SAMPLE ♦ contact info EDUCATION / CERTIFICATIONS • • • • • PMP Certification – Project Management Institute May 2020 M.S. in Health Informatics Administration- University X May 2020 B.S. in Human Development- University Y 2012 Certificate of Achievement in Allied Health Sciences- Jr. College X 2010 Medical Terminology/CPR Certified- 2010-Current SKILLS AND QUALIFICATIONS • • • • • • • • • • • Understanding of current health care trends and strategies as they relate to healthcare and healthcare IT Knowledge of computerized health record systems, patient rights and patient confidentiality Excellent organizational and effective communication skills with attention to details Analytic, critical thinking, decision making, and problem-solving skills Excellent oral and written communication skills, including knowledge of imperative health related terms Adaptability to high paced healthcare environments and tolerant to stressed situations Knowledge of project management methodologies and presentation skills Independent, self-starter attitude with proven ability to meet deadlines with minimal supervision Ability to collaborate and influence management and medical staff Determination, diplomacy, and leadership skills Proficient computer skills including knowledge of EPIC and Cerner EMR systems, SharePoint, MS Office including MS Project, Windows and Mac OS PROFESSIONAL EXPERIENCES KECK MEDICINE OF USC- Healthcare IT Project Manager • • • • • KAISER HEALTH – Executive Assistant/Project Manager • • • • • • • • Sept 2016-Dec 2018 Provided project management and executive administrative support to ensure timely completion of projects and tasks Supported medical group CEO, CFO, COO, AND CAO with all administrative duties, maintained calendars, scheduled appointments/meetings through Outlook/Skype, prepared confidential reports and meeting minutes Assist program managers with planning, dashboard management, resource identification, tracking, and oversight of internal/external deadlines to ensure continuity and on-time project completion Coordinated calendars, meeting planning, recording of minutes, and action item tracking Supported Project Managers with the implementation of Healthcare Service Lines, including Oncology and Geriatrics Coordinated and prepared for all special events, off site meetings, travel arrangements, and retreats for Executives Interacted with physicians, hospital staff, patients, and visitors on a daily basis to resolve or direct issues Proofread and edited Administrative and Hospital policies and procedures, physician and employee newsletters, as well as all letters/reports written by others for signatures of CEO, CFO, COO, or CAO. KAISER HEALTH- ED Medical Scribe • • • • Feb 2019-Current Manage multiple healthcare IT projects for a large healthcare organization within the IS PMO department Responsible for the successful analysis, initiation, planning, execution, monitor & control, and closeout of projects Handle diverse set of healthcare processes including applications, interfaces, supporting technology and infrastructure Proficient in managing strategic initiatives and communicate effectively with executive level personnel, verbally and in wirting Strong project planning, project execution and closeout abilities as defined by the Project Management Institute (PMI) Oct 2014- Sept 2016 Accompanied ED physicians during patient interviews, along with Code 3 and Code Blue responses Documented HPI, PMH, ROS, and bedside physical examination on EPIC system Transcribed all ancillary test results, including any lab tests, imaging, ECGs, and ABGs Managed sensitive and confidential materials such as patient health records, effectively communicated to ED providers the status of their patients, and maintained prompt and organized responses in a high-stress work environment