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Discussion On Content Regulation
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Discussion On Content Regulation
Today, Facebook has become a public platform were users can share important information regarding their everyday activities. Thus, the idea of ...
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Degree Of Alignment
Review the companies listed in the case studies portion of the textbook. Choose 1 of the companies to use for all weekly a ...
Degree Of Alignment
Review the companies listed in the case studies portion of the textbook. Choose 1 of the companies to use for all weekly assessments. Complete the ...
Criminal Law Savannah Technical College Business Law Concepts Discussion
Law
is always evolving. It slowly changes over time in response to its
environment. In business, new types of produc ...
Criminal Law Savannah Technical College Business Law Concepts Discussion
Law
is always evolving. It slowly changes over time in response to its
environment. In business, new types of products, services and practices
drive the development of law as it is forced to adapt to situations we
can’t even think about today. A great example is the “gig” economy
created by companies such as Uber and Lyft and their “do it yourself”
ride service.What
new developments do you think will present the need to rethink and
re-evaluate how business law concepts apply today or in the future?
Campbellsville University Different Types of Virtual Private Network Discussion
There are four types of VPN. Name them and give an example of when I should use that type. Do you think there will be the ...
Campbellsville University Different Types of Virtual Private Network Discussion
There are four types of VPN. Name them and give an example of when I should use that type. Do you think there will be the need for more types of VPN? Why?
UMGC Wk 1 Information Systems the Evergreen Software in Swingle Company Discussion
From Instructor....minimum 300 words Before participating in the Week 1 Discussion, Everyone should
watch the short video ...
UMGC Wk 1 Information Systems the Evergreen Software in Swingle Company Discussion
From Instructor....minimum 300 words Before participating in the Week 1 Discussion, Everyone should
watch the short video What is an Information System? This will help
develop a common understanding of information systems. As mentioned in this week’s reading, Introduction to Information Systems
(Week 1 Content), understanding how businesses use information technology
effectively is a critical skill in today’s business world. Often a
position is established for the role of a business analyst, which may reside
either within a functional department or the Information Technology (IT)
department. Throughout this course, you will be approaching a Case Study
and series of staged assignments from the role of a Business Analyst in the IT
Department. Think of the business analyst role as the liaison between a
functional department and IT who helps analyze business processes, gather
requirements from key stakeholders, and identify technology solutions to
benefit the business. Aligning technology solutions or information
systems to help the organization achieve its business strategy is an important
part of maximizing the investment in IT. To help you understand this role and the importance of information
systems, this week’s discussion focuses on analyzing how a business uses an
information system for STRATEGIC purposes. Each member of Group 1 should do
some research, or draw from his or her own experience, and tell us about a
company that used an information system for STRATEGIC
purposes. Please be sure to tell us what the strategy was that they were
working toward. There are many examples in the Course Content reading,
but our discussion will be much richer if you select something that is not
covered there. Be sure you're not just discussing their business strategy but
also including the use of information systems to enable that strategy.
Searching on a company's mission and strategic goals can help you align the
pieces. To sum up, every post (initial post or reply) should be supported by
relevant information rather than simply express an opinion. Prove your
point by a) citing external research, b) citing readings from the class
content, or c) providing detailed examples of personal experiences that
are relevant and support your position on the topic. Be sure to read the
instructions and the grading rubric for classroom discussions and participation
that is posted at the top of the Weekly Discussions forum. These instructions
remain visible throughout the 8 weeks.Students responsible for replying: Replied to a minimum of three classmates’ postings by Sunday
midnight Eastern Time with substantive relevant postings, adding value to the
discussion, incorporating relevant research correctly, and demonstrating
student’s understanding of the concepts.Reply to thisSwingle is a company that focuses on creating the best outdoor
experiences year around. Their primary duties consist of lawn care,
pesticide and herbicide applications for both trees and lawns, as well
as arbor care. The foundation for how they see their company and what
their expectations are for the employees and customer retention is top
priority at Swingle. While the income is coming from the manual labor
performed by the field technicians, the office staff completes work
behind the scenes to help the company work efficiently. In order to keep
up with the expanding company, Swingle used a program called Evergreen.
Evergreen was a way to categorize customers from geographical regions
in the area as well as unique services each customer was to receive that
year. As a representative for that company using the software
Evergreen, the product allowed for seamless transitions of customer
relations in all fields of operation. The biggest advantages to using
the software include; tracking existing services as well as up-selling
new services and the ease of changing services, the simplicity of
tracking down a sales representative, and communicating with other
employees.The software application allowed for each customer to have their own
customer number and a unique page. If a customer called an employee or
an employee called an existing customer they could retrieve their
information from imputing the customer’s specific identification number.
