Description
Draft a 6-page report on outcome measures, issues, and opportunities for the executive leadership team or applicable stakeholder group.Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.SHOW LESSAs a nurse leader, you may be called upon to submit a detailed report to your executive leadership team and key stakeholders that describes a quality or safety problem and its effects on outcomes, fully supported by relevant and credible data.This assessment provides an opportunity to draft such a report in which you can call attention to quality and safety issues and opportunities, effectively support your position, and lay out a plan for change.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
- Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.
- Identify typical quality and safety outcomes and their associated measures.
- Competency 3: Determine how specific organizational functions, policies, processes, procedures, norms, and behaviors can be used to build reliability and high-performing organizations.
- Analyze organizational functions, processes, and behaviors in high-performing organizations.
- Determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization.
- Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
- Competency 4: Synthesize the various aspects of the nurse leader's role in developing, promoting, and sustaining a culture of quality and safety.
- Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.
- Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
- Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
- Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Competency Map
CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.- Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.
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Questions to Consider
As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.Organizational functions, processes, and behaviors can include leadership practices, communications, quality processes, financial management, safety and risk management, interprofessional collaboration, strategic planning, using the best available evidence, and questioning the status quo on all levels.- What are some examples of organizational functions, processes, and behaviors related to the outcome measures and performance issues discussed in your executive summary?
- How would you implement change in addressing particular issues and opportunities?
- In what ways do stakeholders support outcome success?
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Resources
Required Resources
The following resources are required to complete the assessment.- APA Style Paper Template [DOCX]. Use this template for your report.
- This assessment is based on the executive summary you prepared in the previous assessment.
Preparation
Your executive summary captured the attention and interest of the executive leadership team, who have asked you to provide them with a detailed report addressing outcome measures and performance issues or opportunities, including a strategy for ensuring that all aspects of patient care are measured.Note: Remember that you can submit all or a portion of your draft report to Smarthinking for feedback before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service.Requirements
Note: The requirements outlined below correspond to the grading criteria in the Outcome Measures, Issues, and Opportunities Scoring Guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Outcome Measures, Issues, and Opportunities Scoring Guide and Guiding Questions: Outcome Measures, Issues, and Opportunities (linked in the Resources) to better understand how each criterion will be assessed.Drafting the Report
- Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings.
- Determine how organizational functions, processes, and behaviors affect outcome measures associated with the systemic problem identified in your gap analysis.
- Identify the quality and safety outcomes and associated measures relevant to the performance gap you intend to close. Create a spreadsheet showing the outcome measures.
- Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
- Outline a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.
Writing and Supporting Evidence
- Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
- Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.
Additional Requirements
Format your document using APA style.- Use the APA paper template linked in the resources. Be sure to include:
- A title page and reference page. An abstract is not required.
- A running head on all pages.
- Appropriate section headings.
- Properly-formatted citations and references.
- Your report should be 6 pages in length, not including the title page and reference page.
- Add your Quality and Safety Outcomes spreadsheet to your report as an addendum.
Explanation & Answer
Attached.
Outcome Measures, Issues, and Opportunities- Outline
Thesis Statement: This report presents an analysis of the functions, processes, and behaviors in
relation to outcome measures in the healthcare organization and outlines a strategy to improve
quality and safety measurement.
I. Introduction
II. High-performing organizations
A. Measuring
B. Organizational culture
C. Quality and cost
III. Effects of functions, processes, and behavior
A. Functions
B. Processes
C. Behavior
IV. Quality and safety outcomes
A. Adverse events
B. Readmission rates
C. Patient experience
V. Performance issues and opportunities
A. Discharging patients
B. EHR
C. Clinical observer
VI. Strategy outline
A. Voluntary reporting
B. EHR surveillance
C. Clinical observer
VII.
Conclusion
Running head: OUTCOME MEASURES
1
Outcome Measures, Issues, and Opportunities
Name
Capella University
Course Title
Assignment Title
Month, Year
OUTCOME MEASURES
2
Outcome Measures, Issues, and Opportunities
The gap analysis identified in the healthcare organization presents an opportunity for
improvement of safety and quality in the organization. Outcome measures provide the gold
standard for determining the effect of care and interventions on patient safety and quality of care.
As such, these outcome measures can be used to close the gap identified in practice while
promoting a culture of safety and quality in the healthcare organization. Changes to functions,
processes, and behaviors while focusing on improving outcome measures are crucial in the safety
and quality culture of an organization. This report presents an analysis of the functions,
processes, and behaviors in relation to outcome measures in the healthcare organization and
outlines a strategy to improve quality and safety measurement.
High-performing Health Care Organizations
High-performing healthcare organizations share certain characteristics manifested in the
functions, processes, and behaviors practiced and upheld in them. Although the definition of a
‘high-performing’ organization may not be consistent across the board, some of these
characteristics identify how organizations can increasingly improve their performance by
adopting these characteristics. One of the core processes in such organizations is the practice of
measuring and tracking performance. According to Vaughn et al. (2019), high-performing
organizations have been identified as investing in measurement and tracking processes whereby
they can effectively determine their progress. These organizations, therefore, have clear records
of key outcome measures and outcomes which are used to track performance and improve
quality of care over time. Performance monitoring is thus a key behavior in high-performing
organizations.
OUTCOME MEASURES
3
Moreover, high-performing organizations have a positive organizational culture. A
positive culture in the workplace can be defined as a culture that encourages diversity,
collaboration, and enhances individual and team performance (Vaughn et al., 2019). However,
the characteristics of what leaders and practitioners deem a positive...