QUESTION 1Which of the following is not a phase of the labor relations process?The state of the economy is usually referred to by indicating movement among such quantitative indicators as inflation, unemployment, and productivity.Negotiation of the labor agreement, including appropriate strategies, tactics, and impasse resolution techniques.The rights and responsibilities of management and union officials to abide by applicable laws and labor agreement (contract) terms.Administration of the negotiated labor agreement.QUESTION 2Which of the following is something a labor relations management consultant would be hired to do?Design and present the employer’s response during a formal union organizing campaign.Hire and train new managers.Break up union organization.Help redesign the floorplan and layout of a production facility to ensure employee safety.QUESTION 3Which of the following is not one of the strategies used by the Knights of Labor, founded in 1869?Actively avoiding the use of strikes.Educating members and citizens as to the perceived evils of the existing industrial system.Encouraging the creation of producer and consumer cooperatives.Creating a new political party.QUESTION 4The Pullman Strike of 1894 assumed significance because:It promoted the use of railroads as a better mode of transportation.It progressed from a nationwide strike in one industry to nearly involving all industries.The Pullman company sold more railroad cars.It excluded minority groups from joining the union.QUESTION 5The person in a craft union who may be the first person on the job or the most senior employee, and handles employee grievances as well as contacting the business agent is the:Shop Steward.Union secretary.International union representative.Watchdog.QUESTION 6Differentiate among the business agent of a local union, a shop steward, and an international union representative. How do their roles differ?QUESTION 7Discuss your opinion regarding whether unions are still relevant and necessary in today’s work environment. What other means might be used to ensure ‘‘employee voice’’ in the workplace?QUESTION 8Discuss some employer tactics used to prevent or minimize union membership growth prior to the passage of the National Labor Relations (Wagner) Act in 1935. Which, if any, of these tactics would be lawful today? What anti-union tactics are used today?QUESTION 9How were the yellow-dog contracts and labor injunctions used to limit activities of union organizers or slow union growth?QUESTION 10Although the National Labor Relations Act gives employees certain rights, these rights are not unlimited. Discuss.

Please respond to the question below with a minimum of 100 words. Considering your own values, beliefs, and practices related to verbal and nonverbal communication, how might your values, beliefs, and practices related to communication conflict with people from different cultural groups in your community?*In reference to culture, I am of African American decent