Description
Recruitment and Hiring Plan
Develop a recruitment and hiring plan.
Part One:
Create a job profile for the front desk agent position including:
- Key Duties
- Primary Candidate Requirements
- Secondary Candidate Requirements
- Candidate Interpersonal Skills/Personal Traits
- Hourly Wage - Please do your research on similar positions and economy properties in the geographic area and include an hourly rate based on your findings. Make sure to cite the websites used to determine hourly rate on your project's reference page.
Part Two:
Create a draft weekly schedule for the Front Desk to determine staffing needs. The front desk will be open from 5 a.m. to 8 p.m.seven days per week. Build a schedule making sure each front desk employee has two days off and account for a 30-minute unpaid meal break for employees working an 8-hour shift. You may want to consider having two staff members on duty during peak check in and check out days, particularly in the first couple of months of opening. The STR report may be able to provide perspective.
You have the ability to hire:
- Full-time employees working 8-hour shifts (requiring 30-minute unpaid meal break)
- Part-time employees working 4-hour shifts (no meal break needed)
- On-call employees working either 4-hour or 8-hour shifts.
Once you have completed the draft weekly schedule, indicate the number of employees you will be hiring for along with position type (example: 5 full-time, 2 part-time, and 3 on-call).
Part Three:
Create a job posting to be promoted through LinkedIn and free job posting sites. Direct resume submissions to GM@Rockiesmgmt.com.
Part Four:
Along with posting the job LinkedIn, conduct online research to determine free sites/locations to post your opportunity in the cities surrounding Zion. Include a minimum of three including name of organization, website, and phone.
Part Five:
Develop 10 interview questions to assess each candidate’s experience and interpersonal skills as they relate to the key duties and candidate requirements of the role.
Part Six:
Create a candidate evaluation form to fairly assess each applicant.
Formatting Standards
Attach a Microsoft Word document with the following proposal standards:
Headings must be left justified and underlined. Heading examples for this project include: (1) Job Profile, (2) Draft Weekly Schedule, (3) Job Posting, (4) Job Posting Site Options, (5) Interview Questions, and (6) Candidate Evaluation Form. |
Single-spaced document |
1-inch margins on the top, bottom, left, and right |
12-point font (Arial or Times Roman) |
Include a reference page listing in APA format the books, journals, industry documents, and websites you utilized to develop your project. Since your submission will not be a direct copy of information, you do not need to cite within the document. Make sure to paraphrase to avoid text with more than 3 words quoted from another source. Copying material greater than 30 words is not permitted, even with a reference. Your project will be submitted through TurnItIn plagiarism detection technology. A medium to high percentage of similarity may result in: · Substantial assignment deduction. · A failing grade for the assignment with no opportunity to submit. · Professor submitting Alleged Academic Misconduct Report form with academic sanctions ranging from failing grade on the assignment to failing grade for class. |
Explanation & Answer
Find attached
Running head: RECRUITMENT AND HIRING PLAN
Recruitment and hiring plan
Name
Course
University
1
RECRUITMENT AND HIRING PLAN
2
Job Profile
Job title: Front desk agent
Reports To: The Motel manager/ owner
Job Overview:
Comfort Inn Inc. is a motel opening its doors near Zion National Park in Utah with the view of
providing for our customers a home away from their homes. The motel is seeking to hire a Front
Desk Agent who will help the organization achieve its objective. Individuals seeking to join a
team of passionate providers of excellent service should apply to Comfort Inn Inc.
Key Duties
❖ The face of the organization, greeting, welcoming and checking guests to their quarters
❖ Meeting the demands of the guests and ensuring that they have an exceptional
experience
❖ Providing information on the motel
❖ Answering phone calls
❖ Recommending amenities that the guests can use as well as other activities they can
engage in
❖ Handling and storing the luggage of guests
❖ Handling online and phone reservations
❖ Making arrangements for the transportation of the guests
❖ Keeping a record of guests visiting the premise
Primary Candidate Requirements
❖ A high school completion degree or equivalent GED
❖ Skills for Time management
❖ Eye for details
❖ Able to multi-task
❖ Organizational skills
Secondary Candidate Requirements
❖ Experience as a Front Desk Agent.
❖ Team player
❖ A professional and well-groomed appearance
❖ Great verbal and written skills of communication
❖ Physical agility
❖ Availability for various work shifts (weekends and holidays)
Candidate Interpersonal Skills/Personal Traits
❖ Great skills in customer service
❖ Warm and Friendly
❖ Amazing interpersonal abilities
Hourly Wage
❖ The hourly wage for the position will be $10
RECRUITMENT AND HIRING PLAN
3
Draft Wee...
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