The upgrade to the Evergreen software was a positive noticeable change
from the start. On each customer page consisted of all current
applications they had scheduled as well as the ability to create or add
new services depending on customer preferences. At the ease of a click,
customer care representatives, or CCRs, were able to treat each customer
as an individual and create a relationship with that customer. They
achieved this because they were able to talk about the services that
existed rather than arbitrarily trying to sell a product. Swingle new
that if the customer was a happy existing customer, the CCR would have
an easier time up-selling that customer on another service by first
being personable. If the CCR could engage in a conversation regarding an
existing service that was done, or a service being done in the future,
the likelihood of driving that conversation towards up-selling would be
an easy direction to go. Evergreen was the foundation of how that sale
could be done so seamlessly. On the contrary, If the customer was no
longer interested in services at Swingle, a simple click on the cancel
button would cancel all services tied with that account. The CCRs would
then send out an “SOS” which stood for “Save Our Sale” to the Arborist
in that region to reach out to the existing customer. While the action
could come across as redundant for the customer, the hope is that if the
CCR could not save the sale, maybe the arborist who has met with the
customer personally would have a better chance of changing their mind.
Evergreen would not let you call another customer until the SOS was sent
to the representative or the department manager.After the sale was completed the next step was contacting the
regional certified arborist. The software application made that
incredibly easy to do so. At the top right corner of the screen was the
rep for the given area. The CCRs were able to put the customer on hold,
call the sales rep who would finalize the sale, and return the call back
to the customer in a matter of minutes to verify or answer any
additional questions the customer might have. This application allowed
for a fast and responsive attitude that had a high report of excellence
from customers and employees alike. Between recorded phone numbers,
company email addresses, and instant messaging, the ease of contacting
the rep to finalize the sale was handled smoothly thanks to the software
application Evergreen. The application created a database of every employee within the
company at all of the existing branches. Automatically generated emails
upon hire, phone numbers (both cell phones and office landlines), and
instant messaging between office staff created an environment of a
well-oiled machine. Evergreen was able to track and alert email
responses and instant messaging to create efficiency in technological
conversation. At the start of every day and at 12pm every day, an alert
would come on to remind everyone to check their email. Typically, it was
done routinely by most employees since the function was one of the tabs
at the top of the screen. But it was just another way the application
was helping run the company behind the scenes.Overall, what Swingle was doing is not something unheard of and it is
not groundbreaking. Hundreds of companies use this model to keep the
employee-customer relationship strong, it just usually consists of
having a different name for the software. However, when Swingle bought
the Evergreen software it created a noticeable strategic upgrade in the
day-to-day functions that kept Swingle prominent up until they were
bought out by SavATree in late 2016.
COMM 100 Grossmont College Process of Perception Discussion
This week, we have learned about the process of Perception. This information, combined with knowledge of the process ...
COMM 100 Grossmont College Process of Perception Discussion
This week, we have learned about the process of Perception. This information, combined with knowledge of the process of Communication and an understanding of our Self Concept, helps us begin to establish a foundation for developing greater awareness of how much our perceptions of ourselves and the world around us impact our experiences. Be sure to read this entire page.
Part One: As you write your initial post, please think about and respond to both of the prompts below and write in a way that encourages your reader to reflect and be motivated to engage with you in a discussion. Be thorough by supporting your assertions with evidence, making direct reference to course concepts, and using course terminology throughout.
Discussion Questions:
Please watch the following video:
In 2-3 sentences, reflect on "stories" you were told as a child. We are not talking about literal stories (although those may be part of what makes up the worldview you were handed), we are using Adichie's metaphorical definition of stories; what you were told and the life experiences you have had. What are some "stories" you grew up with that distorted your worldview? How does Adiche's message relate to the perceptual tendencies we learned about this week? Thoughts about how you could be more mindful of perceptual tendencies so you can "get out ahead" of them when they are influencing your thinking?
Please watch the following animated video clip:
2a) What, in your own words, is the difference between sympathy and empathy? How does it feel to have someone respond to you with sympathy? With empathy? Don't just say "it feels good" or "it feels bad," explore in a meaningful way what happens to you in these circumstances.
2b) How do you think empathy is related to perception?
Part Two: Engage in a discussion with the classmates in your discussion group using the following 3CQ format (Compliment - "I liked that...", Connect - "Something else I read this week that addresses what you are talking about was...", or "I experienced something like that when...", Comment - "what I would add to your post is that...", "I came to a different conclusion on this because...", and Question - "I wonder why...", "what might happen if...", "I'm curious what you think about...". Make sure your responses add meaningfully to the discussion and help move it along.
