Description
Review the article below, and address the following questions in your paper:
Williams, C. (2019). The importance of IT process management: White paper. Retrieved from https://pdfs.semanticscholar.org/903d/cca38680b28ac993dc35a94f0185d6ace2c7.pd
- Discuss how your organization may evaluate or approach IT operations as a process
- Identify and discuss 2 challenges your organization may be experiencing due to current IT processes
- Research and discuss 2 different Business Process Management systems in the market today which may be of benefit to your organization in addressing the challenges identified in question 2 (https://thedigitalprojectmanager.com/bpms-bpm-software/)
- Conclude with recommendations for your organization based on your research
Explanation & Answer
Attached.
Running head: IT PROCESS MANAGEMENT
IT Process Management
Student’s Name
Institutional Affiliation
1
IT PROCESS MANAGEMENT
2
IT Process Management
1. Discuss how your organization may evaluate or approach IT operations as a process
The organization might evaluate or approach IT operations as a process in different ways.
To begin with, the management team has to consider the number of daily IT operations that
require AI to assist or take over completely. The team in charge could consider the use of
automated machines that can help to improve service delivery and predict the occurrence of
problems within the organization. Additionally, the IT department focuses on providing an ideal
operating environment that experts could use to evaluate IT-related operations or processes. The
inclusion of IT-related tools to assist in the production process helps to create realistic
expectations and overall performance of the organization (Williams & Partner, 2019). ...
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