CSS 145 Academy of Careers and Technology History of Papa Johns Questions

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CSS 145

Academy of Careers and Technology

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Please watch video. Then answer the questions. the PAPa Johns is the case.

Watch the video about the history of Papa John’s https://www.youtube.com/watch?v=6y4rBcvQtJw and then click through the Papa John’s website: https://www.papajohns.com/company/index.html.

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:Project 3 Case Study: Papa John’s Project Description: Watch the video about the history of Papa John’s https://www.youtube.com/watch?v=6y4rBcvQtJw and then click through the Papa John’s website: https://www.papajohns.com/company/index.html. Answer the following questions: 1) Have you ever ordered a Papa John’s pizza? If so, what was your experience with service and product quality? Are you a regular customer or do you typically order from another company? Why? 2) Based on what you have learned, how would you describe Papa John’s service culture? How does this culture reflect on its image and product line? a. Consider the branding and slogan. b. Consider the company’s core values. 3) Now, view this video: https://www.youtube.com/watch?v=Ox7NslbxYu8. What happened and why? Did the founder’s behavior harm the brand? How does his actions impact customer service? Submit a paragraph (4-5 sentences in your own words) per question (3 paragraphs total) FOR INSTRUCTOR USE ONLY Grading Rubric – Projects Grading accepts a start value of 100. Points will be deducted for failure to fully complete or meet the stated requirements. 90-100 = Represents work of superior quality (A); 80-89 = Represents work of good to very good quality (B); 70-79 = Represents adequate command of class content (C); 69 and below = Represents work that shows a need for development or improvement (F); 0 = Represents plagiarized work (F). Student: Instructor: Date: Project 3 Description of requirements 1) Have you ever ordered a Papa John’s pizza? If so, what was your experience with service and product quality? Are you a regular customer or do you typically order from another company? Why? 2) Based on what you have learned, how would you describe Papa John’s service culture? How does this culture reflect on its image and product line? a. Consider the branding and slogan. b. Consider the company’s core values. 3) After viewing video, answered: What happened and why? Did the founder’s behavior harm the brand? How does his actions impact customer service? Submitted a paragraph (4-5 sentences in your own words) per question (3 paragraphs total) Overall content has clarity and adequate supporting details Formatting - margins and font size appropriate Assignment was submitted by due date TOTAL YOUR SCORE: ________ Instructor Comments: Possible Points 15 20 20 20 5 5 5 10 100 Your Points
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Project 3

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Project 3
Quiz 1
Yes, I do order Papa John’s pizza between 3 to five times every month. When I compare Papa
John’s Pizza with other Pizza comp...


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