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Most Popular Content
4 pages
Discussion On Content Regulation
Today, Facebook has become a public platform were users can share important information regarding their everyday activitie ...
Discussion On Content Regulation
Today, Facebook has become a public platform were users can share important information regarding their everyday activities. Thus, the idea of ...
3 pages
Degree Of Alignment
Review the companies listed in the case studies portion of the textbook. Choose 1 of the companies to use for all weekly a ...
Degree Of Alignment
Review the companies listed in the case studies portion of the textbook. Choose 1 of the companies to use for all weekly assessments. Complete the ...
Criminal Law Savannah Technical College Business Law Concepts Discussion
Law
is always evolving. It slowly changes over time in response to its
environment. In business, new types of produc ...
Criminal Law Savannah Technical College Business Law Concepts Discussion
Law
is always evolving. It slowly changes over time in response to its
environment. In business, new types of products, services and practices
drive the development of law as it is forced to adapt to situations we
can’t even think about today. A great example is the “gig” economy
created by companies such as Uber and Lyft and their “do it yourself”
ride service.What
new developments do you think will present the need to rethink and
re-evaluate how business law concepts apply today or in the future?
Campbellsville University Different Types of Virtual Private Network Discussion
There are four types of VPN. Name them and give an example of when I should use that type. Do you think there will be the ...
Campbellsville University Different Types of Virtual Private Network Discussion
There are four types of VPN. Name them and give an example of when I should use that type. Do you think there will be the need for more types of VPN? Why?
UMGC Wk 1 Information Systems the Evergreen Software in Swingle Company Discussion
From Instructor....minimum 300 words Before participating in the Week 1 Discussion, Everyone should
watch the short video ...
UMGC Wk 1 Information Systems the Evergreen Software in Swingle Company Discussion
From Instructor....minimum 300 words Before participating in the Week 1 Discussion, Everyone should
watch the short video What is an Information System? This will help
develop a common understanding of information systems. As mentioned in this week’s reading, Introduction to Information Systems
(Week 1 Content), understanding how businesses use information technology
effectively is a critical skill in today’s business world. Often a
position is established for the role of a business analyst, which may reside
either within a functional department or the Information Technology (IT)
department. Throughout this course, you will be approaching a Case Study
and series of staged assignments from the role of a Business Analyst in the IT
Department. Think of the business analyst role as the liaison between a
functional department and IT who helps analyze business processes, gather
requirements from key stakeholders, and identify technology solutions to
benefit the business. Aligning technology solutions or information
systems to help the organization achieve its business strategy is an important
part of maximizing the investment in IT. To help you understand this role and the importance of information
systems, this week’s discussion focuses on analyzing how a business uses an
information system for STRATEGIC purposes. Each member of Group 1 should do
some research, or draw from his or her own experience, and tell us about a
company that used an information system for STRATEGIC
purposes. Please be sure to tell us what the strategy was that they were
working toward. There are many examples in the Course Content reading,
but our discussion will be much richer if you select something that is not
covered there. Be sure you're not just discussing their business strategy but
also including the use of information systems to enable that strategy.
Searching on a company's mission and strategic goals can help you align the
pieces. To sum up, every post (initial post or reply) should be supported by
relevant information rather than simply express an opinion. Prove your
point by a) citing external research, b) citing readings from the class
content, or c) providing detailed examples of personal experiences that
are relevant and support your position on the topic. Be sure to read the
instructions and the grading rubric for classroom discussions and participation
that is posted at the top of the Weekly Discussions forum. These instructions
remain visible throughout the 8 weeks.Students responsible for replying: Replied to a minimum of three classmates’ postings by Sunday
midnight Eastern Time with substantive relevant postings, adding value to the
discussion, incorporating relevant research correctly, and demonstrating
student’s understanding of the concepts.Reply to thisSwingle is a company that focuses on creating the best outdoor
experiences year around. Their primary duties consist of lawn care,
pesticide and herbicide applications for both trees and lawns, as well
as arbor care. The foundation for how they see their company and what
their expectations are for the employees and customer retention is top
priority at Swingle. While the income is coming from the manual labor
performed by the field technicians, the office staff completes work
behind the scenes to help the company work efficiently. In order to keep
up with the expanding company, Swingle used a program called Evergreen.
Evergreen was a way to categorize customers from geographical regions
in the area as well as unique services each customer was to receive that
year. As a representative for that company using the software
Evergreen, the product allowed for seamless transitions of customer
relations in all fields of operation. The biggest advantages to using
the software include; tracking existing services as well as up-selling
new services and the ease of changing services, the simplicity of
tracking down a sales representative, and communicating with other
employees.The software application allowed for each customer to have their own
customer number and a unique page. If a customer called an employee or
an employee called an existing customer they could retrieve their
information from imputing the customer’s specific identification number.
