Interpersonal Professional Communications

timer Asked: Sep 10th, 2013
account_balance_wallet $15

Question description

Discuss the following: Select one of the scenarios. Using the information from the reading, discuss how an assertive person would communicate his/her message. Include an example of what the person would say, and a description of how the person would communicate the message.


A. Terry is the head of her department at a mid-size medical office. A young lady who works for Terry has started coming to work late every day and is extremely moody. Terry needs to give the employee a verbal warning. If Terry was an assertive person, what would he say to the employee?

B. Joanne is a new employee in the healthcare clinic. She is trying to concentrate on some important work. However, a few of her co-workers are laughing and horsing around. Joanne needs to communicate to her workers what she needs them to do. If Joanne was assertive, what would she say to her co-workers.

C. Javier, your manager, is always talking fast, and is known to interrupt your work to ask u questions about the projects. Today he walks up behind u when u r using the company phone for a personal call. "How much longer do u plan to be?" What would an assertive person say to Javier?


1. Read the 3 scenarios

2. Select ONE scenario to discuss.

 3. Looking at the link OhBjgPIE) to view a video on assertive.

4.Think about what an assertive communicator would say to the audience (recipient). Post a description and a example of what the communicator would say.

Grading: To receive full participation points, u must meet the following criteria:

Content: Content of post and replies r relevant to the discussion question. Use of valid reference from reading/presentations/external sources.

Syntax and Structure: No more than 2 errors in spelling/grammar/punctuation/capitalization. Posts r at least 1 paragraph in length. Paragraph comprised of least 5 complete sentences.

Tone: Tone of post r objectives-based/professional/respectful/supportive/positive.




Tutor Answer

School: University of Maryland

flag Report DMCA

Thanks, good work

Similar Questions
Hot Questions
Related Tags

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors