Employee Empowerment at Zappos.com

Aug 14th, 2014
Anonymous
Category:
Business Finance
Price: $5 USD

Question description

Since its founding in 1999, Zappos has quickly become one of the most successful online retailers of shoes and merchandise. The company has also developed a reputation for its unique internal culture that has been created for its employees. The following article provides an overview of an interview with Tony Hsieh, CEO of Zappos.com.

mod06_zappos_article.pdf


After reading this article, write a one-page paper that provides an analysis of the culture that has been created for employees at Zappos. Be sure to answer the following questions:

  • In your opinion, what are some specific things that would make working at Zappos a fun and rewarding experience?
  • Zappos has made it a priority to empower its employees and enable them to make more decisions. What are some specific ways in which Zappos employees are empowered?
  • How does empowering the employees at Zappos lead to a better experience for customers?
  • Do you believe that the Zappos approach to empowering employees and creating a fun work environment is something that should be followed by other companies? Why or why not?

Tutor Answer

(Top Tutor) whgrab
School: UT Austin
PREMIUM TUTOR

Studypool has helped 1,244,100 students

Review from student
Anonymous
" Top quality work from this guy! I'll be back! "
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1828 tutors are online

Brown University





1271 Tutors

California Institute of Technology




2131 Tutors

Carnegie Mellon University




982 Tutors

Columbia University





1256 Tutors

Dartmouth University





2113 Tutors

Emory University





2279 Tutors

Harvard University





599 Tutors

Massachusetts Institute of Technology



2319 Tutors

New York University





1645 Tutors

Notre Dam University





1911 Tutors

Oklahoma University





2122 Tutors

Pennsylvania State University





932 Tutors

Princeton University





1211 Tutors

Stanford University





983 Tutors

University of California





1282 Tutors

Oxford University





123 Tutors

Yale University





2325 Tutors