The upgrade to the Evergreen software was a positive noticeable change
from the start. On each customer page consisted of all current
applications they had scheduled as well as the ability to create or add
new services depending on customer preferences. At the ease of a click,
customer care representatives, or CCRs, were able to treat each customer
as an individual and create a relationship with that customer. They
achieved this because they were able to talk about the services that
existed rather than arbitrarily trying to sell a product. Swingle new
that if the customer was a happy existing customer, the CCR would have
an easier time up-selling that customer on another service by first
being personable. If the CCR could engage in a conversation regarding an
existing service that was done, or a service being done in the future,
the likelihood of driving that conversation towards up-selling would be
an easy direction to go. Evergreen was the foundation of how that sale
could be done so seamlessly. On the contrary, If the customer was no
longer interested in services at Swingle, a simple click on the cancel
button would cancel all services tied with that account. The CCRs would
then send out an “SOS” which stood for “Save Our Sale” to the Arborist
in that region to reach out to the existing customer. While the action
could come across as redundant for the customer, the hope is that if the
CCR could not save the sale, maybe the arborist who has met with the
customer personally would have a better chance of changing their mind.
Evergreen would not let you call another customer until the SOS was sent
to the representative or the department manager.After the sale was completed the next step was contacting the
regional certified arborist. The software application made that
incredibly easy to do so. At the top right corner of the screen was the
rep for the given area. The CCRs were able to put the customer on hold,
call the sales rep who would finalize the sale, and return the call back
to the customer in a matter of minutes to verify or answer any
additional questions the customer might have. This application allowed
for a fast and responsive attitude that had a high report of excellence
from customers and employees alike. Between recorded phone numbers,
company email addresses, and instant messaging, the ease of contacting
the rep to finalize the sale was handled smoothly thanks to the software
application Evergreen. The application created a database of every employee within the
company at all of the existing branches. Automatically generated emails
upon hire, phone numbers (both cell phones and office landlines), and
instant messaging between office staff created an environment of a
well-oiled machine. Evergreen was able to track and alert email
responses and instant messaging to create efficiency in technological
conversation. At the start of every day and at 12pm every day, an alert
would come on to remind everyone to check their email. Typically, it was
done routinely by most employees since the function was one of the tabs
at the top of the screen. But it was just another way the application
was helping run the company behind the scenes.Overall, what Swingle was doing is not something unheard of and it is
not groundbreaking. Hundreds of companies use this model to keep the
employee-customer relationship strong, it just usually consists of
having a different name for the software. However, when Swingle bought
the Evergreen software it created a noticeable strategic upgrade in the
day-to-day functions that kept Swingle prominent up until they were
bought out by SavATree in late 2016.
COMM 100 Grossmont College Process of Perception Discussion
This week, we have learned about the process of Perception. This information, combined with knowledge of the process ...
COMM 100 Grossmont College Process of Perception Discussion
This week, we have learned about the process of Perception. This information, combined with knowledge of the process of Communication and an understanding of our Self Concept, helps us begin to establish a foundation for developing greater awareness of how much our perceptions of ourselves and the world around us impact our experiences. Be sure to read this entire page.
Part One: As you write your initial post, please think about and respond to both of the prompts below and write in a way that encourages your reader to reflect and be motivated to engage with you in a discussion. Be thorough by supporting your assertions with evidence, making direct reference to course concepts, and using course terminology throughout.
Discussion Questions:
Please watch the following video:
In 2-3 sentences, reflect on "stories" you were told as a child. We are not talking about literal stories (although those may be part of what makes up the worldview you were handed), we are using Adichie's metaphorical definition of stories; what you were told and the life experiences you have had. What are some "stories" you grew up with that distorted your worldview? How does Adiche's message relate to the perceptual tendencies we learned about this week? Thoughts about how you could be more mindful of perceptual tendencies so you can "get out ahead" of them when they are influencing your thinking?
Please watch the following animated video clip:
2a) What, in your own words, is the difference between sympathy and empathy? How does it feel to have someone respond to you with sympathy? With empathy? Don't just say "it feels good" or "it feels bad," explore in a meaningful way what happens to you in these circumstances.
2b) How do you think empathy is related to perception?
Part Two: Engage in a discussion with the classmates in your discussion group using the following 3CQ format (Compliment - "I liked that...", Connect - "Something else I read this week that addresses what you are talking about was...", or "I experienced something like that when...", Comment - "what I would add to your post is that...", "I came to a different conclusion on this because...", and Question - "I wonder why...", "what might happen if...", "I'm curious what you think about...". Make sure your responses add meaningfully to the discussion and help move it along.
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