon my course
completion, I have to conduct research and choose hospitality industries as my area of research. I
read an article about the high turnover rate of generation Y within hospitality. As such, the
purpose of this study is to find out one motivational factor for generation Y and find strategies
that can help in reducing the high turnover rate of the Generation Y employees in the hospitality

WORKPLACE WRITING PROJECT

3

industries. With your permission, I would like to take notes and record our conversation, which
helps in analyzing the study. Once again, thank you for your time.

PART TWO

B. Lessons Learned in Writing down Interview Questions

In developing the question in the research, reflective and interrogative processes were used to
achieve effective and efficient interview questions. Thus, an effective question shapes the
direction of the research study (Agee, 2008). Research is a complex process whereby having
well-framed questions does not always result in good research; however; poorly developed
question conceives bad results and creates problems that affect continuity processes of the
research study. Questions play an important role in research since it's the starting point of
research. Once the good questions are formulated, research can start. Therefore research about
the field and topics that the research intends to achieve in developing the questions. Also, the
incorporation of the research objectives in the interview questions helps in developing quality
questions. Also, interview research questions articulate what a researcher is enquiring about the
perspectives of the groups involved, i.e., generation Y and hospitality industries in the study.
Therefore, research questions must be specific with the aim of getting particular responses. The
questions for each interviewee should aim to collect related information to achieve the research
objectives. Also, developing research questions demonstrates that you have taken the first step to
complete the research method. Thus, reflective and interrogative processes help in developing
the questions related to the research objectives, and those help in achieving the research goals.

C. Interview Scripts

WORKPLACE WRITING PROJECT

4

In-Person Interview questions for Ms. Helen (Manager of International Luxury Hotel and
Resort)
Me: How long have you worked in the hospitality industry?
Ms. Helen: I have worked for the last twenty-four years in hospitality industries at
different capacities and in different organizations.
Me: What are the challenges the hospitality industry experiencing?
MS. Helen: we are experiencing hardships in retaining the best employees and recruiting
qualified candidates.
Me: What do think has contributed to a higher turnover rate in the Hospitality industry?
Ms. Helen: There is a need generational to be involved more in the hospitality industries
serving at different capacities to change the perceptions about the jobs in this industry.
Also, we do not have enough employees; thus, employees are covering two-shift, and
they have to complete the volume of work. This causes stress making the quit their jobs.
Me: Why do generation Y employees are not motivated to work in hospital industries?
Ms. Helen: one, the reason is that the industry is still under the traditional structure. Also,
the lack of teamwork and collaboration is causing this to lack interest in the jobs in the
hospital industry.
Me: Which measures as a manager are you tak...


Anonymous
Really helped me to better understand my coursework. Super recommended.

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