
Description
Identify and describe what was causing this conflict and how this conflict was manifested
Explain how the mediation approach/model used was effective and why another conflict management approach might have been more effective
Describe three mediation techniques that were used effectively in this session
Recommend three other mediation techniques that could have been used to resolve this dispute and explain why would be effective
Describe briefly how this conflict has helped you understand your own past experiences with conflict and how you can use this new knowledge to make you into a better mediator.
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Explanation & Answer

Attached.
Running Head: MEDIATION CONFLICT RESOLUTION
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Mediation Conflict Resolution
Name
Instructor
Institutional Affiliation
Date
MEDIATION CONFLICT RESOLUTION
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Introduction
Mediation is a form of conflict resolution technique whereby a neutral mediator helps the
conflicting parties through productive negotiation and discussion of their problems to reach an
amicable solution. The mediation process is often preferred by individuals because, in most
cases, the conflicting parties often reach a solution. The procedure is usually voluntary and the
mediator does not influence the outcome of the agreement (Hadwiger, 2017). This paper will
address the role of mediation in resolving conflicts. Specifically, this paper has five outcomes.
Firstly, the paper will identify the causation and manifestation of conflict as highlighted in the
video. Secondly, the report will assess how the mediation approach used in the video was
effective and why another conflict management technique might have been more effective.
Thirdly, the paper will describe the mediation approaches that were used in the video. Fourthly,
the paper will highlight other mediation approaches that could have been used to solve the
conflict. Lastly, the report will focus on how the conflict (highlighted in the video) has assisted
me to understand better my past experiences with conflict.
Causation and Manifestation of Conflict
The disputing parties, in this case, are Harry and Sally, who are the middle of a divorce.
The couple has a 13-year-old son, Billy. The cause of the conflict is whether or not Sally can
afford the house. Although both Harry and Sally work, Harry has been paying for the mortgage
of the house since he earns more than Sally. He is concerned that Sally insists on keeping the
house to provide Billy with a suitable home and yet she cannot afford it, based on the nature of
her job as well as her income. According to Harry, Sally cannot afford the house “even with the
child support” (7:10). Harry believes that in order to afford the house, Sally has to get another
MEDIATION CONFLICT RESOLUTION
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job. He is however concerned that no one will look after Billy if Sally gets another job. Sally
agrees that to afford the house, she needs a high-paying job (Refer to the FMM video).
Another concern of Harry is that he does not want to lose the house due to the failure of
paying the mortgage. Defaulting to pay the mortgage will mean that Billy will have no place to
stay. He believes that Sally may, in the future, request his help to assist in paying the house.
According to Sally, she can only sustain the home by either getting another high-paying job or a
second job. Nonetheless, Harry believes that the only economically viable solution is to sell the
house, divide the money obtained from the sale of the house, and then each of them purchase
another house. Another alternative solution is to delay the payment of the mortgage for some
time. The interest of both parties is for Billy to have a stable home. In other words, the key cause
of the conflict is the house the couple once shared and whethe...
