New York University Project Information & Communication Management Final Exam Questions

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11 short answer questions final exam writing.

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NAME_____________________________ Project Information and Communication Management The exam has 11 questions and you have 24 hours to complete and submit into Assignments. No late submissions will be accepted. This is an INDIVIDUAL assignment and no collaboration with others is allowed. Please be concise in your responses: 1. In creating organizational wide key messages, what are 4 questions you would anticipate stakeholders outside the project team asking about your project? Describe the 5 steps to create and approve the message process. How do you know you are giving the right message to the right audiences? (10 points) 2. Within the Project Control process, name and describe 3 project control tools used in this phase. Can you give one specific examples of techniques used in each of your 3 project control tools? (10 points) 1 NAME_____________________________ 3. Why do we discuss ‘Power’ in relation to effective communications? Describe 3 SOURCES of ‘Power’ and describe an example of each in use. (10 points) 4. How would communication to project teams differ under a ‘Waterfall’ versus ‘Agile’ project environment? What are similarities? (10 points) 2 NAME_____________________________ 5. A pharmaceutical client has lost the patent to a drug that drives 20% of its annual revenues. The company is currently very ‘siloed’ and there is a lack of collaboration and knowledge sharing among various Research and Development (R&D) and sales teams. Company leadership wants to promote greater collaboration as workers and resources are in constant demand. Two managers each need a new team member for their own project. However there is only one person available so not enough workers for both projects. Name and describe your use of 4 solutions and specific actions to resolve this issue and have the 2 managers collaborate and work together, not against each other. (10 points) 6. Describe 4 ways to GATHER REQUIREMENTS that will be used in a Work Breakdown Structure. What are the advantages and disadvantages of each method? Why do we need to document a WBS? (10 points): 7. Within a RACI chart, what are some potential issues if there are too many ‘A’s found in a particular role? Why is the RACI document important? How would you ensure key stakeholder agree and align on a RACI chart? (10 points) 3 NAME_____________________________ 8. How does corporate culture influence communication? Describe an example in detail of 1) how corporate can help your communication goals and 2) how culture can hinder your communications (10 points) 9. Company XYZ has been aware that their production of widgets will not continue to satisfy clients' demands. They have seen an increase of 10% year after year for widgets over the last 5 years with no end in sight for the increase in demand. The CEO had asked an internal team to review current manufacturing processes and propose changes to the processes, along with upgrades to equipment to meet the demands for the future. When the team's proposal was submitted to the CEO, it recommended an upgrade to manufacturing equipment and a redesign of the production line processes. Please describe the specific steps you would take from concept to closure to ensure communication promotes coordination, mitigates project risk, and fosters adoption of the new equipment and processes. State at least 2 specific actions from EACH STAGE of the project management lifecycle (EACH STAGE FROM CONCEPT TO CLOSURE) (10 points) 4 NAME_____________________________ 10. Why is the purpose of the Project Closing Process? Give an example of the information typically collected as part of Lessons Learned. (3 points) 11. Please select 2 tools or techniques below related to the project communication management process and explain: 1) the purpose and value each tool provides 2) detailed considerations for how to best create or use the tool/technique. ▪ Stakeholder Register ▪ Project Communication Management Plan ▪ Communications Requirements Analysis ▪ Meetings (7 points) 5
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Attached.

NAME_____________________________
Project Information and Communication Management
The exam has 11 questions, and you have 24 hours to complete and submit into Assignments. No late
submissions will be accepted. This is an INDIVIDUAL assignment, and no collaboration with others is allowed.
Please be concise in your responses:
1.

In creating organizational-wide key messages, what are 4 questions you would anticipate stakeholders outside the
project team asking about your project? Describe the 5 steps to create and approve the message process. How do
you know you are giving the right message to the right audiences? (10 points)
The main questions anticipated from the stakeholders include:
1. What is our approach to implementing the project?
2. What is our organization doing to comply?
3. How does the project impact each role?
4. How are we minimizing the impact on our customers?
5. Why is it essential to comply with the project?
There are five steps to creating and approving the message process. In every stage, it is necessary to know
that the right message is given to the right audience. The first step is defining the audience. The audience incorporates
the people who will be impacted by the project implementation of the new systems. To know if the message is
delivered to the right audience meeting with groups that understand and communicate with the audience internally is
essential. The second step is understanding the target audience. This helps in developing impactful communications.
During this stage, individuals need to understand the degree at which the project impacts the audience. This will help
in understanding where and how much communication is needed. The third step is prioritizing the target audience.
Individuals need to consider every impacted person and rank their importance to help in allocating resources
effectively. The fourth step is determining the key messages. In this stage, individuals need to consider what messages
need to be created. The last stage is determining the channels of transmitting the messages then make an informed
decision on what needs to be used.

2.

Within the Project Control process, name and describe 3 project control tools used in this phase. Can you give one
specific examples of techniques used in each of your 3 project control tools? (10 points)
Within the project control process, there are three tools, each with different functions. These tools include
Workplan and issues log, budget and financial measures and scope and quality, also known as the six sigmas. Workplan
and log issues are used for structuring the project completion date, which is determined in terms of change priorities.
For higher priorities, applications need to be changed to be useful or operable, and legal requirements need to be met.
For medium priorities, changes are required for the environment significant performance, and cost postponement is
high. For lower expectations, there is a need for corrections and enhancements to automate new functions.
The budget and financial measure help in project cost and adding value to the organization. This is
determined through a cost-benefit analysis that has several cost considerations, including opportunity cost, hidden
cost, marginal cost, time value of money, discounted cash flow, cost of capital, economic life, and terminal value.
Scope and quality are essential for customer expectations and performance. An example of these tools is six
sigma. Every sigma that an individual departs from the average becomes more improvable. Many six sigmas define
failures by measuring deviations that lead to the quality of the product. Six Sigma represents the final goal to higher
heights of client satisfaction.

3.

Why ...


Anonymous
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